Dear Civic Association Members:

In my ten months at the Mount Vernon District Station I have

attended many community and civic meetings in which citizens were

concerned about the length of time it took to for the Police to respond to

non-emergency calls. In response to your past concerns and in keeping

with the philosophy of enhanced customer service, Captain Jim Charron,

Commander of the Public Safety Communications Center, has provided the

below URL as a link to the PSCC web page.

This web site provides a link that reads "Have you contacted us

recently? Please send us your comments by clicking here." This page is

open to citizens to comment on issues concerning your call to the Public

Safety Communications Center. I encourage you to forward both positive or

negative comments or just helpful suggestions, via this form. Your

comments will be reviewed by the Quality Assurance Supervisor and

addressed appropriately.

This page is not intended to report in progress incidents, or to

request police service. To request police service our non-emergency phone

number is (703)-691-2131 and as always in an emergency, please dial 911.

The two key components of our community policing initiatives are

problem solving and community partnership. It is only through your active

participation that we will see genuine progress. Thanks for your support.

Captain Shawn Barrett

Commander, Mount Vernon District Station