MATT BARTON

(MCSE, MCSA)

Date of Birth: 4th July 1971 Bases: Brighton/Reading

Technical Scope

· Microsoft - MCSE – NT (June 2000), MCSA (May 2003)

- Windows 2000 Server, Professional and Windows XP, Group Policies

- Active Directory development, implementation and support

- NT 4 Server, Exchange, SBS, SMS, WinInstall, Marimba, Netop, Ghost

- NT 4 Workstation, Windows 95/98/ME, IE and Office XP, Frontpage, IIS

- Rollout design, development and implementation

- Windows system designs and configurations from corporate to SMEs

- Configuration, diagnostic, support and software installation

· IBM - OS/2 LAN Server (+ Warp), from v2.x. Netfinity, NetStation, DataGlance

- Rollout development and support

· General - Linux, TCP/IP, DNS, DHCP, OSI Model, Various other protocols

· Hardware - A+, Compaq ASE, IBM, Intel, Dell, AST and 3^rd party builds

- Builds of racks, workstations and servers

- Madge, 3Com, Cisco, Token-ring, Ethernet, LAN, WAN, X.25

- E-IDE, SCSI, RAID, Hubs, Bridges, Routers

- Configuration, diagnostic and support

- Network management and monitoring

Professional Scope

· Assistant Project Management and coordination

· Technical Team Leader, mentor and Helpdesk manager

· Classroom training to customers and also in-house non-technical staff

· Pre & Post-sales documentation, including tender responses, project definitions, technical approaches, technical and business procedures

· Extensive customer contact (users, technical and management), through meetings, on-site & telephone support

· Excellent administrative, problem solving and organisation skills. Ability to handle high-pressure situations and deadlines, adaptable and flexible personality. Work well on own initiative and as part of a team, excellent interpersonal skills

Career Summary

· Almost five years contracting in various roles

· 2 ½ years as a Technical Consultant, (Pre/Post sales). Produced and implemented network strategy, and computer solutions for financial clients of varying size

· 2 years as a Support Engineer, for clients of IBM. Specialising in large OS/2 LAN Server environments, network support, OS/2 REXX programming, and LAN management

· 2ii BSc Hon Degree in Computer Science

Skills – Certified

Windows 2000 MCSA - May 2003

Windows 2000 MCPs: Designing 2000 Directory Services (June ’03), Managing 2000 Network Environment (May ’03), Supporting NT Server 4 (Sep ’02), Server & Professional (Aug ’01)

Windows NT MCSE - June 2000

A+ Certification (Apr. ’99), Compaq System Engineer (Apr. ’98),

IBM OS/2: LAN Server Engineer & Warp 4 Engineer (Dec. ’96), v3 (July ’96)

PROFESSIONAL EXPERIENCE – Contract History

Application Packager

May ’03 – June ‘03

Southern Water

Responsible for packaging legacy applications for a Windows XP rollout.

Working with users to determine functionally of the software, and requiring diplomacy.

Windows XP Professional, Marimba (packaging software), registry modifications.

Systems Officer + Helpdesk Manager

Local Government

September ‘02 – April ‘03

(Including one extension)

Oxfordshire LEA

Provide IT support and guidance for the LEA, and the client base (including schools and support centres).

Customer training, diplomacy, reactive fault diagnostics, highly customer focused.

The Helpdesk manager role was for two months, this involved team leading, managing and assigning work for nine members of staff to over 1500 customers. While carefully resolving any issues in addition to maintaining the team motivation.

Windows 2000 Server, Windows 2000 Professional, TCP/IP, Compaq Servers, PCs & laptops, RAS.

Windows 2000 Consultant

Local Government

August ‘01 – July ‘02

(Including three extensions)

Hillingdon LEA

Design, develop, and deploy Windows 2000 system, with Active Directory, throughout the LEA, and schools, as well as providing guidance and advice for all IT related aspects. Also leading and managing two secure data transfer projects, involving extensive communications.

Diplomacy, technical documentation, enlighten schools to the benefits of IT, reactive fault diagnostics, highly customer focused, project coordination, team leadership.

Windows 2000 Server, Active Directory design, Group policies & MSI software packaging, Windows 2000 Professional (rollout) & 9x, Netop, Cisco equipment, TCP/IP, Dell & Compaq Servers & PCs, racks, Wireless communications, AnyComms (Avco), and SIMS.

Intranet Consultant

June ‘01

Local GP’s Surgery

Consult, design, build, test and implement an intranet for the Doctor’s practise.

Discussion with various members of staff for information gathering purposes, and level of site required. Documentation and training throughout to ensure customer could continue to build, and develop the site.

NT 4 Server, IIS, and Frontpage 2000.

NT Rollout Consultant

Education Sector

August ‘00 – May ‘01

(Including five extensions)

Research Machine PLC

Deploying NT and Windows 9x based rollouts at educational establishments around the country including a long-term project in Guernsey & Jersey.

Reactive fault diagnostics, highly customer focused, project coordination, some team leading/management.

NT 4 Server, Windows 9x, Netop, routers, TCP/IP, e-mail, Intel PCs, and racks.

IT Consultant

July ’99 – July ‘00

GKS Computers Limited

Expand the solution provider: Increase market penetration, with financial responsibility.

Authorising purchases, sales meetings, agreeing costs for work, business direction, customer/supplier negotiations.

Project management/coordination, customer training. Support of individuals to medium sized customers.

Building PCs, imaging, rollouts, upgrades, and migrations.

NT 4 Server, SBS, Exchange, Office 97/2000, Windows 95/98, Linux, and specialist medical software. Ethernet, token-ring, PC/Server hardware.

NT & OS/2 Consultant

April ’99 - July ’99

Royal Bank of Scotland (Trust Bank)

OS/2 to NT 4 migration: Team leading and project management across UK and Europe.

Migration & convergence of 20 servers, coordinating and develop the workstation build. Building of IBM Netfinity servers.

Desktop Support Analyst

January ’99 - April ’99

Royal & Sun Alliance

2^nd/3^rd line support for OS/2, NT and 95: Responsible for server/LAN issues, and fault diagnostics. Using Compaq, and IBM Netfinity servers.

Extensive customer contact - via phone and direct one-on-one for support and guidance up to directorship level

Compaq Consultant

Nov. ’98 – Dec. ’98

Kyotek Limited

Compaq Rack Builder: Representing the company to provide pre-sales and Compaq builds.

NT Consultant

Oct. ’98 - Nov. ‘98

Lombard (via ICL)

Year 2000 Upgrade: Team leading, planning and implementation of software upgrades to 50 servers (NT 3.51 upwards).

Full-time Employment History

GE Capital Information Technology Solutions - UK LTD Burgess Hill, West Sussex

Position: Technical Consultant Date: February 1996 - September 1998

I provided a high level technical support at client sites, and a computer consultant role, which involved performing pre-sales meetings, tender responses, and project implementations. My skill set was initially based around IBM, and OS/2 products, and expanded into working with Microsoft NT. I had got more into the network hardware items of the top manufacturers, such as Madge and 3Com.

Highlights

· Scripted Windows NT rollout design, development, and implementation (2000 user environment) - use of WinInstall. Citrix WinFrame design and implementation, scripted Windows 95 roll-out design and implementation, developing a scripted Windows 98 roll-out

· Third level on-site technical support for OS/2, and NT v4.0 with several financial companies

· Technical team leader for a disaster recovery project, encompassing OS/2 LAN Server, and Novell Netware

· Member of the companies technical focus group, which involved the group investigating new avenues of business for the consultancy department, and day-to-day responsibilities of some engineers (a team mentor position)

· Performed computer, and LAN overview training for several people in the company, to provide them with an understanding when dealing with contractors, and their clients

Xyratex (formerly IBM - prior to December 1994), Havant site, Hampshire

Position: Network Specialist Date: August 1994 - February 1996

I provided technical support at client sites on PC based LANs specialising in the following:

OS/2 LAN Server v3 and v4

OS/2 REXX Programming

LAN management

Network support

Highlights

· Assisted in the development of a LAN solution for the office staff for a major IBM customer

· Setting up a local helpdesk team to support up to 600 users, which involved performing a skills transfer, and coordinating/delegating to five members. Also transferring this to an IBM central helpdesk

· Co-ordinating the day-to-day administration of the project's LAN, which comprised of a 600 user, and 25 server IBM OS/2 LAN Server environment, with Lotus Notes, and general applications

· Assisted with the administration, and support, of a 100 user Novell Netware LAN

· Key member of a problem/new requirements team for the LAN environment, where I provided the solutions, for any fixes which needed to be implemented. In this role I re-designed the computer training environment for the education department

INTERESTS

Mountain biking, jogging, walking, reading and home-cooking. Recently started para-gliding, via a course on the Isle-of-Wight. I have also taken part in the London to Brighton bike ride in 1995, 1996, and again in 1998. During the Christmas holidays of 2002/3 I drove with a group from Plymouth to Dakar in the aid of charity, and discovered a lot about the places visited, and myself.