Cathi Wen Chen, Dec. 31, 1969

5F, No. 8, Alley 168, An-Min Street

Hsin Tien City, Taipei County 231

Phone:  02.2212.7851

Mobile:  0918.321.299

Website: http://www.geocities.com/mmwen103

Objective

To apply extensive analytical and management experience in a challenging and creative environment. The desired position will utilize strong organizational and communication skills as well as an aptitude for interpersonal relations.

Special

Skills

Interpersonal and business communication ability.

Business Analysis, Organization, Project Management, and Planning ability.

Multilingual:  Fluent in both Mandarin Chinese and English; basic knowledge of  Japanese.

 Computer Programs:  MS Word, Excel, Power Point, Access, and Internet language.

Work Experience

Management Consultant, IMPAC Taiwan Limited, Taipei, Taiwan

  March 1998 – Present

²     Assume full responsibility for creating savings for clients and generating profits for company.

²     Develop and implement management systems to ensure that all levels are controlled at the point of execution.

²     Evaluate and streamline workflow processes, crewing requirements, work instructions to generate productivity improvement.

²     Oversee the project in terms of personnel, training, quality, and budgets management.

²     Participate in client training program development to ensure all the project objectives are delivered during the sessions.

IMPAC Services Specialist, IMPAC Taiwan Limited, Taipei, Taiwan

²        Protect the interests of the clients:  by keeping projects focused on ensuring  client satisfaction by delivering consistent, high-quality work.

²        Protect the interests of the company:  by ensuring all commitments are met.

²        Maintain the goodwill of the clients after the completion of IMPAC projects: by ensuring the continuity of savings, training of the coordinators, motivation of the management, and additional opportunities.

Research Assistant, Center for Economic and Business Research, WWU.

  September 1995 - December 1996

²         Assisted, compiled, summarized material for research projects.

²         Designed and maintained CEBR web pages.

²         Maintained CEBR research databases.

²         Trained and supervised undergraduate part-time students.

Secretary, TPR English Institute, Taichung, Taiwan, ROC.

  January 1992 - September 1992

²         Acted as a bridge between school and parents.

²         Coordinated institutional and marketing activities.

²         Maintained business related databases.

²         Interviewed, trained, and supervised part-time employees.

Education

MBA Degree, College of Business and Economics,

  Western Washington University, Bellingham, Washington

Major:  Master of Business Administration

Date of Graduation:  December 1996

 GPA:  3.60

Bachelor Degree, College of Business and Economics,

  Western Washington University, Bellingham, Washington

Major:  Management Information System

Date of Graduation:  June 1995

GPA:  3.58

Associate Degree, Chung Yu Junior College of Business Administration, Keelung, Taiwan

Major:  Secretarial Science

 Date of Graduation:  June 1991

Other Experience

Office Assistant, PACCAR International, Renton, Washington, USA

Peer Mentor, part-time, Multicultural Services Center, WWU, Washington, USA

Teacher of learning disabled children, part-time, Liu’s Children Development Institute, Taipei, Taiwan

Awards

Certificate of Recognition for Academic Achievement at WWU, June 1995.

Certificate of Recognition for Outstanding Student Leadership

  Peer Mentor Program, WWU, June 1995.

Outstanding MIS Student, FMDS Department, WWU, 1994 - 1995.

The President’s List of Superior Scholarship, WWU, Winter, Spring and Fall 1993.

Interests

Enjoy theater, traveling, reading, writing and music.