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Exam objectives are categories of examination tasks,
identified by subject-matter experts, that certify an ability to productively
use Microsoft Office applications. These categories are organized into skill
sets representing the more basic functions of each Office application.
Exam objectives and skill sets for the Microsoft
OutlookŪ 2000 Core Exam are provided below to assist in your exam preparation.
Training centers and courseware providers authorized by the Microsoft Office
User Specialist (MOUS) program tailor their instruction to these criteria.
Using Outlook 2000 to Communicate
 | Read mail
| Send mail
| Compose mail by entering text
| Print mail
| Address mail by entering text
| Use mail features (forward, reply, and recall)
| Use address book to address mail
| Flag mail messages
| Navigate within mail
| Find messages
| Configure basic mail print options
| Work with attachments
| Add a signature to mail
| Customize the look of mail
| Use mail templates (themes) to compose mail
| Integrate and use mail with other Outlook components
| Customize menu and task bars |
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Using Outlook 2000 to Manage Messages
| Create folders
| Sort mail
| Set viewing options
| Archive mail messages
| Filter a view |
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Using the Outlook 2000 Calendar
| Navigate within the calendar
| Schedule appointments and events
| Set reminders
| Print in calendar
| Schedule multiday events
| Configure calendar print options
| Customize the calendar view
| Schedule recurring appointments
| Customize menu and task bars
| Add and remove meeting attendees
| Plan meetings involving others
| Save a personal or team calendar as a Web page
| Book office resources directly (for example,
conference rooms)
| Integrate calendar with other Outlook components |
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Navigating and Using Outlook 2000 Effectively
| Use Outlook Help and the Microsoft Office Assistant.
| Move items between folders
| Navigate between Outlook components
| Modify the Outlook Master Categories List
| Assign items to a category
| Sort information using categories
| Use the Office Clipboard |
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Using Contacts
| Create, edit, and delete contacts
| Send contact information via e-mail
| Organize contacts by category
| Manually record an activity in a journal
| Link activities to a Contact
| Sort contacts using fields |
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Using Tasks
| Create and update one-time tasks
| Accept and decline tasks
| Organize tasks using categories
| Assign tasks to others
| Create tasks from other Outlook components
| Change the view for tasks |
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Integrating Office Applications with Outlook
2000 Components
| Create and use Office documents inside Outlook 2000 |
Using Notes
| Create and edit notes
| Organize and view notes
| Customize notes |
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