H&R Block Dec. 2000 - Present
Office Coordinator 2002 & 2007
Team Lead 2005 & 2006
Premium Director 2003 & 2004
Office Manager 2008
Scheduling and staffing during peak and off-peak times, Implementing the plans of the District Manager, Answering tax questions as appropriate, Conducting complete tax interviews and prepares tax returns, & Ensuring implementation of policies and procedures to increase effectiveness and efficiency of the tax office.
Tax Professional Dec. 2000 ? Dec. 2002
Preparing complete and accurate tax returns, Introducing clients to and offering other H&R Block financial products and services with the goal of helping clients achieve their financial objectives.