Safe products are very important to us. We closely inspect and study each product for defects or dangers. If we find any product deficient in safety or workmanship we make every attempt to eliminate it from our catalogs. We will not knowingly sell defective or dangerous products. If you find any dangerous defects in any of the products that we sell please contact us immediately at the Email address below. [email protected]
Customers should read and accept the following information before purchasing any product or service.
Safety issues for any product are the responsibility of the adult customer and the manufacturer. If any item fails and injures any person we cannot become liable over the responsibilities of the manufacturer. They engineered the product and the liability must rest with them. When you purchase any product from us you agree to this and understand that we had no part in manufacturing the problem product. You must contact the manufacturer for litigation of damages for that product defect. Our company has no say or input into any manufacturing process that provided the product. That is why we refuse liability for the defective products that manufacturers might produce. The same applies to product recalls.
Damaged Products: Return damaged merchandise to the place of manufacture for repairs or for a new replacement product. The manufacturer warranties will apply. Report problems with your unit to us also so that we may assist in this process. We want our customers to be happy with thier purchases.
Warranties:Warranties are the responsibility of the manufacturer. We do not provide warranties. It is the responsibility of the customer to fill out and submit any warranty information to the manufacturer so that the product warranties will apply. We will not submit warranties to a manufacturer.
It is the responsibility of the customer to report defective products to the manufacturer by the date required in that warranty. Any shipping costs connected to returning the item to the manufacturer will belong solely to the customer. We cannot refund shipping costs for any item.
Notice: We deal with many merchants and they all have different return policies. For this reason we cannot imply, extend, modify or submit warranties for products that our representatives sell. In some cases we may not be able to furnish the manufacturer warranties. The customer may have to write directly to the manufacturer to obtain that warranty.
All warranties are the sole responsibility of the manufacturer. Recalled items are the manufacturers responsibility. We have no control over manufacturer and Government recalls. If a product is recalled within 30 days from the time that we sell the item to you, we will inform you of that recall if and when we become aware of it. The return shipping will be the responsibility of the customer or the manufacturer. The manufacturer will be responsible for any refunds, adjustments or repairs of that product for the customer. We will discontinue that item until the problem is solved and we will answer any questions for the customer that we can. Use the Email above.
We want our customers to be happy with their purchases but if an item malfunctions after installation the manufacturer warranty will apply. If any product warranty expires we cannot do anything to enforce that warranty for any product.
It should be understood that any item purchased for any child with mental handicaps can become dangerous if the child is not properly supervised. No product that we sell is completely safe if the parent doesn't attempt to protect the child with a handicap. Their is no substitute for good parental supervision.