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Which
web browser(s) do you recommend for running the DigiChat
Client applet?
For the best speed and compatibility with the Client applet,
we recommend Netscape 4.0 or Internet Explorer 4.0 for
Windows, and Internet Explorer 4.5 or later for Macintosh
with MRJ 2.1 or later. You may use Netscape 4.0 for
Macintosh, though these browsers exhibit poor Java
performance.
Does DigiChat run under
Microsoft Internet Explorer 3.0 for Windows?
Because of numerous bugs in the Java Virtual Machine for
Microsoft Internet Explorer 3.0, we do not support running
DigiChat under Microsoft Internet Explorer 3.0. The problem
does not occur with later version of Internet Explorer. In
addition, users may upgrade to the latest version of
Microsoft
Java
and still use IE 3.0.
Does DigiChat run under
America Online?
Yes. However, it may be necessary to access DigiChat from an
external browser, such as Microsoft Internet Explorer or
Netscape Navigator/Communicator, rather than the built in
AOL web browser. This is due to apparent bugs in AOL 4.0 and
earlier which cause some Java applets , such as DigiChat, to
redraw improperly. This bug appears to affect Windows 95/NT
and Macintosh, though Windows 98 appears to be
unaffected.
We
are investigating this issue further, and will post more
information as it becomes available
Are private messages
written to any transcripts?
No.
Private messages are kept private and can only be viewed by
the users who send the message and their intended
recipients.
How can I control the
content of my chat sites?
DigiChat's ChatWatch™ feature allows you to censor
offensive language from your chat site. You may turn on
ChatWatch for all sites on your server, or activate it on a
site-by-site basis.
ChatWatch
allows you to replace offensive words with either a more
appropriate word, or with a string of asterisks (e.g.,
"***"). Which words are censored, and how they are replaced,
is configurable on both system-wide and site-by-site basis.
Why do sounds not play on
my system?
Windows 95/98/NT users running versions of Java prior to
1.2 (including all current versions of Microsoft Java,
Internet Explorer and Netscape Navigator/Communicator) will
not be able to hear sound, due to a bug in these earlier
Java releases that caused Windows to crash after repeated
playing of sound. Therefore, we have disabled sound for
Windows users not running JRE 1.2 or later. You must upgrade
to Sun's
JRE 1.2
to hear sound on Windows. Because current browsers such as
Netscape Navigator/Communicator and Internet Explorer do not
use Sun's JRE, sound will not be available to Windows users
of the DigiChat Client applet until these companies update
their browser software.
In
addition, there is a bug in Netscape Communicator 4.5 for
Macintosh that prevents it from playing sound from Java
applets such as the DigiChat Client. We have notified
Netscape of this error, though at present, they have not
addressed the problem.
Why doesn't my text wrap
or scroll in the text entry area of the DigiChat applet?
Older Java virtual machines may not correctly wrap text.
Our advice is to upgrade to a fully Java 1.1 compliant
browser, such as Internet Explorer 4.0 or higher. If you see
scroll bars in the text entry area of the DigiChat applet,
you are not using a Java 1.1 compliant browser.
Why do scroll bars appear
incorrectly when running Mac OS 8.5?
This is due to a bug in the interaction between Mac OS
8.5 and certain Java Virtual Machines, such as Macintosh
Runtime for Java (MRJ) 2.0 or earlier, and the Microsoft
Internet Explorer VM. MRJ
2.1
fixes this problem.
Why
aren't my profile settings saved in the DigiChat Client
applet?
The Java applet security model does not allow applets, such
the DigiChat Client, to save information to the user's local
machine. Therefore, each time the user returns to chat, he
or she must reenter his or her settings. To preserve user
settings, please refer to "
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