Robin Williams, Connie Nelson, Michael Vartan and Dylan Smith, directed by Mike Romanek
Cy, a film developer at a one-hour photo department, has an obsession with his favorite clients, the Yorkins and for every roll of film they send in, he keeps an extra copy for his own personal use. Additionally, one of Cy's apartment walls is decorated with a humongous mural of all the pictures the family has ever sent for development and Cy secretly spies on the family.
The irony is that while the his theme music is dark and creepy, Cy, however, is very passive and actually quite pleasant with his interactions to his coworkers, his boss, and the Yorkin family. On the other hand, however, he scares us to death, and that more than anything is a tribute to William's enormous range.
That's the paradox of Williams' character: as opposed to the guy who cheats on his wife, Williams is really doing nothing wrong out of a cultural context for a society that values privacy so highly. A statement is also being made here about our society's premium on conformity and the hypocrisy of that. The Yorkins are hypocritical because they devote their time to producing images of themselves as a happy and loving family, which of course they are not, making Cy a sort of truth bringer, doing nothing but exposing the hypocrisy of that. Even more so, the hypocrisy comes to light within ourselves when we're watching Cy get fired and we end up empathizing with the guy doing the firing.
Thus, the movie is thematically very clever and thanks to Robin Williams, genuinely convincing. I would've rated higher if the script might have upped the level of fear so the story could have moved at a more exciting pace.