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OBJECTIVE & GOALS
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- Graduate with BA in Accounting
- Apply and get into Graduate School for Accounting
- Achieve my CPA license
- To secure a corporate position that enhances my degree in business management and accounting experience
- Gain knowlegde through corporate position and learn skills to have multiple ventures (investments & real estate)
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EDUCATION
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WORK EXPERIENCE
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- Store Manager, Carter’s / OshKosh B’Gosh / Skiphop (May 2017 - Present)
- Networks and recruits utilizing company tools to create a bench of talent for current and future growth
- Capitalizes on opportunities to train, coach, and redirect the team on the sales floor as needed
- Utilizes company tools including onboarding materials to train and develop associates to ensure execution of all store operations; addresses performance as needed
- Effectively analyzes the business and takes necessary action to drive sales; is able to speak to business metrics/trends
- Effectively manages payroll and scheduling to maximize business during Sales Leader on Duty shifts
- Communicates KPI’s (Key Performance Indicators) to the team through effective use of the daily sales planner and team touch bases/meeting
- Promotes customer service consistently by engaging talent, encouraging positive customer interactions, and maintaining a ready all day store presentation
- Executes merchandising standards including visual, signage, markdowns, and sales promotions
- Assistant Store Manager, Carter’s / OshKosh B'Gosh / Skiphop (August 2013 - April 2017)
- Part Time Supervisor, Carter’s / OshKosh B’Gosh / Skiphop (October 2012 - July 2013)
- Sales Associate, Carter’s / OshKosh B’Gosh / Skiphop (July 2012 - Septemeber 2012)
- Guest Services Agent, Lifetime Fitness (October 2011 - June 2012)
- Greeted club members and checked them in
- Accepted membership payment
- Processed cancellations and membership changes (single to family plan)
- Handled all phone operations and directed to proper department
- Front Desk Supervisor, Ritz Carlton Chicago (June 2008 - August 2010)
- Check guests in & out per core standards
- Extend upgrades to guests at a lower price point at time of check-in
- Complete hotel reservations
- Train new agents and cross train in other departments to be able to better assist guests
- Assisted with large groups accommodations (weddings, corporate meetings, & special attention groups)
- Floor Model, Hollister (April 2008 - August 2008)
- Customer Experience
- Assisted with Store Presentation and Sales Floor
- Assisted in Asset Protection and Shrink through customer experience
- Adhered to company Policies and Procedures
- Completed/Assisted Training and Development of new team members
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SKILLS & ABILITIES
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- Skilled to work with:
- Office (Word, Powerpoint, Excel, Outlook)
- Dayforce HCM
- aptos Point of Sale System
- OPERA Property Management System
- Languages:
- Filipino - Tagalog (Fluently spoken/familiar with reading and writing)
- Spanish (Familiar with speaking, writing, & reading)
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ACCOMPLISHMENTS
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- Coached the Oakton Community College dance team from September 2011 to May 2015
- Student Ambassador for Oakton Community College; Organized and led fundraiser events for organizations such as Special Olympics, Beast Cancer Research, & Autism Speaks
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PERSONAL HOBBIES & INTERESTS
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- Motherhood of one son
- Traveling
- Fitness Leisures: Dance, Hiking, & Enhanced Physical/Mental Wellness
- Cooking
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