Experience
JP Morgan & Chase - Associate Banker
March 2020 - Present
- Exhibiting strong customer service skills while presenting consumer-bank focused products and services to clients.
- Proactively engage and educate clients on utilizing available access channels.
- Supporting clients with traditional banking needs and complex service transactions.
- Providing proactive customer outreach to gauge and evaluate success in services.
- Help clients meet banking and investment goals.
MarketSource Inc - VG2 Sales Lead
August 2019 - May 2020
- Innovatively manage a Target Tech Kiosk totaling annual sales of $400K.
- Manage and maintain a team of over 6 individuals.
- Drive sales metrics for the store whilst increasing overall productivity.
- Calculate and audit inventory in order to ensure proper stock is kept.
- Solve or escalate outstanding support tickets.
MarketSource Inc - Keyholder
August 2017 - May 2019
- Commit product knowledge to memory for customer assistance.
- Cross-sell, up-sell, and push solutions for customers.
- Maintain individual sales metrics to meet minimum baselines.
- Receive and ship inventory.
- Troubleshoot and solve customer issues.
Kohl's - Sales Associate
August 2016 - January 2017
- Deliver customer satisfaction at the service desk.
- Cash handling and register operations.
- Inventory and stock maintenance.
- Zone cleanliness and sales floor support.
- Engage and survey customers for overall experience.
Brookstone - 2nd Tier Sales Associate
August 2015 - January 2016
- Strictly maintaining department floor inventory.
- Demo products to engage customers.
- Stockroom organization.
- Auditing department inventory.
- Drive sales for specialty offers.