Glossary of IT Terms

 

Applications Software: the programs that perform specific tasks such as word

processing or database management, as distinct from the system software (operating system),

 which maintains and organises the computer system.

 

Attachment: a file attached to an e-mail message.

 

Backup: a copy of a file that is saved to another storage medium e.g. a 3.5” disk.

 

Bandwidth: in computing and communications, the rate of data transmission,

measured in bits per second (bps).

 

Bar code: a pattern of bars and spaces that can be read by a scanner into a

computer. Bar codes are widely used in retailing.

 

Bit: a binary digit – either 1 or 0.

 

Blind carbon copy: an e-mail message sent to multiple recipients who do not

know each other’s identities.

 

Bundling: the computer industry practice of selling different, often unrelated,

products in a single package.

 

Byte: a collection of bits, usually 8, that represents a single character.

 

CAD: computer-aided design, the use of computers in creating and editing design

drawings.

 

CAL: computer-aided learning, the use of computers in education and training.

The computer displays information to a student and then ‘asks’ questions on the

information given.

 

CAM: computer-aided manufacturing, the use of computers to control production

processes.

 

Carbon copy: in e-mail, a duplicate copy of a message sent to multiple recipients.

 

CD-ROM: a compact disc read-only memory is a computer storage medium with a

capacity of 650 megabytes.

 

Clip art: small graphics used to liven up documents and presentations.

 

Computer simulation: a representation of a real-life situation in a computer

program. An example would be the computer simulation of an airline flight.

 

Corruption: the accidental alteration of data saved on any storage medium.

 

CPU: the central processing unit is the part of the computer that decodes

instructions and controls the hardware used to execute them.

 

Cursor: on a computer screen, the symbol that indicates the current entry position

 (where the next character will appear).

 

Cybercafé: a coffeehouse equipped with public access Internet terminals.

The user usually pays a small fee to use the terminals.

 

Database: a collection of information organised in such a way that a computer

program can quickly select desired pieces of data. A database is often described

 as an electronic filing system.

 

Database management system (DBMS): a collection of programs that enables you

to store, modify and extract information from a database.

 

Data capture: the collecting of data for computer processing and analysis.

 

Data compression: techniques for reducing the amount of storage needed for a

given amount of data.

 

Data protection: the safeguarding of information about individuals stored on

computers, to protect privacy.

 

Default: a value or setting that a device or program automatically selects if you do

not specify a substitute. For example, word processors have default margins and

default page lengths that you can override or reset.

 

Digital camera: this allows the user to take pictures which are then stored in

digital form rather than on film. The output from digital cameras can be downloaded

onto a computer for retouching or storage. The pictures can be readily distributed

as computer files.

 

Download: the act of copying a file from a server computer on the Internet to your

own computer.

 

Downtime: time when a computer is unavailable for use, due to maintenance or a

system crash.

 

Driver: a program that controls a peripheral device. Every device connected to a

computer needs a driver program.

 

DVD: short for digital versatile disc or digital video disc, a type of storage medium

that can hold up to 17 gigabytes of data.

 

E-business: refers to all business processes that take place across electronic

networks. This includes everything from the selling of goods through the

World WideWeb, to bar coding in supermarkets, to interactive television

 and a whole host of other emerging technologies.

 

E-mail (Electronic mail): electronic messages sent from one computer to another

on a network. As the Internet is a global network, this means that e-mail can be

sent between millions of Internet users.

 

Emoticon: an acronym for emotion icon, a small icon composed of punctuation

characters that indicate how an e-mail message should be interpreted (that is the

writer’s mood). For example, a :-) emoticon indicates that the message is

 meant as a joke and shouldn’t be taken seriously. An emoticon is also called a smiley.

 

Encryption: a way of coding information in a file or e-mail message so that only

 the intended recipient can read it.

 

Ergonomics: the study of work environments with a view to improving employee

comfort and in turn employee productivity.

 

Expert system: a computer program for giving advice (such as diagnosing an

 illness or interpreting the law) that incorporates knowledge derived from human expertise.

 

E-zine: a contraction of electronic magazine, is a periodical sent by e-mail.

 

Field: a specific item of data. A field is usually part of a record, which in turn is part of a file.

 

File: a collection of related data or information that has a name, called a filename.

 Almost all information stored in a computer must be in a file. There are many

 types of files – data files, text files, program files, directory files and so on.

 

Filtering software: programs that prevent access to objectionable information

 on the World Wide Web.

 

Firewall: a combination hardware software buffer that many companies and

organisations have in place, between their internal networks and any outside

network including the Internet, to prevent unauthorised access

 

Flame: a searing e-mail or newsgroup message in which the writer attacks another

participant in overly harsh, and often personal, terms.

 

Folder: In graphical user interfaces, such as Windows and the Macintosh

environment, a folder is an object that can contain multiple documents.

Folders are used to organize documents.

 

Font: a design for a set of characters. A font is the combination of typeface and

other qualities, such as size, pitch and spacing.

Freeware: free software that may or may not be in the public domain. One of the

best-known examples of freeware is the encryption program: Pretty Good Privacy.

 

GIF: acronym for Graphics Interchange Format, a popular and economical picture file format.

 

Gigabyte: a unit of computer storage equal to 1024 megabytes.

 

Graphical User Interface (GUI): a type of user interface in which programs

and files appear as icons (small images), user options are selected from pull-down

 menus, and data is displayed in windows (rectangular areas), which the user can

 manipulate in various ways.

 

Hacker: person who gains unauthorised access to a computer, either for fun or for

malicious or fraudulent purposes.

 

Hard copy: computer output printed on paper.

 

Hardware: the mechanical, electrical and electronic components of a computer

system.

 

History: a list of websites visited by a web browser during the current session.

 

Home page: the opening page on a particular website on the World Wide Web.

 

Hot list: stored list of favourite websites that allows users to move quickly to

frequently visited websites. In Microsoft Internet Explorer, it is known also as

favourites.

 

HTML: acronym for Hypertext Markup Language, the standard for structuring and

describing a document on the World Wide Web.

 

Hyperlink: a link from one document to another or, within the same document,

From one place to another. Clicking on the link with a mouse can activate it.

The link is usually highlighted in some way.

 

Hypertext: a word or group of words that are hyperlinks.

 

Icon: a small picture on the computer screen, representing an object or function

that the user may manipulate or otherwise use. It is a feature of

graphical user interface (GUI) systems.

 

Information technology (IT): the collective term for the various technologies

involved in processing and transmitting information. They include computing,

telecommunications and electronics.

 

Integrated Digital Services Network (ISDN): internationally developed

telecommunications system for sending signals in digital format.

Internet: global computer network connecting millions of computers.

 

Internet Service Provider (ISP): a company or organisation that offers Internet

access to customers usually for a fee. Some ISPs offer hosting of websites and

website design and promotion services as well.

 

Intranet: the use of technologies and software developed for the Internet on an

organisation’s internal network.

 

Justification: in printing and word processing, the arrangement of text so that it is

aligned with either the left or right margin, or both.

 

Kilobyte (K or Kb): a unit of computer storage equal to 1024 bytes.

 

Local Area Network (LAN): a network that is usually restricted to a single room or

building.

 

Mailbox: a folder in which electronic mail is stored.

 

Mailing list: a discussion group that uses e-mail to communicate.

 

Mail merge: a feature offered by most word processors that enables a list of

personal details, such as names and addresses to be combined with a general

document outline to produce individualised documents.

 

Mainframe: large computer used for commercial data processing and other largescale

operations.

 

Megabyte (Mb): a unit of computer storage equal to 1024 kilobytes.

 

Memory: this is the part of a system used to store data and programs.

 

Modem: hardware required to convert a digital signal to a normal telephone

(analogue) signal and vice versa.

 

Mouse: an input device used to control a pointer on a computer screen.

 

Multimedia: the computerised method of presenting information by

combining audio and video components using text, sound and graphics

 (still, animated and video sequences). A good example of a multimedia

product is Microsoft Encarta.

 

Netiquette: (derived from Internet etiquette), behaviour guidelines evolved

by users of the Internet.

 

Network: a method of connecting computers so that they can share data and

peripheral devices such as printers and scanners.

 

Off-line: not under the control of the CPU.

On-line: under control of the CPU.

 

Operating system: all the software used to operate and maintain the computer

system and utilities.

 

Peripheral device: any item of hardware connected to the computer’s CPU e.g.

keyboard, mouse or printer.

 

Plug and play: refers to when an item of hardware or software configures

itself and the user’s system automatically when first installed. Having been

thus ‘plugged’ in, it can be used (‘played’) immediately. An example is

a new mouse that when connected is recognised by the computer immediately.

There is no need to install special mouse software.

 

Plug-in: an add-on file that enhances the operation of an application program.

 

Port: an external socket allowing peripheral devices to be connected to a computer.

 

 

Portal: a large website with hyperlinks to a wide range of topics and issues.

Presentation graphics: a program that helps users to create presentations

 such as visual aids, handouts and overhead slides. An example of a

leading presentation graphics program is Microsoft PowerPoint.

 

Random Access Memory (RAM): an area of electronic storage inside the computer

used to hold data and programs. When the computer is switched off, information

stored in RAM is lost. RAM is therefore said to be volatile.

 

Read Only Memory (ROM): an area of electronic storage inside the computer used

to hold files essential to the running of the computer. When the computer is switched

 off, information stored in ROM is retained there. ROM is therefore said to be involatile.

 

Repetitive Strain Injury (RSI): this is an inflammation of tendon sheaths,

mainly in the hands and wrists, and can be disabling. It is found predominantly in factory

workers involved in constant repetitive movements, and in those who work with

computer keyboards. The symptoms include aching muscles, weak wrists, tingling

fingers and in severe cases, pain and paralysis

 

Resolution: the number of dots per unit of length in which an image can be

reproduced on a screen or printer.

 

Scanner: a device that can produce a digital image of a document for input and

storage in a computer.

 

Screen saver: a program designed to prevent a static image from ‘burning’

itself into the phosphor screen of an idle monitor

Search engine: a remotely accessible program that helps you to find information

 on the Internet. Examples of search engines are Alta Vista, Ask Jeeves and Google

 

Server: a computer or device on a network that manages network resources. For

example, a file server is a computer and storage device dedicated to storing files.

Any user on the network can store files on the server.

 

Shareware: software distributed via the Internet or on disks given away with

magazines. Users have the opportunity to test its functionality and ability to meet

their requirements before paying a small registration fee directly to the author.

Shareware is not copyright-free.

 

Software: an alternative name for computer programs.

 

Software piracy: unauthorised duplication of computer software.

 

Spelling check: a facility of some common applications software (e.g. word

processors) that checks the spellings of words in a file.

 

Spreadsheet: a table of values, labels and/or formulae arranged in rows and

columns. Each value can have a predefined relationship to other values.

 

Spreadsheet application: a computer program that lets you create and

manipulate spreadsheets electronically e.g. Microsoft Excel.

 

Upgrade: an improved version of existing software.

 

Web authoring tool: software for creating web pages e.g. Macromedia

Dreamweaver.

 

Web Browser: a program to help users view and search for information

on the WorldWide Web.

 

Website: a collection of related web pages.

 

Wide Area Network (WAN): this network spans a large geographical area and is

often connected through public networks, such as a telephone system.

 

World Wide Web (WWW): this consists of millions of web pages stored on

thousands of server computers all over the world.

 

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