Naima Watson

[email protected]

 

OBJECTIVE

To obtain a position in a technical, computer based career with an emphasis on network setup and management.

SUMMARY OF QUALIFICATIONS

IT TECHNICIAN

Certified, highly skilled technician with in-depth experience in installation, support, and maintenance of ISP/Networking/PC equipment. Well-developed interpersonal, communication, and problem-solving skills, with exceptional ability to maintain a positive work environment and to respond to senior management and other constituencies while working well independently, in a team-oriented setting, and in a supervisory capacity. Recognized by senior management for providing excellent technical support and quality customer service.

EDUCATION

Blinn College……………Associates in Computer Network Administration (ITNW)……………...Current

CompTia Certifications………………….A+ and Network +……..……………………………In Progress

COMPUTER SKILLS

Platforms: Windows 95/98/98SE/ME/NT/XP/2000/XP Pro, Working Knowledge of Windows registries/ components, FDISK commands & BIOS Infrastructure.

 Hardware: Install/troubleshoot/support: Servers, Workstations, Desktops, Video/Sound/TV Tuner/NIC Cards, CD-ROM/CD-Rs/DVD-ROM/DVD-Rs, Printers, Scanner, Ethernet LAN Design, Server and Network configuration.

 Software: Install/troubleshoot/support: Microsoft Word, Excel, PowerPoint, Outlook, Norton Administrator for networks, Adobe Photo Shop, TCP/IP,

Internet Browsers, and Third-Party Applications (ISP.s, Clients Software

Products, & Peripheral Drivers).

EXPERIENCE

Level II Technical Support            Decision One, Bryan, TX                                           2/00 – present

Retail Sales                              Foot Action, College Station, TX                              7/99 - 2/00

Certified Swing Manager            Mc Donalds, College Station, TX                              3/98 - 7/99

Crew trainer                           Mc Donalds, College Station, TX                              11/97 - 3/98

Crew                                       Mc Donalds, College Station, TX                              8/97 - 11/97

Computer Room Assistant            Burlington Coat Factory, San Antonio, TX                 6/97 - 8/97

Retail Sales                               Foot Action USA, San Antonio, TX                               4/95 - 8/97

REFERENCES

Available upon request.