05/2020	Associate in Science
05/2020	Associate in Arts
	William Rainey Harper College - Palatine, IL

          Bartender

• Prepares and serves high-end, hand-crafted cocktails from scratch.
• Assists guests when making food and beverage selections in both a timely manner and fast paced environment.
• Mixes and garnishes beverages according to recipes and portion control standards set by the restaurant.
• Checks guests for proper identification and serves alcoholic beverages to customers in accordance with federal, state, and local laws and regulations.
• Prepares, stocks and maintains the quality of the bar, including all fresh fruit garnishes,fresh fruit juices and purees, machinery, tools, and storage areas.
• Processes and collects payments from guests using a point-of-sale system.

          Hostess/Takeout

• Greets customers upon arrival and departure, shows guests to their table, and provides menus along with information regarding customer inquiries.
• Communicates with staff members in a fast-paced environment to ensure guest satisfaction and an exceptional dining experience.
• Manages the restaurant’s reservation and seating system.
• Handles cash, executes debit/credit card transactions, and packages carry-out orders.
• Trains all host team new hires to ensure development in the understanding of job responsibilities and job performance.
• Handles guest inquiries over the phone regarding reservations, store hours, and any customer service requests.
• Performs essential opening and closing job tasks and assists staff members to help maintain a neat and organized front-of-house environment.

05/2018 to Present           California Pizza Kitchen - Deer Park, IL

          Hostess/Takeout

• Greets customers upon arrival and departure, shows guests to their table, and provides menus along with information regarding customer inquiries.
• Communicates with staff members in a fast-paced environment to ensure guest satisfaction and an exceptional dining experience.
• Manages the restaurant’s call ahead seating system.
• Handles cash, executes debit/credit card transactions, and packages carry-out orders.
• Trains all host team new hires to ensure development in the understanding of job responsibilities and job performance.
• Handles guest inquiries over the phone regarding reservations, store hours, and any customer service requests.
• Performs essential opening and closing job tasks and assists staff members to help maintain a neat and organized front-of-house environment.

LEADERSHIP EXPERIENCES

• Remains up to date on all trainer qualifications and examinations as well as store policies and codes of conduct.
• Mentors new hires and conducts classrooms regarding job responsibilities and duties.
• Works to set an example for other team members by overseeing that all tasks performed are done so correctly and to standards of customer satisfaction.

08/2017 to 05/2018     Choir Class Leader

• Lead the class through daily warmups and exercises using a background knowledge of music theory and piano skills.
• Taught the class in the absence of the teacher by providing assistance and constructive feedback to students.

05/2016 to 05/2018     Captain of Varsity Color Guard

Communicated information to team members, parents, and the general public via social media and email.

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AWARDS AND HONORS

             President's List Standing Fall 2018 – Fall 2020
             4.0 Grade Point Graduate
             Honors Program Graduate
             Harold Cunningham Memorial Mathematics Scholarship
             Phi Theta Kappa
             Color Guard Leadership Award

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SKILLS AND INTERESTS

SKILLS	TECHNOLOGY
Time Management	Microsoft Word - Intermediate
Customer Service	Microsoft Excel - Intermediate
Communication	Microsoft Powerpoint - Intermediate
Organization	SAP - Basic
Leadership	HTML - Basic
Teamwork

                                                                                                                    

LANGUAGES	INTERESTS AND HOBBIES
English - Fluent	Piano
Polish - Basic	Travel
French - Conversational	Golf
Spanish - Conversational	Baking
	Hiking

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GOALS AND ASPIRATIONS

Short Term Goals and Objectives:

• Graduate from Northeastern Illinois University with a Bachelor of Science in Accounting
• Graduate from Northeastern Illinois Universtiy with a Bachelor of Arts in Spanish
• Become a Certified Public Accountant upon completion of the Certified Public Accountant Examination
• Complete an accounting internship with Wipfli in the Spring of 2022
• Complete an accounting internship with PricewaterhouseCoopers in the Summer of 2022

Long Term Goals and Objectives:

• Secure my desired full-time position working as a Certified Public Accountant for PricewaterhouseCoopers
• Attend graduate school to earn a Master's Degree in Accounting
• Move into my first apartment
• Purchase my first car

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  Created by Megan Kaminski
  Date of Last Update: 02/27/2021
  ABF 350: Section 4
  Student ID: 000678284