Recent Positions
Progressive Insurance
Soda Club USA
Soda Club USA
Sharper Image (King of Prussia Mall)
New York Life Part-Time Positions During College (1998-2003) Part-Time Positions During High School (1995-1998)
Reading & Allentown, PA
Claims Trainee - Claims Generalist
August 2004 � Present
Full-time Position
Company Website
As a Claims Generalist I handle all aspects of auto claims. I obtain recorded statements regarding facts of loss for all involved parties. Interpret policy language to determine coverage. Investigate accident details to establish liability. Write estimates on damaged automobiles and fixed property. Manage repairs by negotiating with local repair facilities. Arrange rental car drop off for customers. Meet with injured parties and negotiate settlement on injury claims. Write arbitration responses when disagreements of liability arise. Redline subrogation demands from other carriers to ensure proper reimbursement. Assign and triage claims to reps for handling based on their skill levels.
Cherry Hill, NJ
Exhibit Team Specialist
January 2004 � July 2004
Full-time Position
Company Website
I was part of a three person team that traveled the Northeastern United States selling our product. My position consisted of direct-to-consumer sales in a trade show (home show, boat show, etc.) environment. As a team we were responsible for all shows in the Northeast consisting of an area from Cleveland, OH to Boston, MA down to Richmond, VA. We set-up our booth space, filled out all necessary paperwork to be sent to corporate office and took inventory on a daily basis. On a show-to-show basis we would report our numbers, travel to next show location and prepare for the show. I personally was responsible for setting up all hotel accommodations, most of the travel arrangements, and any customer service disputes. I made sure shipment was ready for pick-up, was on-time and orderly. I also handled much of the negotiating at our shows (union workers, management, etc.)
Philadelphia, PA
Sales Team Leader
November 2003 � January 2004
Full-time Position
Company Website
I managed a staff of five sales people. I set sales targets for each week and saw that they are achieved. Also I set-up the work schedule for all sales people. I completed and sent all necessary paperwork to corporate offices. Kept inventory of store as well as backroom, and order supplies when needed. I also sold our product directly to customers in mall. I provided customer service when needed. I managed the Springfield Mall location, and took over for the Sales Leader at Montgomery Mall location in her absence.
King of Prussia, PA
Sales Associate
November 2003 � January 2004
Holiday Position
Company Website
Assisted the full-time sales staff by operating the register, as well as providing customer service to patrons. Was introduced to stock and helped in delivering items to customers when needed. Also learned how to check inventory and restock shelves.
Horsham, PA
Agent
May 2003 � November 2003
Full-time Position
Company Website
As an agent I was highly trained in the process of insurance sales, both on a consumer level as well as a business level. I was given the chance to meet with local business owners and present the value of New York Life�s product line to their personal and business affairs. I worked with more established agents to give presentations to prospects as well as canvass for new prospects. I was taught the process of selling and learned the importance of prospecting for new clients in a sales cycle. I currently hold a PA state health, life and accidental insurance license.
