Your Carpet Solutions Fresh air is a beautiful thing A carpet connoisseurs paradise |
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Pricing...How Do I Know I Am Getting What I Pay For One of the things a customer must understand is that you get what you pay for...literally! You can pay for a low quality rushed job and endure the head-aches and repercussions of a poor grade products and possible bad attitudes and sub-grade ethical standards; or you can have a professional come out and take care of you and back their work up with a warranty that will leave you feeling like you were treated like family. Every company will have a "bad apple" from time to time...If you register a complaint with the company and nothing is done about it then put them on your "black list" as a company not worthy of your patronage. A good company will leave a quality control card with you and handle their business and square you away in a manner which will have you begging them to take care of your future needs. At the time of this creation, a good frame of reference for pricing would be an average of thirty cents a square foot for a clean only price. This does not include sanitation or protectant. Never will a company volunteer prices on these secondary commodities. This is a subject in which I have reached an impasse (for the company). Up front pricing is another "animal" that I discuss later on. Discounts are varied at best and you have to really know what to look for when it comes to deciphering what a company is offering. Always read the small print and ask SPECIFIC questions. A company doesn't have to lie directly or purposely to give you the bait and switch impression. The office's job is to book as many appointments as possible with as little time spent on each customer as possible to make it worth the wage THEY are being paid. My suggestion then is to find out, from a friend (or trial and error), the name of a good technician. After you do this, make sure you request HIM/HER for the job you want done. Most office's will book an appointment according to seniority or availability unless a specific request has been made. When that technician enters your home, evaluate his/her work and determine if they are someone that you can trust to be honest and use their knowledge to find answers to some of your carpet and upholstery needs. Don't try to get answers over the phone. If you want guesses then you will need to go to the above link and use the questions there to acquire TENTATIVE answers. The overall problem is that the office can't see all the variables in your home and most of the time an on-sight recommendation is your best bet. |