CV Nick Drake 2006

Education

Ewell Castle School

6 GCSE’s A-C

3 A-Level’s:

Geography (E)

I.T. (B)

Business Studies (B)

Brunel University

Diploma in Higher Education – June 2002

Kingston University

Class ’03 - 2:1 BSc (Hons) Geography

Graduate management training

November 2004 – March 2006 - Enterprise Rent-a-Car

Training Process

Three Stage programme focusing on Customer Service, Sales, Administration, Leadership and Marketing
End of month assessments, head office training, workshops, role plays and one-on-one’s
Strong emphasis on self-development and training at timescale determined by individual
Completing graduate training scheme enables application to roles such as vehicle acquisition, vehicle remarketing, HR training department and managerial roles at the daily rental level in any office nationwide

My Enterprise career

Management Trainee at New Malden in November 2005. Worked in conjunction with other local offices in Guildford and Aldershot
Awarded placement onto Airport Best Person Plan in June 2005 to complete Stage Three of training developing knowledge of different business practices at Heathrow airport.
Completed training at Heathrow in December and promoted to Management Assistant at New Malden in January 2006.

Skills gained through training

Customer service – An Enterprise management trainee cannot be promoted until the branch they work at records an ESQi (Enterprise Service Quality index) score of completely satisfied customers above corporate average of 78%. Understanding the needs and requirements of individual customers is crucial to developing sales whilst delivering superior customer service ensures customer satisfaction
Marketing – Management trainees are given the responsibility to manage and nurture new accounts in the local area. These accounts may include small businesses and body shops. Trainees are encouraged to foster successful relationships with accounts. Trainees have to understand the needs of the account and in every way possible provide a bespoke solution to them
Profitability – An integral part of the management training is daily analysis of the ‘per unit analysis’. We understand what our gross costs are, where are income comes from and what we can do as a team and an individual to increase our profitability
Organisation – Trainees develop the ability to manage their time effectively in a fast paced, chaotic environment where unexpected events often happen.
Training – Trainees are encouraged to mentor, train, develop and manage other staff creating a more efficient, closely bound and ultimately more profitable branch

Temporary Work Following Graduation

December 2003 and January 2004 Dixons Group plc

Sales Assistant during Christmas period. First experience in sales role.

February - August 2004 Electronic Arts

Games Tester – Alpha, Beta and Final. Online work (PS2 and Xbox). CQC checks. Storm testing.

Accredited on the following titles:

Harry Potter – Prisoner of Azkaban – PC – February till May 2004

Whilst working on this title, I was one of two people chosen to work in Seattle USA on behalf of the game developers Amaze Entertainment. I had responsibilities to meet with lead designers, animators and producers and discuss the functionality and problematic areas of the game. It was a great experience and most enjoyable for the involvement with key people in the game.

Catwoman – Gameboy Advance – Final Period testing - May till June 2004

Burnout 3 – PlayStation 2 and XBOX – June till August 2004

I wrote 10 test scripts for Alpha and Beta testing, used throughout the project.

Summer Work Experience whilst at School or University

Summer 2002/2003 Absolute Hospitality

Waiter, Porter, Bar-service and manager at the following events: Epsom Downs Racecourse, Windsor Racecourse, Edgbaston Cricket Ground, Lords Cricket Club, Henley Boat Regatta, Buckingham Palace, Kew Gardens, Twickenham Rugby Club, Arsenal Football Club, Goodwood Motor-racing Revival

Summer 2001 Wimbledon Tennis Championship

FMC Kitchen Porter

Summer 1998 Hello! Magazine

Assistant in Advertising Department – Carried out various tasks

Summer 1997 Sainsbury’s

Shelf Stacking, Checkout Operator

In-School Achievements

1995-1998 Won (in consecutive years) the award given for progress and achievement in Geography, Business and Information Technology
Received a commendation within the Sixth Form for my designing and layouts of the School and Geography newsletters
Head of IT and Design – Meridian Magazine 1998 and design manager for Geography and History Magazines
Captain of school tennis team. Played rugby, cricket and basket-ball for school.

Activities And Interests

Travel

I enjoy travelling abroad, visiting new places and experiencing new cultures. I have visited over 25 countries on foreign visits with my parents or independent travel. In January 2003 I visited South Africa with Kingston University as part of my Geography degree. During September ’03 I travelled independently around Europe, from Sweden to Greece.

Computers

I am proficient with all versions of Windows including XP Professional, and the Apple operating system. I have produced professional documents such as spreadsheets, presentations, accounts, letters, advertisements, logos and mail shots for many years and pride myself on high quality in design. I am capable enough to maintain a PC efficiently and have fixed other PC’s with problems.

I am especially proficient in the use of the following software titles and/or areas:

Word – up to Office XP
PowerPoint – up to Office XP
Adobe Photoshop and digital photography
Networking and the Internet

I have designed and maintain my own website. www.geocities.com/nick1_drake

Choi Kwang Do

I have recently started this martial arts (Jan ’06). I am currently at Gold belt. I enjoy the physical workout, mental structuring and improved confidence which this martial art is teaching me.

References