You will be receiving a "winning bidder" confirmation email within 2 hours of auction end. Confirmation emails are sent to the email address registered with the auction site (we can adjust this to any email you like but it will restrict us from leaving positive feedback). Contained in this email will be a link to your customized checkout form. Please click through this link to be taken to your checkout form where all payment information and specifics will be given. You will be asked to enter your payment and shipping information. Your order is then transmitted to us for processing. At most this will take a few minutes. There are two other options for getting to your checkout form:
1)Use the following link: PAY FOR AN AUCTION
2)There will be a button in the ad copy body of the completed auction listing that looks like this:
The checkout form must be completed! Failure to complete the checkout form will delay your order by up to two weeks. Repeated requests for payment info will be responded to with the link to this FAQ. So please just fill out the checkout form and your order will be out in a few days.
I've won multiple auctions. Can my auctions be combined?
You will receive confirmation emails for each auction. Click through the link contained in any one of them. Once at your checkout form your wins will be combined and a consolidated S&H charge will be calculated. The same can be done by using any of the other methods of getting to your checkout form (listed above).
I've won one of your auctions, but have bids on (or will bid on) future auctions. Can I wait until the other auctions end to combine my order?
You will receive confirmation emails for each auction. Once the last auction you've bid on has has ended click through the link contained in any one of them. Once at your checkout form your wins will be combined and a consolidated S&H charge will be calculated. The same can be done by using any of the other methods of getting to your checkout form. (If you have yet to bid on other auctions of interest and do not want to wait for future auctions to end all auction items can be added to your single auction win by choosing to "Continue Shopping" (see below) at the checkout form.
You have other items I am interested in. How can I add them into my order?
When completing the checkout form via any of the methods listed above you will be taken to a main page listing your auction wins. On this page is a button that asks if you would like to "Continue Shopping" . By clicking this button you will be able to add additional items from our storefront into your order and save with combined S&H.
Do ship you orders internationally?
We do ship internationally to any country that can accept US Mail. International bidders should be aware of a few policies relating to international shipment. 1)All international orders (including Canada) can only be paid by cash in US Dollars, by paypal, or by credit card. No personal checks or money orders accepted. 2) We will not be held liable for damaged or lost packages shipped internationally. Insurance is not available for international order. We guarantee the order will ship just as any domestic order but once it leaves our borders we are no longer responsible for it. 3)We will mark all customs forms to show the order as a gift so that you may avoid any import taxes or levies.
Have you received my payment, and if so have you shipped my order?
The same automation used to confirm your win and checkout your order is used to advise you your payment was received and your order has shipped. You will receive emails confirming receipt of payment and advising your order has shipped. You may also find this out by using the "Click Out" button link or the "Pay for an Auction" link. Once the checkout form is completed these links take you to a status page.
I want to change my payment option. Can I do that?
Payment method can be changed by going back to your checkout form using any of the methods described above. Once there use the edit buttons to change the information.
I've decided I do not want what I won at auction!
That is your choice. However we will file Non-Paying Bidder Alerts for all items that are not paid. Non-Paying Bidder Alerts will result in the indefinite suspension of your eBay account. We will also leave negative feedback and dependent on the cost involved we may turn you over to our collection agent. So if are not sure you want an item......DO NOT BID!!!!!!!!