Maribel Lopez

 5500 St Louis Ave, Chicago, IL 60625 | C: (773) 583-4050 | www.neiu.edu

Career Overview

Detail-oriented professional who manages work loads with authority and advanced technical skill. Sorts and categorizes vast amounts of confidential documents and data with ease. Assertive and enthusiastic, with extensive knowledge of project management, cross- functional team, logistics and an unsurpassed worth ethic.

Education

Bachelor of Science | Northeastern Illinois University | 2017                                   Chicago, IL

• NEIU
• COBM

Associate of Arts  | Wilbur Wright College | 2015                                                     Chicago, IL

• Cum laude honors

• Wilbur Wright College

Work Experience

Health Care Customer Service Specialist                                                            May 2015 – Current

AIM Specialty Health                                                                                        Chicago, IL

• Pre-certify requests via telephone by verifying patient demographics using approved criteria and guidelines, and screen physician and/or provider information. Examine CPT and ICD-10 codes for accuracy, completeness, specificity, and appropriateness according to services rendered. Maintain excellent customer service with one call resolution.

Product Management                                                                                              Dec 2007 – Jun 2013

U.S. Cellular Corporation                                                                                         Chicago, IL

• Spearheaded consumer research on Hispanic market within the U.S. Cellular footprint. Identified, developed and evaluated marketing strategies for multimedia applications based on knowledge of company objectives and market trends. Implemented improvements to the product management process that resulted in a 32% increased output with no noticeable impact on quality. Managed portfolio of +200 applications, introduced 30 new products per quarter, and generated $800 million in annual revenue.

Medical Coder                                                                                                          Apr 2000 – Dec 2007

Kelly Services, Inc. | Blue Cross Blue Shield and CNA                                                  Chicago, IL

• Process With attention to detail translated records precisely and accurately; maintained strict confidentiality; translated patient information and turned it into alphanumeric medical codes; collected, posted, and managed patient accounts; coded patient services and entered the codes into computer.  (what type of orders)
• Verified patient’s insurance coverage and worked directly with patients and healthcare providers to ensure accuracy and payment of claims.

About Maribel

I am a latina born and raised in Chicago. Having been raised within the confounds of my parents ideals I opted to enlist in the Army after high school instead of follow my peers into college. Needing a drastic change I selected a tour of duty that would put the distances of an ocean between me and my parents. Thus months after basic training and technical learning I found myself in the foreign country of Germany for four years; what a culture shock.

After an extended tour of duty and once again amoung civilians I travelled across the U.S. States until I settled for a time in Orlando, Florida where I give birth to the scariest experience of my life - motherhood. Three years into the life of my eldest daughter I found myself heading back to Chicago, a single mother with two daughters. Like a protective mother bear I refused to spend anymore time away from my girls than necessary and so, except for the need to work we would be the three musketeers. Once the girls were well on their way in life I worked in a part-time college course here and there until I earned my Associates from Wilbur Wright College; a feat I thought sometimes that I would never win.  

Today I managing three college careers. My youngest is in her first year at Wheaton College and recently proclaimed a major in Communications with a minor in Spanish for which she is planning to study aboard in Mexico a semester. My eldest, is my rock. She is a Junior at Wheaton College and with any luck she and I will graduate in the same year. She is studying aboard this semester in Australia. I have two dreams, to see them both suceed in life and to one day open and manage my own daycare academy. 

Web Designer

I, Maribel Lopez am the designer of these webpages. Last updated April 16, 2016.

My List

1. Link
2. Link
3. Link
4. Link