1.

anything that deters theft is worth it

2.

I know Security patrol cannot be everywhere at one time, but I still see way too many speeders and tail-gaters on our roads. Maybe penalties should be steeper.

3.

Speed traps seem to be set up on down hill slopes where cars tend to increase speed and not on level areas

4.

none

5.

Security was one of the main reasons we chose LWW.

6.

where does ALL the ticket MONEY go ?

7.

I do not belief all the quality of services currently provided by Security warrants the budget they are given each year. In my one need for Security I was truly disgusted with their response & handling of the problem.The robber was able to be free for over 6 months instead of hours, before being caught, do to their evaluation of the property damage & their determination a broken door window was only a case of vandalism. No valuables taken were recovered. I hope they have greatly improved their patrols & inspection times & capabilities for vacationing absent residents & more thorough evaluations of a specific situation. I would also like to know the reasoning for Security vehicles to be outside the complex, that I have personnaly observed on various occasions.

8.

More speed patols on upper Wildflower Drive. Cars turn off Wildwood Dr. on to Wildflower and come down the hill at high rates of speed.

9.

A less zealous approach to parking enforcement (e.g. don't do it) during major Commodor Park events.

10.

There are still a lot of people exceeding the 25 mile an hour speed limit. What can we do about it?

11.

If you keep the bad guys out ... you should have less robberies and thefts. People who give their numbers to others...should be severely fined.

12.

I do not approve of "speed traps" where the security sits ready to pounce at the bottom of steep hills! When a standard car I leave the top going 22 in 2nd gear and reach 29to 30 half way down and have to brake. Brakes have to be replaced more often here mainly because of steep roads and driveways. I think when citizens are obviously trying to control their speed and security takes advantage of it it is poor use of their time. I see adults and kids pass in no passing zones, workers vehicles and trash vehicles speeding all the time. The goal should be to stop dangerous speeding, not residents who are trying to abide by the law.

13.

I see too many cars go thru the North Gate when the arm is up and access is not questioned

14.

love the gate guards! especially Darlene - very nice and friendly. always helpful.

15.

THEY NEED TO ALDO CHECK ID; INSTEAD OF JUST ASKING FOR THE ID NUMBER AND NAME

16.

For the four times that we have had to call the ambulance to our house, I have wondered why the LWW officers had to come into the house and hang around. The EMTS do a wonderful job and I'm not sure that the security officer can do anything in the house to aid them.

17.

Enforce Pedestrians in Cross Walk Right of Way. Traffic will rarely stop for pedestrians in Crosswalks along Lakewildwood and Chickadee Dr. I have almost been hit by our own security when crossing from golf hole 8 to 9 and 2 to 3. This place is dangerous for pedestrians!!

18.

Why is security protecting main gate motorcycle parking for certain people, this should be available to all residents, not some select few.

19.

Once they put a note on our front door that the back door was unlocked. More speeding enforcement is required - especially commercial vehicles...

20.

when we have called they are prompt and polite and it is greatly appreciated

21.

I have observed outsiders randomlly being waved through the gates

22.

We live on Lake Wildwood Drive and I am very concerned regarding the speed that people drive. It seems that very few drive the required 25 even when people are walking on the roadway.

23.

Security is important but also costly the way we handle this service. We need to take a very aggresive look at alternative processes and technology to drive the cost down and still deliver services.

24.

If boat traffic/rules were enforced better (speeding in 5mps areas, and wild cris/crossing lake with a tube in tow) security would rate tops!

25.

Our biggest concern is wildlife access. The deer, turkey, etc. population inside LWW is getting out of hand and must be controlled. Would additional fencing make it worse? I'm not sure that the security aspects of fencing are worth the cost of installation and maintenance.

26.

In my experience with security over the years, I have found them to be fairly useless except for monitoring the gates and stopping a small percentage of the speeders. My son, my wife and I witnessed the security boat ramming and damaging a neighbor's dock recently ( I am not kidding!) . The security officer later denied she did that after I reported it to the neighbor and he followed up with a call to security. I was interviewed by several "officers" a couple of days after the incident. Jeff called me a week later. I suspect he took no action because he seemed to have a lot of loyalty to his staff member. Although, he did call me again later to say that the boat was indeed driven by the female in question (I had given a description) at the time of the damage. I suggested he bring the security boat over to the damaged dock and see if the dent matched the boat, something that had not apparently occurred to him to do. The neighbor and I do not think he ever did that even though he said that it was a good idea. Witnesses do not count because if security did not see it happen, it did not happen! That being the case, then, I guess not much really happens. I sincerely believe, this accident happened because this particular boat driver lacked the experience to drive the boat. And this is our lake security officer in charge! In other experiences with security, I have found this entity to be poorly managed from the top down. In any given hour, if you stand in front of my house during a weekday, you will see at least 15 vehicles speed past at more than 10 mph over the limit. Yet I see one get stopped there maybe once a month. Boat rules enforcement is inconsistent and violations are often ignored. I have talked with neighbors and they all have their own stories to relate in that regard. The rules change at sunset but there seems to be a lack of consistency as to just when that is. Some security people think that it happens when the sun goes behind the hill which means the sun has set in that part of the lake which is shaded. So if I am boating in a shade area at that hour, I must abide by a different set of rules than if I boat in a sunny area. Other security people think that sunset is the official time listed in the newspaper for that day. Yet from a safety standpoint, that is too late for the western parts of the lake where it is too dark to be going 35 mph by the time the shade makes it's way to the eastern shoreline. These inconsistencies point to a lack of training. By the way, here is my suggestion for the sunset dilemma. By direct observation determine the times for each of the months of the year that the boats speeds should drop due to darkness (particulary the warm months). Determine from this a good average time for that month (or week if a month is too long for a particular time), erring in favor of safety, that boats should slow down. Post it in the Bit and Pieces. The same time will be used for the entire month (or week as the case may be) so only the earliest sunset for that month needs to be observed.

27.

The fencing was a mistake from the beginning and should not be continued

28.

Enforcement of full stops at stop signs seems to be a great deal more vigorous that other local law enforcement. Could out local cops fall back into like with the rest of the county. Enforcement seems a bit over zealous.

29.

Inadequate information dissemination of Emergency planning information. Inadequate direction and use of CERT teams. Not enough organization and training for CERT members, many of whom have no idea what they are supposed to do and lack of activity makes them feel un-needed and ineffective.

30.

1. We object to the gate exit screening done at night. Complete waste of money and effort, plus it is annoying. It is also a liability if someone feels the policy is discriminatory. 2. While we support the 25mph limit, the speed traps set up at the bottom of hills are unfair. A person following the speed limit in general may be pulled along by gravity on down hills to a few miles over 25 completely innocently. Clock speeds for ticketing on flat sections or tops of hills. 3. There are too many in-your-face "do this; don't do this" signs at the gates. Anyone who actually took time to read all the signs would cause a traffic back up. They set a sour tone for people entering. 4. When we walk, we make sure we are not blocking traffic, which means we need to walk single-file when traffic is coming. Security should do more to encourage this behavior in all walkers. Walkers need to be told to walk against traffic as required by law.

31.

They are very important to the quality of life in LWW. We very much appreciate their service.

32.

To me, it seems like there ought to be more speeding tickets issued. I drive 24 to 27 miles an hour in here, and invariably I have some yahoo riding my bumper all along Lake Wildwood drive Jayhawk Drive & Wildflower. Wildwood & Wildflower are the main thoroughfares, but the speeders are on the other streets as well.

33.

Any pedestrian gates should be card accessed instead of open during certain hours ie. end of Lake wildwood access to the schools

34.

I don't agree with the need for our security personnel to carry weapons. It both increases our cost and makes getting insurance more difficult without any offsetting benefits.

35.

Traffic speed should be a main priority. Many, many moe speeding tickets should be written. Several main streets are speedways.. 25mph period..

36.

One bad apple spoils the bunch.Mr Findley is not proactive he is gone by 3:30.is he working or is he skating/semi retired?

37.

Sometimes the cocky "rent a cop" attitude comes out. Too many speeders and loud vehicles!!!

38.

I don't think we can wait for the new development in Wildwood Hts to be completed. We should finish the fence all around our area as soon as possible, especially along Wildflower Drive.

39.

Not treating the residence like we are the bad guys after we are stopped. when we do in deed pay there wages. Give more thought in being the good guy and giving ride home when so needed.

40.

The securtiy guards should not be performing errands and other functions that have nothing to do with security.

41.

I still see many instances of Security patrol vehicles being driven without using turn signals, not stopping for stop signs, one hand out the window (instead of both hands on the steering wheel), and driving without headlights turned on (CHP has recommended since 1980 that all vehicles run their headlights any time they're driving on undivided highways, which includes all the streets in and around Lake Wildwood). Seems like they should be setting a better example for our children and all other drivers. In-person and phone correspondence with gate personnel has always been very courteous and professional. Too many vehicles are allowed to remain parked over the fog line, causing other vehicles to dodge around them crossing the center line into the oncoming traffic lane. Photo ID guest passes were a great idea, as were the bar-coded entry stickers for residents. Patrol officers investigating phoned-in complaints/concerns have always been very courteous and professional.

42.

Security is a primary reason that many of us have chosen to live in a gated community. LWW needs to be secure and actions taken to keep it secure.

43.

Don't have strong opions. We don't live inside the compound!

44.

The only comment I have is that living on the golf course many people with kids think it is a park and act accordingly and when you call security most of the time they arrive too late or not at all which I think sends the wrong message to these people.

45.

They spend too much time running speed traps on residents who are not real problems, instead of patrolling to look for issues that are out of the ordinary. Also, when an elderly man fell victim of heat stroke, security did not call for an ambulance until they walked over to Commodore Park to personally verify the need. A life could have been lost by the delay, and we are all fortunate that he is ok. Also, no security would help a golf cart that needed to be pushed (two separate occasions), and elderly residents wound up helping the cart owners.

46.

I find the people the the gates exceptional (efficient, well spoken, take their jobs seriously, relate well to the residents/visitors, helpful) versus our prior gated community in the Bay Area. I also asked them to check in on my wife when we first moved up here but I was out of the country. They we're prompt AND very efficient responding to my call for assistance. 3 years ago, I thought the personnel manning the lake patrol were petty and rather overbearing in their approach to boaters; this summer, I've found the personnel to be much more "relaxed", but still seriously trying to do their job. The 3 person "ban" on a 3 person tube I find archaic. It should be changed!!

47.

The good security is one of the major factors that convinced us to move here.

48.

no. 84 is just barely

49.

Even though I know you are out there, Lake Forest Drive across from the #2 Men's Tee is a prime place for speeders. I think the Speed Meter should be there more often.

50.

This computer programwill not let user select the same rating for different issues

51.

Unauthorized boat fines should be substantially increased. Guests with boats should receive LWW owner's permission for gate access and assume responsibility for fines for unauthorized use.

52.

many times they are of outstanding help.Our thanks are extended to them.

53.

Security does an awesome job! We have seldom called, but in an emergency, they came right away. They located our stolen paddle boat twice! Thank you!

54.

We have a problem with how the speed limit is enforced. Officers seem very anxious to ticket, and wait near the base of hills to catch a driver, not noticing the vehicle's attempt to slow down and be within the limits and not noticing the overall careful driving. Meanwhile, other vehicles go well above the 25 mph and are not caught. Security should have higher priorities than to set speed traps.

55.

Need to enforce the parking restriction of non-operative vehicles,including those parked on Chaparral and on Wildflower. Need to provide speed and other enforcement to other streets as diligently as is provided on Chaparral and Wildflower.

56.

I hear lots of "rumors" that head of security also has a business to supply equipment to security which seems like a conflict of interest. Whether it is true or not, I hope LWW is allowing bidding on jobs.

57.

I THINK THEY ARE WELL ORGANIZED AND TRY VERY HARD TO DO THEIR BEST

58.

We appreciate their hard work.

59.

Use more common sense with traffic violations tickets.

60.

1.POSTING FINES FOR SPEEDING MAY HELP TO REDUCE THE AMOUNT AND FREQUENCY.(1ST OFFENSE, 2ND OFFENSE,ECT.) 2.SLOW OR CAUTION SIGNS FOR PEDESTRIAN FREQUENTED ROADS AND GOLF CART CROSSINGS AND ROADS USED BY GOLF CARTS MAY DETER SPEEDERS.

61.

If security personal are going to act as law enforcement, making traffic stops, asking for I.Ds, dressing like sheriff deputies and so on. All of these things should be done legally, which would intail steady burning red lights on their cars, special deputy appointment by the sheriff, and what ever other steps are needed to put our security personal above reproach.

62.

I have been in my guest vehicle when they have gone to the gate to enter and have seen guards clear them through the gate without verifing on the computer their permission to enter. This happens primarily in the afternoon or evening.

63.

It's very important to have high quality people on security and at the gates so that their actions compliment the quality of the environment in which they work...KLD

64.

We are on the perimeter of Pleasant Valley road and we appreciate the fencing installed last year. IT has eliminated the kids from passing though our property and it saved a car from the road from falling down the hillside. We would like to see the fence continue on PVRoad and other areas that residents have had issues as well.

65.

I keep hearing stories about inconsistent patrol officer's actions. They need to standardize their service.

66.

As to the 25 mile speed limit, the Lake wildwood trucks should be accountable to that speed

67.

Too much side of the road radar duty-should be patrolling all streets.

68.

Because of the lack of sidewalks or walking areas, it is extremely dangerous to walk within LWW because of the number of vehicles speeding. Traffic enforcement and rules enforcement (barking/loose dogs) seems lax. Recommend that guest access requests be implemented on the internet.

69.

People walking in the main gate and not being stopped by security for identification. Someone stole 500 from our car that was next to the garage.

70.

extending boundry fencing is not only a security issue, but I think it would have a significant impact on the amount of wildlife within the development and the preditors that pursue them....there's just to many deer in this developement...it's not natural..they challenge you on your property, they eat everything in site...and on the golf course they interfer with play....let alone beinf a traffic hazard.

71.

Checks disappear if they line up in rows? Haven't time to keep fixing this. I answered No. 82 several times! Checks disappear...so you want only varied answers? Never same on twice? Thus, page won't forward so I cannot answer further. Checks are not my REAL opinion.

72.

24 hour gate security seems to be an unecessary expense. After hours entry could be done by entering a code or using a card. It is time, with rising gas prices, LWW looks at allowing motorcycles. A decible reader could be purchased and used by security to monitor excessively loud motorcycles.

73.

I aprreciate having the pedestrian gate at Fair Oaks open during school hours!

74.

Security is extremely expensive partly due to the total benefits package and to the use of firearms. Serious consideration should be made to outsourcing this requirement. Maintaining our own, expensive, homegrown security force might not be our best choice in today's market.

75.

I do not like having to "check out" of the gates in the evenings after 11PM or so - this wastes my time and is a hassle - it also give you the impression that you're living in San Quentin. At the very least, there should be an automatic exit gate that works with your car sticker or LWW ID card.

76.

Put up a camera at the gate of Lake Wildwood Drive and Fair Oaks, too many people are Jumping that fence!

77.

I would like the pedestrian access to Williams ranch to stay open during regular school hours! Part of the draw to living here are the wonderful schools we have and the close proximity to where they are! Parents should be alowed to walk thier child to and from school along with voluntering throughout the day without having to spend extra money (and time) on gas! If you need to put in an access gate like with a scan card, fine but don't misslead people with question #83 of course we don't want unauthorized people walking in the gate!

78.

I am happy you addressed the security issue. I cannot understand "security" when there is no fencing. It doesn't make sense. Thanks and we surely hope fencing is installed!

79.

Just a few comments / opinions: 1.) Please enforce parking / vehicle code issues as it pertains to towing abandoned vehicles. There are several properties that have accumulated a substantial number of junk cars. LWW is posted at the gate entrances for CA Vehicle Code enforcement, so use that as leverage to tow these cars that are abandoned on the roadways. The security dept. has the ability to "tag" the vehicles with citations and tow if necessary. It appears staff has been directed to be "hands-off" when it comes to towing vehicles. The other issue is with junk vehicles parked on the property (not roadway). This should be dealt with by Code Enforcement (either LWW or County of Nevada). This creates the atmosphere of a "run-down" neighborhood and blight, not to mention lowering property values in the area. 2.) Please do something about the issue of trespassers at the Fair Oaks fire gate. This is a continual problem that needs to be addressed. I am unfamiliar with the LWW ordinances, but there should be one (or one should be created) regarding "Unauthorized entry points." This would mean anyone jumping the fence could be cited, even if they live here and can lawfully enter the premises through the entrance gates. This has been a huge issue in the neighborhood with certain people doing this daily, along with their friends. Note, this should not include the option of an electronic gate card in this area. There would be absolutely no control of people entering LWW because the association cannot stop a member from handing off their card to another person or allowing a large group of people through the gate. The front gated entrances allow for people to be screened at the gate, along with photographed through the surveillance cameras. 3.) It should be noted that I have had many encounters with LWW security (private and professionally) and I have found the patrol and gate staff to be helpful and friendly.

80.

Quit worrying about barking dogs and little old ladies who are "speeding" at 30 MPH! Priorities, please work to stop vandalism

81.

Security patrol cars are too anxious to give tickets. I've been stopped when I wasn't speeding and the patrol officer admitted it by not giving me a ticket when I objected.

82.

Need to use patrols to monitor overnight parking and take action after 3 straight days, per the law, without waiting for a homeowner to complain.

83.

There are still way too many people who speed in LWW.

84.

I do not want LWW to look like a prison compound from the outside...

85.

seems to be large issue re speeding control w/o regard to resources needed to do better job;altho we are OK w/current enforcement in this area, we'd be willing to pay more for more patrols if majority feels it's needed

86.

Security currently positions radar enforcement at the bottom of long, steep roads, thereby ensuring lots of tickets. The result is an unclear picture of whether speeding is a problem in Lake Wildwood.

87.

We have no problem of any kind with our security guards, whether in the cars or at the gate. Everyone is pleasant and willing to assist.

88.

Install a camera device on the streets that have the most traffic violations in order to issue citations. Perhaps if even more people are cited they will all start slowing down

89.

I know the speed limit is 25 MPH and I think this is important, however at times I know I exceed this for a few seconds until I realize I am doing it. It think security should watch for more than a second or two before stopping someone. I have only been stopped once and it was OK, but I felt badly and I have heard others complain about this too.

90.

No Comments

91.

none

92.

They could use some more training on rules in LWW

93.

Fencing around the perimeter discourages non residents from entering LWW. The level of theft and property damage seems to have increased over the last few years.

94.

Doing a good job.

95.

I feel that the patrol security officers should be doing just that, patrolling. I feel that when I see one parked trying to get the people speeding, they are not preventing crime in the area, but actually encouraging it. Anyone who wants to break into a home in this area would know to watch for the traffic enforcement and do so then.

96.

Would like greater pedestrian and "member only" vehicle access to the two local schools. We live so close, but on poor weather days would have to drive so far out of our way to keep children out of the weather.

97.

It appears to me that the mobile security has a tendency to be confrontational and egotistical without much regard for common sense.

98.

That is why we moved here, because of the security.

99.

There are issues other than fencing which are lacking.

100.

need to be a little more lenent on traffic speed rules

101.

In the pst have had trouble with security responding, but this year it improved

102.

Need to control the loud boats, especially with LOUD music! Also speeding and skiing after sunset.

103.

Most gate guards are very nice and helpful, however, implementation of some of the rules is cumbersome. Especially when you are having a party. Sometimes I feel the guards are hindering to welcoming experience at LWW. Some get an "attitude" of power vs service & help.

104.

Some detractors think we "over-police" and it is likely they are some who have been stopped for vehicle violations. We believe that with a limited staff we get excellent security support. We also think that we all have a resposibility for public safety and security and encourage more neighborhood watch participation as well as volunteer help to assist our security dept. Why can't volunteers be orange vested for traffic control and other non-police duties? If Boy Scouts can direct traffic, so can "older folks." As a final note, we are NOT in favor of disarming our patrol officers. If well trained and certified, they are a true deterent to the ciminal minded who must think twice knowing there is someone close rather than a County Mountie who may be 10 miles or more away.

105.

The SD has been very responsive to any issues we have had (locked out of house one time. Had dead animals a couple of times, had questions about seeing wild animals that were answered)

106.

The Lake Wildwood speed limit should be enforced. A reasonable mandatory ticketing speed is 28 mph, which is 10% over, not 33 mph, which is 33% over.

107.

We are new to Lake Wildwood and will reserve our opinion on some of the above until we get better familiar with the runnings of Security. Thank You

108.

Security needs to pay more attention to homes that they know is empty on Mon-Fri. Owners should have the option to reguster their home as empty on Mon-Fri and Security should take more notice. Security could park in our driveway on Lake Forest on the weekends (free of charge) and watch the speeders.

109.

Does not patrol all major streets thoroughly enough. People drive over the speed limit all the time on Sun Forest and rarely do we see Security personnel.

110.

Most of the Security Personnel are great. There is some overkill in certain areas. The perimeter fencing is an example. The ticketing of boats without new decals PARKED at docks on the FIRST day after the Association Dues must be paid is a long standing peeve. The cameras early in the morning at the exit gates is overkill.

111.

North Gate closure after hours. More speeding coverage and speeding cameras, with more funds as needed. Issuance of paper tickets to conform to practice in rest of US. NB: This household is split on the fencing issue. Please adjust survey results accordingly.

112.

With the increasing number of mountain lion sightings, and now bear sightings, more proactive educational materials should be made available to the membership. Does the absence of fencing create greater access opportunities for these predators??

113.

Speeding---We continue to show tickets on Wildflower, Chaparral, Lake Wildwood Drive and Lake Forest---somehow all other streets either do not have offenders....or, and the real answer, that they are not assigned an officer to await offenders! Their job is NOT to simply gain the greatest number of tickets---it is to make ALL streets safe. The security vehicles also seem to make the trip from front to rear gate using Pleasant Valley Road---WHY??? They have no jurisdiction here, are still on duty, and unless responding to an EMERGENCY, should be utilizing LWW roads to make their presence known and to make full use of their time on duty! Use of turn signals and use of headlights when windshield wipers are in use is the LAW----our security folks and members of the working staff in LWW vehicles should/must obey these lawas too. Enforce the "hands free" law for cell phones!

114.

Kudos to Jennifer at the North Gate, she seems to be the only officer who consistently acknowledges cars as they enter. Unfortunately, we often wonder if some officers even noticed a car entering. What were they doing? Watching the TV? Smoking a cig on the other side? We would like to suggest that during special events an officer is in the parking areas actually preventing people from parking illegally, or ticket those who do. Right now, it appears a "free for all". On July 4th, PVFD (my husband's a firefighter) had great difficulty manuevering in the parking lot because of cars parked illegally. This would also apply to cars on Wildflower parked over the fog line. Just ticket 'em! :) LWW cannot be considered a gated community unless it is fenced. We see multiple places of entry for foot traffic and have seen people coming in from Wildwood Ridge.

115.

We have already found out how vulnerable we are to liability for lake mishaps, so boat patrols in the evenings close the sunset, should be more frequent. That is when we have witnessed a lot of unsafe things happening, not only by skiers, tubers and boarders, but the fishermen also seem to be reluctant to obey the rules.

116.

We feel it is important to extend the fences.

117.

They should be more visible

118.

LWWA decided some years ago to fund the July 4th fireworks show over the objections of many of us. Now some are quibling over fencing that protects ALL of our property. Drop the fireworks show and build the damn fence! Many of us have yet to see the !#$%!! fireworks show.

119.

God Bless 'em. They're doing a great job.

120.

We know Jeff as we had him go to our winter residence in Palm Springs to present our security system to them. He is very knowledgeable. Our BOD chose another company and at this point regrets their choice, as do we!!! LWW's system is the best!!

121.

I feel that the fencing is somewhat of a deterrent to robberies and burglaries, especially for houses along or near the roadsides. With the increase in drug problems locally and the boldness of drug users/sellers, the fence may be a deterrent.

122.

I am very disappointed with the lack of enforcement of the speed limits in Wildwood. I know that security trys, however, I believe they lack support from the Board. There are too many second chances given to speeders. In addition, stiffer fines and more openness in who the speeders are might help. This serious problem needs serious consequences.

123.

I would hope that good judgment is used when enforcing laws/policies. I have had occasions where I have observed if that quality with security personnel is as important in their daily operations as it should be.

124.

Need to replace the barb wire with a fence along pleasant valley road from North Gate to the school.

125.

Lets not spend our money on fencing. If people want in, they will find a way. Lets make sure we have good control of access of vehicles. Also, patroling parks, golf course, etc. are far more important. Having neighborhood watch meetings might be a good prevention tool. I don't think security is very visible to our members, except their vehicles. I'd like to know how they spend their time, what types of calls they most frequently get, how do they communicate issues to the members, etc. My sense is they need to be more proactive and professional in this area.

126.

Pleasant Valley School will always be open to pedestrians so it seems wasteful to spend money on fencing. We appreciate that the walk through gate to Williams Ranch is open during school hours.

127.

Access at the Pleasant Valley School is vwide open. Non-residents enter rhrough those gates at all hours even with bicycles. They attend events at Commadore Park and don't live here! Controlling unauthorized access at the school is a priority in my opinion.

128.

Secuirty is not patrolling the lake during the week. I have seen many ski boats lugging water skiiers after sunset.

129.

Most everyone is kind, pleasant, and helpful.

130.

none

131.

rename it to Public Safety

132.

There still seems to be an excess of speeds over 25 mph

133.

Security is too focused on giving us property owners a ticket for traveling 30mph when they could be assisting other areas of more importance.

134.

It seems questionable as to the random patrol being of value. It appears that the patrolling cars drive by houses without looking around at what is going on. There seems to be an intolerance to golf carts, whether they are obeying the rules of the road, or about how cars endanger the golf carts .

135.

Traffic enforcement, particularly speed limit enforcement, should be stepped up in critical areas. Speeding on Wildflower and Lake Wildwood Drive is a chronic and dangerous problem.

136.

Completing the Fence Program will aid Security in enforcement of trespassers etc.

137.

On my few contacts w/ security. Tel call to the gate excellent personnel are courteious & well versed in thier duties. My one interaction w/ our assitant security director was well handled & he followed up w/ resolution to our complaint. It seems as though the patrol officers need more training or be more observant w/ cars/tricks ... parked over a fog line especailly @ night w/ unlighted roads. Being observant to vehicles parked on roadways for days to years w/ expired tags (VW bus, expired tags 03, parked on the roadway daily .... driven during the day ... called it to their attention in 07) ... the 7 or so motor cycles w/ epxpired tags be the main gate maybe 50' from security HQ. Patrol Officers should be more community oriented ( I have noticed that the new female officers seem to pay more attention to us locals .... a couple of the males w/ the dark glasses never smile or wave ... maybe they're scared that their face might crack) With tighter times you can bet that burglaries will be up .... now is the time to be more observant & coomunity oriented (ie seeing something out of order ... maybe a friendly stop to remind me that my garage door is open or something or something else that might be a potential for trouble .... I think the older citizens would appreciate, and make the officer a more valuble part of the community.

138.

We live near the clubhouse. On more than one occassion when we called to report events unfolding, more time was spent asking about us than we felt necessary. While we were being asked many questions the event we were trying to report went without response.

139.

We have noticed that some security vehicles do not necessarily adhere to the same vehicle operation rules that we do...and not when they are responding to an emergency.

140.

Boat patrol is very inconsistent and random with their reasoning for violations. Some officers are very nice and reasonable and others act like we are all convicted felons.

141.

I wish there was more control of access to LWW via the Elementary school!

142.

From an image standpoint, I think security does a very good job and also does the job in a very courteous manner. I don't really know the details.

143.

Do not believe exit control in late evening hours is needed.

144.

more use of the "digital mph device" then follow-up with warning/ticketing speeders

145.

Security does a great job!

146.

would like to have fencing completed

147.

THE SPARE LOT ON WILDFLOWER , DIAGONAL ACROSS FROM CAMAS CT, THERE ARE YOUNG PEOPLE THAT GO BACK AND FORTH. I HAVE CALLED SECURITY, BUT NOTHING SEEMS TO HAPPEN TO RESOLVE THE ISSUE, SO I NO LONGER CALL.

148.

We live on LWW Dr. The vehicles going up and down the hill in front of our house should be more closely monitored, many times they are going well over the 25mph

149.

Regarding question #81, we feel that all of these areas should be considered a number 1 priority.

150.

Good Job! It is hard to rate the services and there importance...they are all important and we do appreciate our security department.

151.

It would seem not all boaters are "aware" of the no wake areas in the lake...security is not always on top of this.

152.

BOAT safety enforcement is a continual problem. Especially at dusk. Security is seldom if ever on the lake during dark hours. Speeding with limited visibility is an accident waiting to happen. More patroling is needed to also make some boaters aware of safety. Security does not need to power around the lake at a high speed unless after somebody. Lake safety and lack of common sense is our main complaint with an otherwise very good security staff. Is security trained in lake patrol and are they on duty during dusk. Thank you for asking!!!!

153.

I belive that communities such as Las Lagos in Granite Bay should be considered when the issue of security fencing is addressed. The appearance of a solid concrete wall is preferentiala to chain link fencing.

154.

There are officers that are unfriendly & acted improperly. I think the department needs to hold training classes for them to treat the residents with proper respect. Although most of them are extremely friendly and helpful.

155.

I do not feel as safe here as I was led to believe I could when I purchased my home here.... I would suggest more patrols for security rather than setting on the side of the road waiting for speeders..

156.

Boat security patrolling the lake at busy boating times, creating more choppy water by speeding, when they could go slower or troll along. Be more sensetive to those trying to find calm water for skiing. The 2 person per tube rule on the weekends need to be reconsidered! We all know the lake gets very busy on the weekends, but by allowing 3 people to ride a floatation device instead of 2, will relieve some of the boat traffic, because more people will be able to ride at the same time. Therefore getting done sooner, & reducing boat traffic.

157.

I do not think that some of attendants do a good job of checking people at the gate. I do not think some people do a thorough check.

158.

I am overall satisfied, but their has been a few problems. I do not appreciate a lesson on not saying the "0" before my ID#. I also think its ridiculous you can only call a friend/family member in the gate for only 3 days on the phone. A BIG Inconvience.

159.

Speeding on Chaparral Drive needs a lot more attention. Housing contractor's speeding is rampant especially in the afternoons (quitting time!).

160.

We live by on Sun Forest Drive by Pleasant Valley school. From a security standpoint, there is no security as there is a 24 hour "open" gate for pedestrian access. Many times, especially young folks, park their cars in the school parking lot and simply walk or skateboard into Lake Wildwood. During school hours when both the vehicle access gate to Lake Wildwood is open as well as the schools maintence gate is open, people can drive their vehicles into our community.

161.

But need better response time.

162.

I often walk to the grocery store, etc. I have never been questioned when returning which is nice, and I am sure I look like I belong, but should I be stopped?

163.

The fencing is important to protect the residents from trespassers.

164.

Thanks guys and Be safe!

165.

A job well done.

166.

Security is one of the top benefits of living in LWW. please consider purchasing Used security vehicles to save money. new security vehicles every year is excessive spending.

167.

]The passes given to family and friends should be reviewed annually to insure only truly authorized persons are entering LWW

168.

1) I have had property stolen from the campground area and have never recieved an adequate reponse from security on what happened? They pretty much told me to report the theft to other agencies. 2) In the past there have been numerous attempts to break into my house and I have received hostile verbal threats from neighbors and security never provides feed back on what they are doing about the incidents? I would like to recieve some assurance that something is being done to protect my house and property? I am satisfied with security doing their patrolling and other duties but I am very unsatisfied with the lack of feed back or action on my own security issues.

169.

Would like to see additional security presence on the lake Specially on holidays and weekends.

170.

Because of wages, we do not attract a very good crop. Our current crop of young "Security Guards" are not very polite and are not "serving" as well as they should.

171.

very friendly and helpful when you call them

172.

We need to control spending for the Security Department! they are not the CHP, and furthermore we have the sheriff's coopration and close attendance. Let's ease up on the souped up security car spending! The fence is rediculous...I could hop over that fence in a second! all it does is hurt animals( like deer) or stop them from thier naturally foraging paths. Bad idea.

173.

Start punishing the boaters that cary kegs of beer around for other boaters to drink from. Yes, this happened, I saw it, and it happened while security was less than 50 yrds away, very sad. I couldn't believe my eyes.

174.

The security department has to respond to member calls. Some members abuse this and harass their neighbors by calling over the slightest infraction.

175.

PLEASE KEEP THE SCHOOL GATE OPEN ALL DAY !!!!! Put a security camera there or a card ID access.

176.

I would just say that as a runner/walker, I can't stand it when cars speed by me within a "hair" from where I am. Also it is imperative for people to slow down given how easy it is to hit wildlife. I don't know what my suggestion would be, just want you to be aware of how fast people tend to go...and this is on my own street (Jayhawk).

177.

I think the fencing around the perimeter of LWW particularly along Pleasant Valley Road between the first and second gate is so ugly and just gives people more reason to call us "Lake Lockup". What a waste of money.

178.

Thank you for allowing the Fair Oaks gate access for those of us with school aged kids...nice not to be "locked out" inadvertently (not to mention I'm getting too old to scale that fence!)

179.

Our security people (males) have a very bad attitude. They act has if they are C.H.P., come on we are a gated. If you want more of my opinion contact me, I really feel this area needs work.

180.

Security Dept. need to do a better job of controlling speed on LWW drive, Chaparral Dive and Lake Forest Drive

181.

Its not the Security dept I have a problem with since I know they are just enforcing the rules, but the rules are so strict. We are in a little prison in here. Im afraid to bike ride out to the shopping center since it is such a hassle to get back in.

182.

Lets not set speed traps in hidden spots at the bottom of hills, i.e., allow a little more leeway on downhill streets.

183.

we have asked to have patrols more visible during high traffic periods in the outer "perimeters" of the community, to no avail. we understand that traffic is a higher concentration nearer the gates but the speeding is done in the "low visibility" areas where security is rarely seen. we would like to see security "sitting" on the side streets more often to keep drivers atuned to the possibility of speed limit control.

184.

A card access gate for the pedestrian gate at LWW Dr and Fair Oaks (access to Willams Ranch School) would be nice for the parents that have kids in school. This way the gate could be opened during school commute hours and closed for other hours but the LWW card can access it if residents need to pass through.

185.

horror stories I have personally experienced & heard of from other residents about the treatment received by at least some members of security involving traffic stops. It appears that some members of the security force are not aware that their primary function is to protect & assist the residents of LWW & that they, instead, are primarily concerned with their own inflated image of themselves & their position of power & control. Conversely, my home has been burglarized several times by other residents of LWW &, in spite of the fact that LWW had the police reports & that I had requested increased security, the break-ins continued. The perpetrators did significant damage to my house in their attempts to enter, so it must have taken them some time - they didn't just slip in through an unlocked door & their means of entry was always someplace that was visible from the street. I have lived in New York City, Chicago, L.A. & lots of other places & have never had anything like this happen before.

186.

I was disappointed with the decision for the funds that were allocated for the perimeter fencing on the north side of the North gate were redirected to the golf course. I constantly see non members access LWW by just stepping over the two strand barbed wire fence at street level, yet there is perimeter fencing south of the north gate that is on the top of a hill that would be impossible for someone to climb up from the road. Why am I paying the salary of the gate attendant if some one can just walk out of their sight and hop over the poor excuse of a fence that currently exists.

187.

Need better enforcement of our speed limits.

188.

Boats are still going too fast in no wake zones...perhaps a camera (even a fake one!)

189.

When calling the front gate and giving my identification number to allow guests to enter the complex, I'm not always asked for my name so that the security person can match it to the identification number. I suggest a script be followed to ensure this match always occurs.

190.

I live on Wildflower Dr. Between the park and the No. Gate. There is no speed enforcement in this area at all. Vehicles speed at 40 MPH plus all day long. The closer they get to the gate..the faster they go.

191.

There seems to be no set schedule for security boat's presence on the lake; it seems they show up a lot when there are few boats present; they need more presence, especially during busy times, like weekends, and observant especially for speeding inside the yellow buoys.

192.

We need more patrol and give out many more tickets for speeding, expecially along Wildflower, Wildwood, and Jayhawk Drives

193.

They do a fine job.

194.

Are we over the top ? expense wise

195.

I keep seeing people flying down the street (speeding) and there are a lot of young kids with loud deep bass stereos and loud car exhausts that are extremely annoying.

196.

Security does a good job, but there are a few that seem to take it too seriuos and don't really want to protect the members, but want to bust the members.

197.

The image of security is so negative. They seem to be only a negative presence, with little to no positive interaction. Particularly the patrol and boating officers. Lighten up a little. LWW is not particularly family friendly; smile, wave, less rules against young people and family gatherings. Would love to have the chain link fence completed past the North Gate to Williams Ranch School.

198.

Extend more courtesy to calls to the Gates.

199.

To question 82: The only information we read about calls being answered traffic violations, etc. is what is printed in the Bits and Pieces and The Independent. We usually do not receive "feed-back-calls" from security about how the officers handles a case and what the outcome is. So, how do you expect us to give you a helpful answer?

200.

Poor attitudes of some patrolmen.

201.

Called to report someone breaking into a car. 28 minutes later Security arrived and said they were late because they were doing "paper work".

202.

More attention to vandalism peeerps

203.

When entering the main gate it is difficult to see over the hedge.

204.

Outstanding!

205.

Enforce all rules evenly - motorcycle storage

206.

urgent house perimeter check response excellent

207.

30 MPH going down hill - citation?

208.

They have a tough job. Could use better response.

209.

Parking inside of the fog line should be more tightly controlled.

210.

I have not needed service but have heard from others the response time is poor!

211.

Shouldn't carry guns- not qualified.

212.

too many speed tickets are issued

213.

They are friendly and know their job

214.

a little less emphasis on speed law enforcement and more on keeping some juveniles under scrutiny and control

215.

On the one occassion I needed service I was impressed with their response

216.

seen a very dangerous situation when one security officer almost shot anothe when dispatching an animal