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| MARIAN R. DIXON-MILES 12412 South Halsted Street Apartment 3 Calumet Park, Illinois 60827-6200 Phone: (708) 371-6652 Email: [email protected] SKILLS � Microsoft Word � Microsoft Excel � Microsoft Outlook � Microsoft Access � Microsoft Works � Microsoft PowerPoint � WordPerfect Suite � Pine and Eudora E-mail system � Front Office Supervision/Administrative Assistant � Scheduling/Appointment Setting � Customer Service/Data Entry � Types 50 WPM � Ten-key 7500 KPH � Report Writing/Professional Correspondence � Front Desk Coordinator � Research Information � Make travel arrangement � Bookkeeping � Ordering Supplies � Screen incoming and outgoing correspondence EDUCATION 2001-Present BUSINESS ADMINISTRATION, EAST-WEST UNIVERSITY 1997-2001 COMPUTER SCIENCE, CHICAGO STATE UNIVERSITY 1992-1996 DIPLOMA, COMPUTER APPLICATIONS, THORNRIDGE HIGH SCHOOL EMPLOYMENT 10/99-PRESENT ADMINISTRATIVE ASSISTANT TO PRESIDENT/DIRECTOR, BLACK AMERICAN SOFTBALL OF ILLINOIS 08/98-10/99 FRONT DESK COORDINATOR, BLACK AMERICAN SOFTBALL OF ILLINOIS Promoted from entry-level position after one year of diligent serve answering incoming calls, sorting and separating staff mail and light filing. Supervise two part-time Front Desk Coordinators and one full-time File Clerk. Screen incoming calls and correspondence; type proposals, memorandums and other documents as needed. Create PowerPoint presentations from scratch for meetings, as well as documents that include graphs and pie charts from Excel. Created and edit mailing list in Microsoft Access, complete research over the Internet or in appropriate magazines, newspapers, and books; setup meetings and appointments, maintains President/Director�s schedule and calendar. Make all necessary arrangements for business and personal travel. Arrange for pick up on all outgoing correspondence and provide any other office support that is needed. 09/99-10/00 STUDENT HELP DESK SPECIALIST, CHICAGO STATE UNIVERSITY Assisted students, faculty and alumni in doing various projects on IBM compatible computers. Tutored 25 students in becoming proficient in Microsoft Office �97. 05/99-08/99 EMPLOYMENT DEVELOPER, JOBS FOR YOUTH Temporary position where I assisted inner-city youth between the ages of 17 and 23 finding full or part-time employment. Made cold calls to companies to inquire about the availability of entry-level to mid-career positions. Achieved in setting up two new companies and finding 16 young men and women positions at various companies. 08/98-04/99 STUDENT ASSISTANT, CHICAGO STATE UNIVERSITY Acting Receptionist/Administrative Assistant. Kept front office organized. Assisted in updated the filing system. Assisted in the maintaining of CSU Health and Wellness Centers� database, which was created using Microsoft Access and Excel. 01/97-05/98 DEPUTY CLERK, CLERK OF THE CIRCUIT COURT Data entry operator also worked in Accounts Received and Returned Checks. Entered client information into database system, used microfiche machine, filed, answered incoming calls and assisted clients with questions. 05/96-02/97 INVENTORY SPECIALIST, WASHINGTON INVENTORY SERVICE Supervised small crew of Inventory Specialist and audited their work. Send inventory information via Internet to main office in California. Traveled to different locations in the Midwest and took inventory for several stores |
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