NEVADA NEWS

 

 

END OF THREE WAY CALL?

As provided for in Administrative Regulation # 718, three way calls will be terminated by the inmate phone system provider effective April 4, 2003. A three-way call is defined as forwarding a call or dialing another number while the inmate is still on the line. The inmate who originated the call may be subject to disciplinary action and loss of phone privileges. If you believe that the call was terminated in error, please call 1-800-685-1594 to talk to a representative and explain the situation.

Bottom line with this definition, inmates will no longer be able to use your services, forcing familles to pay exhorbant rates again.  Have your attorneys file injunctions to stop them and then demand the language be rewritten so it doesn't exclude your service?

ACT FAST!  Do not let them defeat you and the services you provide.

See it in full at the Nevada Department of Corrections website:

http://www.ndoc.state.nv.us

 

 

WHAT YOU CAN DO

from Pat Hines NV CURE  Chairperson

March 19, 2003

My intentions of  sending out a Legislative Alert has developed into attempting to get information  out to you regarding what we need to do next  in trying to get a reduction of phone rates on the inmate initiate collects.  Some of you are using PLI,INC, Telenet, or Discount Family Calling, etc.  to reduce four call costs.  Even if you are not using one of these providers and are receiving a collect call from a Nevada incarcerated YOU ARE PAYING FAR MORE THAN PEOPLE  on the outside, even for a collect call from a pay phone.  We all need to help rectify this wrong.  I doubt that another hearing by this committee  on this NDOC budget will be scheduled before the first week in April.  You and I do lhave time to ACT and ask for a change in inmate initiated collect call rates. A big THANKS to those of you who have previously contacted a legislator. I'm sure some of the questions that arose at the March 11th Joint Subcommittee meeting would not have been asked without your correspondence Suggestions for ways you can help are listed below.<b

Background information
 

Some of our inquiries to the NDOC  were given  evasive answers (we're working on, we're looking into alternatives)  for over l5 months.  After listening to  the NDOC budget presentation  April 11th.03'to the Joint Subcommittee  and the comments from committee members and NDOC staff  it is obvious that  nothing is going to happen unless we push the issue , educate the legislators and win their support. Remember the current service contract was to be renewed Feb 2002 (open for requested changes, like lower that 51% percent of gross kickback /commission) to NDOC after two years.  NO formal notice of renewal was ever publicized. Now the service must be renegotiated via and RPF (request for proposal) allowing any provider interested to submit a bid to provide the service by Feb '04 I am assuming.   

Some choice of  concerns to express in your correspondence/call Mr. Rexwinkle (NDOC): 

We have suffered money issues.
MCI going bankrupt  resulted in $426.00 being tied up in bankruptcy.
New RFP is out now .
People have been circumventing the MCI contractor. 
We are working with MCI  on this. We want to circumvent this to get our revenues up.
Store sales are down (where power/sales/telephone is listed as a revenue in the proposed budget p. 143).
Casa Grande is not scheduled to be included in the inmate phone system  but he isn't sure (another discrimination - conservation camps are already not included).
Assemblyman Parks:  Inmate phone service seems to be the number 1 complaint regarding the NDOC.
At least it is the area we get the most complaints about.<br> Phones seem to be the most unfair part of the NDOC.
There is a large amout of cash that flows thru  this "account" there are a lot  of cash flow transactions here  ( Yet, he didn't ask when the last audit was).

Mr. Rexwinkle:  This must be well controlled.  There is security and monitoring involved. The AG uses call system monitoring to litigate.  It save the general fund money: we cannot change it we would lose money.
We will take steps to correct misuse.

Assmemblyman Parks:  Have you informed the uses of the purpose and need? I understand the revenue stream and security issues. Are you looking at a debit card system which gives the inmate the responsibility to manage time and money?
Mr Rexwinkle: We thought debit calling was viable until MCI bankrupt:  time is short today, but I would like to get a copy of the RFP.

Remember: As provided for in Administrative Regulation # 718, three way calls will be terminated by the inmate phone system provider effective April 4, 2003. A three-way call is defined as forwarding a call or dialing another number while the inmate is still on the line. The inmate who originated the call may be subject to disciplinary action and loss of phone privileges. If you believe that the call was terminated in error, please call 1-800-685-1594 to talk to a representative and explain the situation.
                         

After seeing this I had two major question: 
Done by  whose authority? AR 718 is not acceptable

Done  by NDOC staff under Glenn Whorton and one warden. 
I cannot accept NDOCs definition of a three way call when  the inmate initiating the call is dialing a contact number given him by the call recipient , the number gets him to only one  of his approved numbers, and at no time is there three people conversing at the same time.  If  NDOCs monitoring doesn't reflect this, is it the fault of the inmate or family that they are not utilizing the opportunity they have of monitoring inmate initiated phone calls?

Suggestions for individual action:

Contact the members of this joint subcommittee, any member of the entire Senate Finance Committee or Assembly Ways andMeans Committee and tell them that you think they might/should response to you or research any question you pose. 
Be sure to send to your own representatives and state that you are their constituent.  Their legislative office phone.
Numbers, home addresses, and emails can all be pulled up via "legislature on line":

http://www.leg.state.nv.us"

Ask specific questions, send them a copy of your phone bill (remember all that needs to show is area code of call placement and that of the call receiver) and ask them if they can research  the phone situation and  find out what other states are/ have done  to reduce phone rates. 

Get at least three other family members or friends to contact their legislators.  Even if they are out of state. Tell others the situation (church, work, social function, standing in line at grocery) - you don't have to say you have someone in prison, just start out with you were just asked for your opinion on this or were asked to  write and request lower rates. 
Emphasize  the 51% revenue source  from a small select group of people. 
We are asking for: 
1) No commission  
2)  Use of the service provider  willing to provide  inmate initated phone calls  via the least costly method possible. 
Ask  if a CURE member could sit on the committee compiling the RFP and the one who will award the contract.  


Pull up  other state  CURE  chapters via our website
http://www.nevadacure.org Some have phone  information: if not email them for what is working best  for them - debit calling, prepaid cards families send in or inmates purchase from their account,  800 numbers, etc.
Does this state get a revenue commission? If one family takes one state we should get great  information that can be adapted to Nevada. 
Let me know the state you chose to contact.  Remember  our state (we are in the minority) also charges inmates for room and board, medical copays which is more logical than revenue from phones.You can also connect with the National website which lists the position statement on phones plus information on  the eTc campaign (equitable telephone charges).

Bug  the PUC and Nevada Bell about this:  Call  MCI and the NDOC and ask questions. Maybe if enough "squeaky wheels" ( you and me) are heard , we will get the "oil" (lower phone rates).

Organize  a group from Vegas at bus up for the next hearing on this  - to join Northern Nevadans at the legislature including walking in front of the legislative building. 

Contact Media  and request a story on this issue.  Then followup  on what they say is needed.

Write a letter to the editor on the issue.



PLEASE READ  REACT and ACT. 
Pat Hines NV CURE  Chairperson

Do not hesitate to share this request/information and contact me if  I can clarify anything.  (775) 463-4884      
PO Box 467 Yerington, Nevada 89447 -email:  
[email protected]




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