Objective:

 

To obtain a position allowing for use and demonstration of organizational, customer service, written and verbal communication, and computer proficiency skills.

 

Profile:

 

Motivated, professional person with multiple college degrees and a stable work history in the private and public sector.  Able to quickly master new technologies, with extensive computer skills. Diplomatic and tactful with professionals and non-professional at all levels, with extensive experience relating to persons of all backgrounds and ethnic origins. Demonstrated history of going beyond the needs of professional requirements, and taking on extra responsibilities.

 

Flexible and versatile, with a cheerful disposition and the ability to maintain a sense of humor in high-pressure situations.

 

Skills Summary:

 

¨      General office skills

¨      Written correspondence

¨      Certified computer professional

¨      Report preparation

¨      Supervisory experience

¨      Scheduling experience

¨      Professional appearance

¨      Experience giving presentations

¨      Communications skills

¨      Public contact skills

 

Professional Experience:

 

COMMUNICATIONS: TECHNOLOGY/REPORTS/PRESENTATIONS:

 

¨      Rapidly learn and master new computer concepts: received Microsoft Certified Professional and Microsoft Office Specialist certifications.

 

¨      Conducted numerous presentations using Microsoft PowerPoint software.

 

 

¨      Conducted small group teaching sessions for the Community College of Southern Nevada for mathematics and computer science students.

 

¨      Authored professional correspondence and reports for employers.

 

¨      Extensive computer and programming training, with web site design experience.

 

¨      Extensive experience as a professional singer and actress, which enables easy ability to address groups and individuals.

 

 

CUSTOMER SERVICE AND PUBLIC CONTACT:

 

¨      Performed front desk duties, including meeting and greeting students, tutoring and scheduling same.

 

¨      Provided impeccable customer service while gaining extensive public contact experience in the restaurant and retail businesses before finishing college.  Positions included waitressing, bartending, hostessing, and retail sales.

 

¨      Restaurant manager experience for two National Park resorts.

 

Education:

 

WEBSTER UNIVERSITY—Las Vegas, NV

Master of Arts Degree, 2003                                                    GPA: 4.0

Computer resource and information management

 

EXCELSIOR COLLEGE—Albany, New York

Bachelor of Arts Degree, 2000                                     GPA: 3.8

Concentrations in Psychology and sociology, minor in Mathematics

 

DUNEDIN HIGH SCHOOL—Dunedin, FL

Valedictorian                                                                            GPA: 4.33

 

Employment History:

 

COMMUNITY COLLEGE OF SOUTHERN NEVADA, TUTORIAL SERVICES DEPARTMENT: 3200 East Cheyenne Ave., North Las Vegas, NV 89030

Telephone: (702) 651-4232 

2001 to February 2006            (Supervisor: Christine Latusky)

 

BULLFROG RESORT AND MARINA, LAKE POWELL NATIONAL RECREATION AREA: PO Box 4055, Lake Powell, UT 84533-4055 

Telephone: (435) 684-2233 

Toll-free 1-800-528-6154 

Summer of 2000           (Supervisor: Tom Vogel)

 

GLACIER PARK INTERNATIONAL: 1 Midvale Road, P.O. Box 147, East Glacier Park, MT  59434

Fax: (406) 226-4176 

Summer of 1997           (Supervisor: Susan Bell)

 

SHERATON DENVER WEST: 360 Union Boulevard, Lakewood, Colorado 80228 

Telephone (303) 987-2000  Fax (303) 969-0263

1996-1997

 

Computer Skills:

 

¨      Microsoft Word

¨      Microsoft PowerPoint

¨      Microsoft Access

¨      Microsoft Excel

¨      Microsoft Front Page

¨      Word Perfect

 

Programming experience in the following languages:

 

¨      COBOL

¨      Assembly

¨      Fortran

¨      C++

¨      C

¨      SQL

¨      Java

¨      UNIX shell

¨      Pascal

¨      HTML

¨      XML

¨      JavaScript