~Caz
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| ~ Terms and Conditions ~ | ||||||||||||||||||||||||||
| I was hoping never to have to go into this but, thinking about it, it's probably a good idea. The following is non-negotiable. If you cannot abide by my terms, please do not order anything from me. I am a very fair person but upon recent events, I will no longer tolerate endless promises of payment to come. Please read through the following brief (hopefully!) list of terms before contacting me about an order. Thanks for visiting :} ~Caz |
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| Orders | ||||||||||||||||||||||||||
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| Once you have contacted me about items you wish to order, I will email you back to confirm your options (colour, style etc...) and give you an estimated completion date. I will also include my address for you to send payment. Payment is now required BEFORE I start any work for you. |
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| Once payment is recieved I will start work on your items. I will email you with an estimated completion/dispatch date. Remember that the faster I recieve payment from you, the quicker I can get your tack sent to you! I work as fast as I can on tack orders and am proud of my turn-around time. As a result of this, I do not appreciate checking my email and finding several hundred emails from one person demanding to know how far I have got with their order. I will have given you an estimated completion date so please remember this. Usually, I estimate over the time I think an item will take me - just in case. |
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I prefer payment by cheque for tack, but will also take paypal from oversea's buyers. Postage prices are always included in my prices unless stated otherwise or you are from overseas. I will also accept cash sent by post but this MUST be sent recorded/insured post. |
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| Changes to the above terms are at my discretion. If I have dealt successfully with you several times before for example, I am more likely to be lenient :} |
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| Satisfaction? | ||||||||||||||||||||||||||
| I currently have 100% positive feedback from eBay.com both on my sellers account (Musingdragon) and buyer account (Elvenhawk). But I can also provide you with references from private buyers if you desire :} |
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| If for *any* reason, you are dissatisfied with your order or it is not what you were expecting, please contact me so we can discuss the problem and I will either a) alter the piece for you at no extra cost if possible or b) refund you. I don't like to leave anyone feeling short so please please do let me know if you aren't happy! | ||||||||||||||||||||||||||
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