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| Resume |
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| FAISAL MAJEED |
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| E-mail [email protected] |
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| OBJECTIVE |
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| Dynamic, skilled IT professional with proven success in managing multiple e-projects for wireless, cable manufacturing and medical industries. Proven leadership capabilities in cutting IT maintenance costs, providing workable strategies, and building teams for maximum effectiveness. Technical and Academic expertise as a highly qualified MBA (Information Systems Technology) grade with a proven management track record and outstanding technology skills seeks a position in IT Management. |
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SUMMARY OF QUALIFICATIONS |
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8 years of management experience in business consulting, technology, and retail operations.
MBA degree with concentration in IT and Web design. Solid knowledge of IT industry.
Proven effective management skills with involvement in corporate management decisions.
Consistently promoted as result of ability to find dynamic solutions to difficult problems.
Exceptional focus and follow-through abilities. Innovation thinker, creative and meticulous.
Outstanding dedication to customer service and client relations.
Tactful team player, thrive within group environment. Pleasant personality. |
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| EDUCATION |
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Masters of Business Administration, Information Systems Technology |
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From South Dakota State University, Graduated in 2000, South Dakota, USA. |
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Bachelor of Engineering, Computing & Information Systems Engineering |
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From NED University of Engineering & Technology, Graduated in 1994, Karachi PAKISTAN |
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High School Certificate, Pre-Engineering |
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From Government DJ Science College, Graduated in 1991, Karachi Board. PAKISTAN |
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Secondary School Certificate, Science |
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From PAF High School, Graduated in 1989, Karachi Board. PAKISTAN |
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Diploma in Computer Science, Software |
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From PETROMAN Training Institute, Passed in 1993, Karachi, Pakistan |
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| ADDITIONAL COMPUTER SKILLS |
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COMPUTER LANGUAGES/ DATA BASES/ OS / COMMUNICATION / NETWORK |
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Visual Basic, HTML, JAVA, / Oracle, SAP, ACCESS, / Linux Red Hate, Windows NT- XP, DOS, and UNIX. SAP R3/ 4.01Smart Draw, MS-Publisher, Harvard Graphic, Adobe Illustrator, Photo Shop, Corel Draw, Front Page |
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| PROFESSIONAL DEVELOPMENTS / TRAININGS |
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- Web developing authoring? from Wave Net Executive Training Center of (UNDP).
- ISO-9002 Quality System? from Oman Cables industry, Muscat, Sultanate of Oman.
- 5-S Program / Quality Awareness / Productivity? from Oman Cables industry, Muscat, Oman.
- Training for Trainer?s Course? from PETROMAN Training Institute of Computer Education.
- Data base Analysis & Management Course? from National Institute of Computer Education,
- FoxPro & System Designing Course? from Computer Friendship Company (Japan).
-Time Management Course? from KWSB Training Center under World Bank Project, Karachi.
- Supervisor Course? from KWSB Training Center under World Bank Project, Karachi. |
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| PROFESSIONAL MEMBERSHIPS |
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- Member of IEEE, Computer Society of USA
- Member of Trinity College & University Alumni Club, South Dakota, USA
- Member of Computer Society of Pakistan
- Member of Overseas Universities Alumni Club |
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| EMPLOYMENT HISTORY |
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| DEC 2002 TO Present Systems Analyst - PlatinumTel Communication LLC. Chicago, USA |
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Responsibilities Business model and develop requirements for the systems structures of the business venture and design all of the systems structure that takes a central service and function (LBS, Web Portal, proprietary network) and turn it into a business venture. Design that next ring of systems or interfaces (ERP, billing, customer support, etc.). also be an active lead member of the systems engineering group, leading the definition and analysis of Location-Based Services (LBS) Enterprise analysis and definition for Location-Based Services (LBS) Develop detailed LBS Enterprise-level system use cases. Develop LBS Enterprise-level system requirement specification Specify and lead integration with Enterprise level components, including CRM, Billing, Call Center, Web portals, and Voice Portals Specify and lead integration with Wireless Carrier infrastructure components, including SMSC, MMSC, and WAP Gateway. Systems integration role on projects involving CRM, Billing, Supply Chain Management, Customer Care (Customer Service), and Back Office (Financials) in both B2B and B2C models. |
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| Wireless Carrier billing and CRM systems, evaluating suitability of ERP systems (SAP, Oracle, etc.) to specific applications. Cellular system network interfaces (GSM, WAP, SMS, MMS, J2ME, SIM Toolkit, SS7, TCP/IP); Network Management and Configuration (SNMP, XML); Information Systems architecture (Computer hardware/software, database, routers, switches). The following location technologies (UTDOA, A-GPS, CGI, ECGI and Location Based Services (Directory Assistance, Navigation, Asset Tracking). Cellular air interface knowledge (GSM, GPRS, UMTS, TDMA, and CDMA). The unified process and UML. |
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| JUL 2001 TO FEB 2002 IT Specialist - Microsoft Tech Inc. Chicago, USA |
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| Responsibilities Advanced PC LAN administration experience (Windows 95/98/NT/2000).Expert knowledge of Office productivity tools. Familiarity with databases (Access, SQL, etc).Testing, documentation, roll-out and deployment experience. The ideal applicant will have deployed one or more of the following: Novell Netware, Outlook/ Exchange, Windows NT Server/Client. Experience in documenting and reporting problems and solutions. Managing a Help Desk environment or small technical services staff or is at the point in their career where this responsibility is pending. Another section of the department undertakes QA testing on all company software, both front and back end, and gathers initial requirements and feedback from users for software development initiatives Installation of management operation systems and training of supervisors. Designed job budgets, schedules and testing for all cell site construction and completion Training scheduling for corporate management's staff |
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| NOV 1995 TO DEC 1998 IT Manager - Business Information Solution Pvt. Ltd., Karachi, PAKISTAN |
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Responsibilities Maintain a design document for the establishment of a project information management system to be approved by the project coordinator and principal investigators. The document is to contain guidelines for data archival and retrieval, and operation and management of the project information system. Helping to draft proposals for necessary operating and facilities funds. Maintaining data and documentation of core long term and associated historical data sets. Supervising the acquisition of hardware and software for the system. Supervising the administration of maintenance contracts. Instructing users in the operation of the system. Covering data entry and documentation, relational data base operation, local and wide area network. Communication, text manipulation and formatting, Interactive data analysis, continuously update the project system design document to reflect new implementations. |
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DEC 1994 TO NOV 1995 Asst. Manager Systems - Oman Cables Industry (SAOG). Muscat, SULTANATE OF OMAN |
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| Responsibilities Locking and Unlocking workstation according to usage User access rights assign Planning Network security. PolicyCreating Server user accounts. Maintain user profiles planning a NetWare Group Strategy. Monitoring the shared resource. Auditing the OCI Networks. Planning Implementing the Audit policy Systems Application Network Support Configuring Network Printers, Network Fax other Sharable Resources. Preventive maintenance of systems and network. Troubleshooting problems related to Hardware, Software Network etc. Identify and suggest hardware & software requirements. Installation of various software & hardware etc. Making Internet Connection & operation. Attending user?s complaints and ending with proper solution. Consumable & Stock Maintenance of Systems Department. Audit checks for the implementations of data safety rules. Internal and External coordination. Involve in internal departmental administrative activities. Assisting Systems Manger in different internal and external activities. Co-ordinate with user and vendors. |
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| AUG 1991 TO DEC 1994 Training Officer (CS) - Karachi Water & Sewerage Board, Gov. of Pakistan, Karachi - PAKISTAN |
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| Responsibilities To conduct Management Information System, In -House Training Programs in KWSB Training Center, under World Bank Mission Project. To Co-ordinate the Administration/ Management Support & Skill Training. Organizes & conduct Workshops / presentations/ training seminaries. Troubleshooting H/W & S/W Components of Network in Training Center. Installation and Updating of various software & hardware etc., in Training C |
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