FAQ

Where can I buy your cakes?
If you stop by Coffee by Design in Portland, you can try one of our cinnamon rolls, or a slice of coffee cake. For layer cakes or smaller pastries, please call us.

We only finished half our cake. What’s the best way to keep the rest of it?
Layer cakes or cupcakes can be refrigerated; with layer cakes, you can press some plastic wrap to the cut portions to keep it from drying out. The cupcakes are fine as is, since their paper holders protect them. Pastries that have lasted more than a day can be refreshed by a brief stint in the toaster oven at about 300 degrees.

How long will it take until my cake is ready?
Please give us one or two days lead time to prepare your order. As noted, we make everything fresh so we cannot simply pop something out of the freezer and microwave it for you! It will be worth the wait, we promise.

Can I order a cake online?
We do not yet allow online ordering. To be honest, it makes us a bit nervous. We’d like to talk to you directly before filling your order.

Can I pay with a credit card?
We do not yet have the capacity to accept credit card payments. Cash or check only.

Why do your cakes cost what they do? I can get a birthday cake for $10 at Shaw’s!
We cannot compete with Shaw’s or any other grocery store on the basis of price. We do not mass manufacture cakes with mixes and cheap ingredients. We bake our cakes by hand from scratch using fresh, high quality ingredients. Even many local “bakeries” do not do this. Next time you are in one of your favorite “bakeries” ask to see a REAL ingredient list of your favorite item. (It helps if you tell them you are allergic to something—it makes them more honest.) Many places which offer very low prices, even if they bake on the premises, use pre-made mixes and cut corners by substituting shortening for butter, fruit “filling” for fresh fruit, imitation vanilla for the real thing, or corn syrup for sugar. We never do that!

To contact us, call us at 207-775-6701 or email at [email protected].