[CustomerName],

We're excited to work with your team to install the
following Vignette products:

 - Content Management & Lifecycle Personalization Server (CMS/LPS)
 - Content Management Server Explorer
 - Content Manager Generator
 - Development Center

Please download the above from Vignette Express, found on VGM:

   http://global.vignette.com
   User: (to be supplied)
   Pass: (to be supplied)

Extract all and FTP to your server.

Once the above work is finished, we'll work together to 
install Vignette software on your server.  To accomplish 
this efficiently, please review these documents now to 
ensure your environment is ready tomorrow:

1. Platform Installation and Configuration Guide, 
   at the bottom of:
http://www.vignette.com/CDA/Site/0,2097,1-1-936-1515-1290-1917,00.html

2. System Prerequisites (Partial List):
http://home1.gte.net/mreiser/Install-Prereqs-V5.html

3. Installation Checklist:
http://home1.gte.net/mreiser/Install-Checklist-V5.html

For the server(s) that will host Vignette product, 
please ensure availability of:

- Administrator (or root) access
- At least 1000 Mb of disk free
- An installed web browser
- Internet access

During our vist, we will also require:

- Your Vignette license information.
- DBA and Systems Administration staff to be on call, if needed.
- A telephone near your servers with inbound/outbound access.

Please contact us to confirm your environment is ready with 
all of the above.  If you have any questions, please call me.