Chip Miller's Resume 12523 Willow Grove Way Huntersville, NC 28078 Phone: (704) 896-0529 Cell: (704) 451-1150 Email: miller_chip@yahoo.com Objective Obtain a consulting position in a software development group. The position could be in development, support or project management. Summary Seasoned Information Technology Professional with over two decades of varied experience. Extensive experience in systems analysis, application development, planning, project management, data migration, systems conversion, marketing support, customer support, software packaging and implementation. Possess superior written and oral communications skills. Skills Inventory General Software Development Skills Programming, analysis, systems design, planning, project management, testing and quality assurance, performance monitoring and tuning, Diagnostics, database technology, training and mentoring, tool building, development methodologies, development methodology, operating system conversions, production support and software maintenance. Mainframe, z/OS, MVS, VM skills COBOL, Assembler, JCL, JES, TSO, ISPF, DB2, SQL, Spufi, MQSeries, OAM, CPCS, HPTS, CIMS, SMPE, VSAM, Utilities, FTP, IDSS Other Platforms Visual Basic (limited) Pascal, Delphi, Java (limited), Web Development (limited), Microsoft Office Products, Object Oriented Programming, Event Driven Programming, Various scripting languages Functional Areas Banking, Check Image processing, Check Processing, Mortgage, Financial Modeling, Distribution, Manufacturing, Payroll, Accounting, Customer Information Systems, Deposit systems, Commercial software development, Marketing support, Customer support (level 3), Sales Illustration Software Employment History Carreker Corporation - 1999 to 2005 Worked as a software developer in the Global Payments Technology Group and specialized in the development and support of Check Image Storage and Delivery products . Accomplishments Participated in the design and implementation of the Check Image Archive System. Enhanced the Check Image Import and Check Image Export applications to meet new customer requirements. Specific enhancements include work to develop interfaces to various check image applications including Viewpointe. Participated in the design and implementation of Check 21 products. Was responsible for level 3 customer support for multiple check image storage and delivery applications. • Customers included most of the nation’s largest banks. • I assisted the customers in optimizing the throughput of these applications to meet the business requirements. • The archive systems contain between 500 million and 1 billion check images at multiple customer sites. The archive is indexed by a DB2 Database with one row per image. • The system is capable of archiving 3 million images per day. Self Employed – 1978 to 1999 Worked as an independent software consultant for a number of years. I had engagements using various platforms including main frames, mini computers and personal computers. About half of my income during this period was from commercial software that we developed. Highlights Stratagem Research - Developed personal computer based Sales Illustration Software that was used by more than 10 life insurance companies and by 10,000 or more agents. South Carolina Department of Education - Directed the conversion all applications for a state board of education to a new hardware platform and operating system. Participated in a number of other operating systems conversions. Educational Technologies - Acted as a technology consultant for this instructional design company. Installed one of the first Novell Netware Networks in North Carolina. Bank of America – Resolved issues with mortgage loan closing software package developed by another vendor. Sungard – Various engagements to develop mainframe code and to teach their programmers to develop code for a PC application. Belks Stores Services – Various engagements. Developed and enhanced a number of different retail applications. Cherry, Bekaert and Holland – Implemented a client server application that supported preparation of tax returns at remote accounting offices. We chose and installed the transaction processor and helped develop the application code to support communications on the post and remote sides. Developed and enhanced code on various platforms in various programming languages for multiple clients. Worked as a contract programmer in the banking, retail, trust, computer services and various other industries. Helped various small business clients resolve problems with computer systems. Assisted clients in the design and purchase of computer systems that met their requirements. Developed custom software for clients or helped in the selection of commercial software. Built my own software development tools to enhance the tools that were available in the early days of the personal computer. First Union National Bank - 1971 to 1978 While employed by First Union, I was involved in the development of electronic funds transfer systems, customer information systems and mortgage banking systems. We developed the first continuous operation IMS system and the first IMS system to use secondary indices with DL/1. I was involved in a number of operating systems conversions and optimization projects.