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PROFILE
A Post Graduate in Computer Systems Management, and a
Post Graduate in Commerce.
I'm well versed in contemporary technologies of Information Management/Groupware
using Lotus Domino/Notes. Highly proficient in Office based Suites
of major vendors like Microsoft, Lotus and WordPerfect with a keen
inclination for emerging Graphics, Animation, and Web technologies.
All of the above is backed up with an excellent knowledge of hardware.
Commencing my career as an Educator with Bharatiya Vidya Bhavan
an Institute of Indian Education, Art and Culture in 1990, today
I have a working experience of over 10 years, out of which over
7 years have been in the Middle East. Currently based in Dubai since
1996 working for ITE Distribution a major software/hardware distribution
company.
SKILLS SUMMARY
Lotus Domino Server and Lotus Notes
Lotus Domino Fax Server
Design and development of workflow applications using Lotus Notes
Windows NT Server and Workstation
Novell Netware
Ms-Office
Corel Draw
Front Page
Macromedia Flash
Dreamweaver
Fireworks
EDUCATION
Certified BrainBench Lotus Notes Administrator, Dubai, UAE - 2000
Certified BrainBench Ms-Office Specialist, Dubai, UAE - 2000
Microsoft Certified Professional (MCP) in MS-Windows 3.1 and MS-Excel,
Dubai, UAE - 1996
Post Graduate Honours Diploma in Systems Management from NIIT, Mangalore,
India. - 1988-1990
Master of Commerce (M.Com) from Karnatak University, Dharwad, India.
- 1989-1990
Bachelor of Commerce (B.Com) from St.Alyosius College, Mangalore,
India. - 1996-1988
Senior Staff Safety Induction Course from Petroleum Development
Oman, Oman. - 1992
Refresher Course in UNIX & C from Karnataka Regional Engineering
College, India. - 1990
English Typewriting from Karnataka Secondary Education Commerce
Examination Board, India - 1995
EMPLOYMENT HISTORY
September 1996 - To date Support Manager,
ITE Distribution, Dubai, U.A.E
As Support Manager for ITE Distribution
Providing Technical Support to Resellers for our entire product
range (Logitech, Symantec, Corel, Belkin, Kingston), by coordinating
with our suppliers and delivering effective and timely solutions
to their problems.
Installation, Administration and on going maintenance of Lotus Domino/Notes,
Domino Fax Server, Novell Netware, Windows NT, Windows NT Workstations,
Workgroup faxing using WinFax Pro and Windows 95/98 workstations.
Designed and Created workflow applications in Lotus Notes to help
ease the day to day working of the Company.
Preventive maintenance and support for in-house servers and wokstations
Coordinating purchases of all Hardware related equipment
Excellent knowledge of Hardware
As Training Center Manager of Digitech
Management and operation of the Training Division as
a separate cost/profit Center
Conducting classes for various MS-Office, Lotus SmartSuite and Corel
WordPerfect based office suites.
On-site and customized training for Corporate Clients.
Leasing the training center and its facilities for training/corporate
clients to conduct their own training.
August 1994 - October 1995 Consultant
Software/Training Al-Ahlia International LLC, Muscat - Oman
As the Center head of the Training Division was responsible for
design and development of various training courses for Schools,
Corporate Companies and End users. Day to day functioning of the
Center along with Staff management.
Deputed to onshore/offshore rigs of Petroleum Development of Oman
(PDO), Oman's largest public sector oil company, for installation
and product support for All-In-One E-mail package for communication
from the Rigs to the Main office in Muscat. Support on all Microsoft
Office Applications, Hardware troubleshooting , System Installation
and Restoration.
System Study and design of Applications in Clipper/FoxPro/Dbase
under DOS and Windows 3.1 environment for various applications like
Inventory and Payroll. Also various custom applications using Macros
in Lotus 1-2-3 for Windows.
Designing of brochures, leaflets, tenders and slide shows for exhibitions
and product demos.
Installation, Support and maintenance for PC products and Novell
Network
July 1992 - July 1994 Associate Consultant
Training/Software, Al-Ahlia International LLC, Muscat - Oman
July 1990 - July 1992 Senior Faculty ,
Bharatiya Vidya Bhavan, Mangalore - India
Designing suitable computer courses for various categories and levels
of end users.
Design and preparation of course material.
Conducting periodic reviews, quizzes and tests.
One of the faculty teaching PG. students. Subjects taught were Basic,
COBOL, WordStar and Dbase.
November 1989 - June 1990 Faculty, S.N.S
Polytechnic Mangalore - India
During the course of getting my PG. in Computers, I undertook a
part time job of teaching Computer Basics, Word Processing and Database
Management for final year students of electronics.
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