Towards e-governance

In the Age of Information, e-governance is assuming a very vital role in the body politic. Governments and their institutions even in India are slowly, but steadily going online to offer the public both services and information. Considering how painful a process it has been till now to avail of both these, the Internet promises to usher in an era of greater transparency and facility. Here then are a few of the better government sites.

 

National Informatics Centre (NIC)
Leading them all, and in fact a parent to quite a few which we have talked about below, is the site put up by the National Informatics Centre (NIC) under the aegis of the Ministry of Information Technology. Here you will find a Government of India Directory giving quite a comprehensive listing of all government-related sites like the Indian Parliament, apex organisations, ministries and departments, Indian states, educational institutions and banking and finance organisations. Though NIC hosts many of the sites, the content is provided and updated by the relevant organisations.

Central Vigilance Commission (CVC)
On top of the NIC sites we must surely place the official Website of the Central Vigilance Commission (CVC) set up by the Government of India to advise and guide Central govt agencies in the field of vigilance. There was a lot of controversy when it was put up a few months ago, mainly because it was thought that it might tarnish the names of those who are merely under suspicion, but not proved guilty of corruption. But the CVC continued with the site undeterred. Here, there is a simple form that you fill in to report the venality of any govt official and send it across by e-mail. You can have a dekko at all the corruption cases pending before the various authorities, the officers who have been advised major penalty, the agewise pendency of CBI Cases in Courts and a list of investigation reports awaited. A Vigilance Manual is available here for download in portable document format.

Central Bureau of Investigation (CBI)
The site of the Central Bureau of Investigation (CBI) is also another proactive site. Interested in the complete report of the CBI on 'Cricket Match Fixing and Related Malpractices'? Here's where you'll get it -- the history of betting syndicates, statements of the major players, legal aspects et al, are all well listed. Here you will get to know about the functioning of the CBI today, the various cases handled by the CBI and the verdicts given by the courts against each of them, and a comprehensive list of India's most-wanted or missing persons. In the last, besides just a listing, you can click on a name and get, besides a photograph, all relevant details like age, description, distinguishing marks and something about the crime committed. You are also told which official to contact with information, and what would be your reward.

Armed Forces
It's sad that our interest in our armed forces only surfaces when there is a war or a scandal. It is time we learnt something more about the brave men who are called in to handle every emergency. So check out this site which gives comprehensive cover to the army, navy, airforce and inter-services institutions. The matter is well written and illustrated. For each division of the forces, there are sections which include history, strength, major operations, UN peace keeping, gallantry awards won, welfare activities, training courses and career prospects. While the individual sections are quite up-to-date, we were rather disappointed to see that while the main page had a section devoted to the recently constituted Task Force On Management Of Defence, this only contained a message from the chairman, Arun Singh and a backgrounder. The recommendations, which are already out, are not included. There is quite a comprehensive page on the Kargil conflict giving a summary of operations, the list of heroes of the war and a photo gallery, among others.

Passport
Now, if you need passport forms, or you want to check out passport rules and regulations, here's a convenient place to come. The application forms, whether for fresh applications, renewals after expiry or for lost or damaged passports, are available for download in PDF format. Those who have applied for passports from the Bangalore, Chennai, Bhopal, Lucknow, Chandigarh or Delhi centres can find out the status of their application by just entering the file number and the year of application. Besides passports, the site also has sections covering visa applications and information for persons of Indian origin (PIOs). The contact section lists all the 28 passport offices in India and 160 contact centres internationally.

Indian Rail
Finally, here are a couple of non-NIC sites. The first belongs to the Indian Railways which allows you to make reservation enquiries online by entering your PNR number. This service is not a 24-hour one, but available only from 5am to 11pm. Fair enough. You can find out the trains available between different stations and the fare and accommodation status. There is a lot more information that you can tap into, particularly if you are not one for buying time tables. However, be prepared for long waits for your enquiries.

Public Works Department (PWD), govt of Maharashtra
This non-NIC site is the official Web page of the Public Works Department (PWD), govt of Maharashtra. You can start with delving into the 150-year-old history of this department which is mainly entrusted with construction and maintaince of roads, bridges and government buildings. Here you get information about the latest works being undertaken by the department, particularly in Mumbai. There is a regular update on the traffic through Bhorghat, on the Mumbai-Pune road (NH 4), which is arguably the most sensitive stretch of highway in Maharashtra. There is a useful little section on knowing about traffic signs. Then, if you want to make a booking at any of the PWD guest houses, you can check out the guidelines for registration (all in Marathi) and the addresses and telephone numbers of the guest houses. The business section will be useful for contractors.

Contact: Manuel Fernandes

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Updated 19/November/2000
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