|
High Search usability on Intranets - a remarkable Return on
Investment
|
MondoSearch for Intranets provides for better and more
comprehensive decision-making based on the most relevant information. When
employees can't find the information on the intranet site, they rely on
poor information to make decisions.
|
 
|
According to Usability Guru and Mondosoft
customer Jakob Nielsen's recent Report about Intranet Usability, the
average mid-sized company could gain $5 million per year in employee
productivity by improving its intranet design. Nielsen's study may be the
most comprehensive intranet usability research ever performed. He says:
"Poor search was the greatest single cause of reduced usability
across intranets we have seen, aside from the general lack of executive
support and budget. Search usability accounted for an estimated 43% of
the difference in employee productivity between intranets with high and
low usability."
Nielsen's final recommendation is to: "Invest in a good search
engine that compiles a unified index of the entire intranet and
prioritizes search results appropriately."
"The return on investment?" Nielsen asks, and answers
himself: "One thousand percent or more."
With MondoSearch you are dealing with a well-proven product that actually will
compile a unified index. Besides the regular web-based intranet, MondoSearch can index your shared file
resources including PDF documents and MS Office files.
MondoSearch
works reliable and safe behind firewalls and indexes secure sites
with no problems.
In addition to the many features that make MondoSearch a great asset for
Intranet users, BehaviorTracking provides information about employees' usage of the intranet (what
information are they looking for, what information do they select, do
they take responsibility for being updated with the latest information
etc.) and of where content might need improvements. InformationManager makes it easy to enhance the site usability in general and the
search success in particular.
Cap Gemini and Shell Oil are among the customers that use MondoSearch on their Intranets. See what existing intranet
customers think!
Looking for software for both placing and retrieving knowledge?
MondoSearch
integrates with various Content Management solutions -
including Microsoft's Content Management Server.
Please contact sales for more information about Intranet site search, reporting and optimization solution.
|