Resume
of
Mark B. Berry
Career Summary
� Experienced in needs analysis, functional and technical specifications, database design, coding, testing, implementation, evaluation, tuning, training and support on client server and mainframe environments.

� Analytical, results oriented problem solver with excellent verbal and written communications skills.

� Experienced working with all levels of management.
Resume Links:
Introduction
Objective
Professional
Experience
Education
� Provided on-site support of multi-million dollar implementation of Customer Information System.  Received customer sign off on all critical areas.  Provided training as needed.  Developed work arounds and ad hoc reporting as requested.
� As a part of the management team, responsible for application architecture of financial processes of Customer Information System for 8 US locations and the UK and Australia, including authoring of numerous high level, functional and technical design documents.

� Authored in excess of 100 program modules in support of development of financial applications of a Customer Information System.

� Implemented a Promotion Tracking System using sales information from over 60 operating companies.

� Provided 24/7 primary support for a mission critical Order Entry System.  System supported over 350 users at headquarters and 6 plants located throughout the US.

� Supported a 97% on-time shipment initiative by delivering a Customer Service Performance System to Vice President of Logistics.

� Created a user driven World Wide Expense Consolidation saving 300 programmer hours per year.

� Designed, coded and implemented a Health Insurance Brokerage System allowing for 30% savings in staff positions and reducing computational errors from 6% to zero.
Contact Information:  [email protected]
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