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. Starting a change program can be a bit like going on a diet. But just as some people do lose weight permanently, some organizations do manage to get their people to change the way they do things permanently. Get people enthused by a vision of the end result of change, encourage them to look long and hard at their own situation and offer them help, especially in the early stages as they form new habits around work. Organizations that create these conditions make change real and their people start living it in their work. |