Workshops & Seminars

For people who need to speak more fluently and effectively on the telephone. This is one of the top priorities for those who need to use English at work.

Topics: intensive listening and speaking practice to improve your language skills and learn special vocabulary, idioms, phrases and expressions to use for telephoning. Learn profesional skills like spelling, message giving and taking, making arrangements, handling callers, exchanging information, listening more efficiently and some other special techniques. Practice and learn by doing during telephone role plays with your own colleagues, with language tips and feedback from your trainer.

Levels: Pre-Intermediate to Advanced