Value Statement
The job holder will identify with and pay attention to the espoused values of SBS throughout all aspects of their role, namely:
Individual Excellence and Achievement
Teamwork to Produce the Best Value
Partnerships with Strategic Partners
Learning As Individuals and As Organisation
Change for Continuous Improvement

Title: Product Manager
Reporting: Unit Manager- STPLM (Strategic Planning and Marketing)

Role:
Managing the development of new products and maintaining existing products according to PLCM Methodology while co-ordinating of all relevant resources in the company to ensure they perform their tasks and packaging service offerings as “standard” products for all “Center of Expertise” services.

Key Result Areas

• Identification and development of new products, management of all contacts within the company
• Ownership in the preparation of product documentation and sales pack according to PLCM process which contains the following deliverables:
• Product / Service DefinitionCost and Pricing
• Reference Sheet
• Brochure
• Business justification
• Unique selling points Timely and accurate preparation, updating, communication, presentation and execution of the activities in Product Business Plans
• Co-ordination of all the resources (Including CoE, STPLM, FI&CO, Sales, Communication, Partner Management, Risk Management) in SBS for each relevant product as in business plan
• Financially controlling of products to ensure that the financial targets are met or exceeded according to each product business plan:
• Proposals / Orders / Revenue
• Profitability
• Actual-Target
• Following-up local or international company events to assess the appropriateness to be introduced to the customer, based upon the approved Product Business Plans
• Monitoring the market and looking for new product opportunities
• Following the new products and solutions in the market

  Knowledge, Skills, and Experience

• University degree —A degree in IT related fields, management, or engineering an advantage
• Good command of English, both written and aural
• Thorough knowledge of IT products and services
• A minimum of 7 years’ experience in IT industry within a business-to-business environment, preferably in a multinational company.
• Technical knowledge of specified field of expertise (CoE)
• Development process and people management is an asset.
• Any managed IT service sales experience an advantage

Competencies

• Analytical Decision Making
• Initiative and Self-Management
• Creativity and Innovation
• Results Orientation
• Planning and Organising Skills
• Financial Management Skills
• Effective Communication Skills
• Empathy
• Team working skills
• Relationship Management and Networking
• Customer Focus
• Ethics/Integrity
• Willingness for Continuous Improvement and Learning
• Leadership
• Achievement Orientation
• Accumulating and Managing Knowledge