Setting Objectives and Measurement Criteria
Objective setting and performance standards are linked by an
information system.
Objectives Setting
Performance Measurement
- Frequency - measure of key objectives, weekly, monthly,
quarterly.
- Extent - Format and detail appropriate to management
level
- Outcome - Truism that it takes 3 points to establish a
trend, responsibility to ensure information is read and
interpreted correctly.
Good management is the ability to improve decisions by
delaying them until the last possible moment to allow maximum
information input to reduce uncertaintly.