.: Frequently Asked Questions :.
General
1. What is the basic core business of MyMode.com.my (MyMode)?
MyMode is an exciting mobile commerce portal which enables its agents and their customers to make purchases with their mobile phone in an easy, secure and convenient way. Conduct by a company registered under MOSYS TECHNOLOGY SDN BHD (618758-H). at Block C5-1 Dataran Palma, Jalan Selaman 1, 68000 Ampang, Selangor D.E, Selangor.
2. What makes MyMode different / outstanding / unique from others?
In today's exciting business environment, speed and efficiency will determine success or failure. Being connected globally with the means to transmit or communicate effectively, it is now possible to communicate with business partners and associates practically anytime, anywhere where there is mobile network courage.
Opportunities to make an impact in he SMS (Short Message Services) space will never be the same with MyMode. The widely deployed mobile technology offers a fertile channel for interactive communication through innovative campaigns and strategies. MyMode is at forefront of developing compelling application in this area. We believe MyMode will usher in a new era of m-Commerce functionality and accelerate this shift into valuable customer networks.
MyMode has evolved a new business concept into the next generation of mobile community-based services by combining the power of network marketing and the latest technology offered by today's mobile network to deploy a whole range of innovative mobile products and services.
3. What is the kind / level of technology being used by MyMode?
The flagship development solution is JAVA based. The Java wireless platform provides the software and tools needed to built and manage mobile business applications. With MyMode it is now possible to create mobile products and solutions, in the key areas of infotaiment, enterprise management and community, by providing a comprehensive suite of value added services.
4. How safe, reliable and secure is the range of services available from MyMode?
The ability to provide transactions of confidential information over networks
accessible to the public is a significant problem for electronic commerce and
communications. They are subject to capacity limitations, breaches of security by computer virus, sabotage and other factors. Despite a variety of network security measures taken by MyMode, MyMode cannot assure that accidental or intentional actions and other disruption will not occur. Nevertheless, wit rapid advances in computer capabilities, MyMode will endeavour to do its very best to ensure that there will not be any compromise or breach of the technology that MyMode uses to protect confidential customer and end-user data stored on or transmitted through the company's network.
5. What makes MyMode attractive and popular for people to join in as agents?
MyMode offers minimum charges to its community members to access the mobile multiple contents that include mobiletaiment, mobile loyalty, mobile hopping, mobile information, and etc.
By teaming up with corporate and merchants, MyMode provides you the fantastic convenience to conduct mobile commerce anytime and anywhere with a tremendous reward. You can now top up your own (as well as that of others) mobile phone reload card, STD / IDD card, ring tones, logos and many more mobile related products and services with MyMode merely by using the ever popular mobile phones as a basic business tool.
6. How does one become a successful agent in MyMode?
MyMode reward programme is essentially a mobile commerce offering a new wave of business opportunity. The reward programme opens for participation by all through being associated with MyMode. The reward is earned through marketing of quality products and services offered by MyMode. The more attractive you are in developing and growing your MyMode business, the higher and greater the reward.
7. What will be the long term plans / goals of MyMode?
Initially, we will be focusing our energy in the Malaysian market. Once established here, we will broaden the MyMode footprint to Thailand, Indonesia and Vietnam to let the mobile users have the same benefits of paying for their stuff on their mobile connections.
MyMode will create a first class programme that will offer its members a one-stop mobile shopping portal. Ultimately, we trust that MyMode will, through this unique niche market, become the leading mobile community's portal in the international market.
8. How solid management wise is MyMode as a company?
People at the helm and what makes MyMode a totally incredible mobile experience are strongly supported by the fact that MyMode is backed up by an impressive, creative and visionary management team with expertise and experience in the fields of information and communication technologies, entrepreneurship, financial and customer relationship management (CRM).
9. What is the backup services of MyMode like?
MyMode will backup its Mobile Agents for all technical issues. They must report back to MyMode, as soon as possible within 24 hours, via SMS report in order for MyMode to take any necessary action.
10. What kind of training will MyMode provides to its agents?
Through MyMode's Smart Partnership Programme (SPP), Mobile Agents are encouraged to attend the training provided by MyMode through its seminars and road shows throughout Malaysia.