RETURN AUTHORIZATION
Please complete and FAX this form ASAP to: Valerie at Fax: (949) 857-5357. Your RMA number will be assigned and a completed copy of this form returned to you within 24-hours of receipt.
Company: __________________________________________________
Contact (completing this form):__________________________________________________
Phone: __________________________________________________
FAX: __________________________________________________
RMA#: __________________________________________________
Product Being Returned id from Optical Resource's invoice number__________________
The date of that invoice is_________________
Qty. |
Serial# and Product Number On Invoice |
Product Description |
Description Of Problem |
R.M.A. Policies and Procedures:
| D.O.A. ( Dead On Arrival ) Valid only for up to 15 days after Optical Resources' invoice date. Replacement is subject to stock on-hand. |
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| I.W.F. ( In-Warranty Failure ) Valid only for the warranty period according to each manufacturer. Repair or replacement is subject to each manufacturer's discretion. |
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| O.A.R. ( Other Authorized Return ) Subject to Optical Resources' discretion and a reasonable restocking fee. All goods must be in resalable condition as stated below. |
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ALL GOODS RETURNED MUST BE UNDAMAGED, IN THE
MANUFACTURER'S ORIGINAL |
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