Mikhail Levin
903-65 Park St East,
Mississauga, L5G 1M3
(819) 627-6264, m_levin_99@yahoo.com

OBJECTIVE: Seeking a Senior Systems Specialist position.

SUMMARY
- 9 years of supervising Windows NT-2003 based networks (200+ servers, multiple sites)
- 8 years experience in Citrix MetaFrame/Presentation Server farms (20+ servers in farm)
- 6 years experience in MS Exchange 5.5-2003 distributed multi-site installations (10+ sites)
- 5 years experience in MS SQL Server 7.5/2000 databases
- 5 years experience in Windows Cluster Services (with Exchange and SQL Servers)
- 2 years experience in NSI Double-Take Windows clusters
- 5 years experience in Windows upgrades (NT Domains to Active Directory, Exchange 5.5 to 2000)
- 9 years experience in Internet/intranet services (DNS, email routing, virtual Web sites, load balancing etc)
- Strong knowledge of TCP/IP protocols
- 9 years experience in UNIX based networks (BSD and Linux, network services and hosting)
- 8 years of supervising firewalls, application proxies and IDS installations
- 3 years experience in VPN (PPTP, IPsec/L2TP, SSL VPN, OpenVPN)
- 7 years experience in documenting and testing system changes (ISO-9001 and SOX compliant)
- Expertise in designing and completing the uninterruptible Data Center and NOC installations (24x7)
- Oriented to make the high-performance and most reliable I.T. system
- Self-motivated, self-starter and strong sense of service; with trouble solving skills
- Strong and supportive team player with leadership skills and ability to work under tight schedules
- Certificates: MCSE (Exchange). MCDBA. Citrix CCA

TECHNICAL SKILLS
- System Maintenance: Develop and maintain Backup and Disaster Recovery scenarios. Maintain OS and services updates. Implement rapid and custom OS installations. Develop and maintain monitoring and reporting service. Develop IT security standards, policies and procedures. Complete the day-to-day maintenance tasks.
- Network Services: DNS. DHCP. WINS. Active Directory. Group Policies. NFS/NIS. NDS. Clusters (MS Cluster Service, NSI Double-Take, NetWare SFT III). Email and Web (Exchange 5.5-2003, IIS 4-6, Sendmail, Apache/ PHP). Databases (MS SQL 7.5/2000, PostgreSQL, MySQL). Firewalls (Cisco IOS, Checkpoint, ipfilter and iptables). Proxy (Squid and MS ISA). Backup and restore (ArcServe, Veritas, Amanda)
- Operating systems: MS Windows NT-2003. Citrix MetaFrame 1.6-XP and Presentation Server 3. Red Hat Linux 6-9, BSD, Solaris 8/i386, and UnixWare. NetWare 3-6
- Development and supervision: Evaluate, test and implement new hardware/software solutions (in a test lab or on virtual VmWare machines). Keep abreast of troubleshooting tips and cost/benefits evaluation. Develop maintenance schedules and documents.
- Plan an IP network: Design an IP network map. Implement security zones. Implement LAN/VLAN switching, static and dynamic routing. Install firewalls, application proxies and IDS. Maintain the registries and diagrams.
- Plan an Office network: Organize account and group policies, and network share permissions. Implement corporate-wide anti-virus and anti-spyware protection. Develop network security rules and standards. Document the network accounts, hardware assets and maintenance procedures.
- Remote Access: X-Windows consoles. VPN Gateways (PPTP, IPsec/L2TP and SSL OpenVPN). Dial-Up Servers. SSH/SSL tunnels. Citrix MetaFrame and Windows Terminal Services
- Hardware: IP Routers, firewalls and switches of Cisco/3COM/SMC/Nortel. x86 Servers and PC. SUN Ultra E450. Virtual PC and VmWare, Structured Cabling Systems
- Security: Firewalls and  IDS. Antiviral, anti-spyware and anti-spam protection. User and group policies. File permissions. Authentication (RADIUS, LDAP, PAM).

EXPERIENCE (last 5 years positions)

04/2005 – present, Tembec Industries Inc, Temiscaming, Quebec
Senior Systems Specialist, Contract, 55/hour

Duties
- Complete system maintenance and troubleshooting procedures and documents.
- Third level technical support for OS and systems software (including 7/24 pager support while on-call).
- Migrate NT multi-domain network into single Active Directory (20+ domains).
- Migrate multi-site Exchange 5.5 installation into Exchange 2003 (10+ sites).
- Improve systems availability monitoring and reporting (HeroixEQ and Zabbix).
- Support multi-site server installations (200+ Wintel servers on main site).
- Support distributed Citrix MetaFrame XP farm, 20+ servers.
- Support IT and production MS SQL 2000 databases.
- Migrate production MS SQL databases into clustering environment
- Improve anti-virus and anti-spam protection (McAfee and GFI).
- Improve basic network services in distributed network (DNS, DHCP, DDNS, WINS distribution).
- Working with the systems management team to do the performance and capacity planning and testing.
- Complete R&D tasks to ensure that current systems fit into requirement of current and emerging solutions.
- Test, install, and document new hardware and software solutions.
- Participate in and contribute to system design and development meetings.

10/2003 – 02/2005, Portus Alternative Asset Management, Toronto
Systems Support Analyst, Permanent, 65K

Duties
- Complete system maintenance and troubleshooting procedures and documents.
- Complete a systems availability monitoring and reporting (Zabbix).
- Complete and support multi-site server installations (20+ Wintel servers, ~10 BSD UNIX routers).
- Complete and maintain the distributed multi-domain Active Directory Forest.
- Complete and support the Exchange 2003 Enterprise installation (2 sites).
- Improve and maintain the IP schema and services (DNS registration, DHCP, internal routing and firewalls).
- Improve the network security (involve DMZ, multiple packet and application firewalls, e-mail and corporate anti-virus system, Windows Update Service)
- Complete and maintain the Web services (Internet and intranet multi-homed servers, SSL portal, and Web-mail).
- Organize workstations and laptops, local and remote ones, into secured and managed groups (migrate to Windows 2000 Pro, implement Group Policies and Application Distribution).
- Complete and support anti-virus and anti-spam protection (Symantec and GFI).
- Complete the remote access service, to reach e-mail and applications over Web, VPN and from Blackberry. 
- Connect remote branches to a main office over VPN (IPSec/L2TP). 
- Improve and maintain the Ethernet network (involve the Gigabit core and several server farms).
- Test, install, and document the fail-over backup server site (using MS Cluster Service and NSI Double-Take).
- Develop desktop systems support procedures, and train the Help-Desk personnel. 
- Participate in and contribute to system design and development meetings.

8/2000 - 8/2003, RBC, Russian business information company, Internet and TV, Moscow, Russia
Manager, Systems Administration

Duties
- Manage the Systems Support department, define and manage team workload regarding scope of work and responsibilities.
- Maintain and improve the redundant Web sites (5+ locations, ~200 servers). Involves redundant master and number of mirror servers, with the flexible content replication.
- Upgrade the corporate Internet connection to two 200 MBps fiber links. Obtain the AS number and establish the BGP routing.
- Develop discrete Internet access for different departments. Use VLAN to split networks. Customize firewalls’ rules to provide different service to the specific sub-networks. Use the Web proxy server with authorization against Active Directory. Use IDS servers to check the incoming traffic in different network zones, and to screen outgoing corporate traffic for unauthorized application (P2P or IM), spyware or Trojan activity.
- Participate in the ISO-9001 certification process. Our team examines the product (newly created Web-site) for security and system-aware flaws, puts it into a production (loads to a hosting server), and ensures safety (regular backups and updates).
- Organize and maintain the 24x7 on-site systems and hosting client support.
- Support and migrate NT multi-domain network into multi-forest, multi-domain Active Directory.
- Organize workstations and laptops, into secured and managed group (1500+ PCs). Migrate to Windows 2000 Pro, and implement Group Policies.
- Provide remote access to corporate e-mail and data over Web and VPN 
- Support the anti-virus and anti-spam protection (Kaspersky and Spamassassin).
- Prioritize staff work to meet the demands of operational support and development deadlines.
- Maintain and improve the Ethernet network (involve the Gigabit core and several server farms).
- Develop operational support processes and procedures.
- Participate in and contribute to technical design and development meetings.

1/2000 - 8/2000, Microtest, Systems Integrator, Moscow, Russia
Systems Administrator

Duties
- Support and extend the multi-site server installations (20+ Wintel servers).
- Connect remote branches over VPN or DSL (or dial-up, it e-mail only is required).
- Complete system maintenance and troubleshooting procedures and documents.
- Third level technical support for OS and systems software (including 7/24 pager support while on-call).
- Organize workstations into secured and managed group (100+ PCs). Migrate to Windows NT 4, and implement NT Policies. 
- Support and improve the anti-virus protection (MacAfee). Automate the download of anti-virus updates.
- Maintain and improve the Ethernet network (extend to the new site, keep the registry of connections).

12/1998 - 1/2000, Ministry of Federation and Nationalities of Russia, Moscow, Russia
Systems Analyst, Security and Installation

Duties:
- Participate in designing and completing the computer network (in several buildings)
- Complete and support the heterogeneous network (20+ servers: NetWare 5, Windows NT, Citrix MetaFrame 1.8, BSD Unix).
- Organize workstations into secured and managed group (500+ PCs). Migrate to Windows NT 4, and implement NT Policies. 
- Support the anti-virus (Kaspersky).
- Secure the Internet access. Following the government security regulations cut the network to several sub-networks, and make them protected by several firewalls and proxy servers. Put replicated, insensitive data on DMZ servers. Give limited access to Internet resources to several workstations and/or users only. Installed separated e-mail servers, in DMZ and in corporate network. Screen the passing traffic with IDS servers.

EDUCATION
1992, Mathematics and Computer Science, Kostroma State Educational Institute, Russia.

REFERENCES
Upon request