Crosstabs

**Notes**
Output Created		15-MAY-2002 08:55:19
Comments
Input	Data	C:\Documents and Settings olanlp.AMEDDCS\My Documents\Baylor\4th Semester\Networking\mpsrgx.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	22538
Missing Value Handling	Definition of Missing	User-defined missing values are treated as missing.
Missing Value Handling	Cases Used	Statistics for each table are based on all the cases with valid data in the specified range(s) for all variables in each table.
Syntax		CROSSTABS /TABLES=service BY clinname /FORMAT= AVALUE TABLES /STATISTIC=CORR /CELLS= COUNT .
Resources	Dimensions Requested	2
	Cells Available	7709
	Elapsed Time	0:00:02.21

**Warnings**
CORR statistics are available for numeric data only.

**Case Processing Summary**
	Cases
	Valid		Missing		Total
	N	Percent	N	Percent	N	Percent
SERVICE * CLINNAME	22538	100.0%	0	.0%	22538	100.0%

**SERVICE * CLINNAME Crosstabulation**
Count
		CLINNAME																																															Total
		Adolescent Clinic	Allergy Clinic	Audiology Clinic	Cardiology Clinic	Cardiovasc. & Thoracic Surgery Clinic	Cardiovascular & Thoracic Surgery Clinic	Cast Clinic	Community Health Clinic	Dermatology Clinic	Developmental Pediatric Clinic	Emergency Medical Clinic	Endocrinology (Metabolism) Clinic	Family Practice Clinic	Flight Medicine Care	Gastroenterology Clinic	General Surgery Clinic	Gynecology Clinic	Hematology Clinic	Immediate Care Clinic	Infectious Disease Clinic	Internal Medicine Clinic	Medical Examination Clinic	Nephrology Clinic	Neurology Clinic	Nutrition Clinic	Obstetrics Clinic	Occupational Health Clinic	Occupational Therapy Clinic	Oncology Clinic	Ophthalmology Clinic	Optometry Clinic	Orthopedic Clinic	Orthopedic Laboratory	Orthotic Laboratory	Otolarangyology or Otorhinolarangyology	Otolaryngology Clinic	Pediatric Clinic	Pediatric Well Baby Clinic	Physical Medicine Clinic	Physical Therapy Clinic	Plastic Surgery Clinic	Podiatry Clinic	Primary Care Clinic	Pulmonary Disease Clinic	Rheumatology Clinic	Urology Clinic	Well Baby Clinic	Total
SERVICE	A	227	312	378	421	221	69	284	161	364	203	236	393	365	45	383	339	282	86		259	426	90	344	342	216	195	153	268	422	458	225	282	51	212	61	270	234	39	268	280	302	309	198	388	420	436	256	12173
	F									147				246	366		212			13		348									112	612	202					235			255			256					3004
	N							48		292		402		526	153		623	473				602				179	446	116			438	441	405			50	268	500			485			567			347		7361
Total		227	312	378	421	221	69	332	161	803	203	638	393	1137	564	383	1174	755	86	13	259	1376	90	344	342	395	641	269	268	422	1008	1278	889	51	212	111	538	969	39	268	1020	302	309	1021	388	420	783	256	22538

**Symmetric Measures(a)**
	Value
N of Valid Cases	22538
a Correlation statistics are available for numeric data only.

Crosstabs

**Notes**
Output Created		15-MAY-2002 08:55:50
Comments
Input	Data	C:\Documents and Settings olanlp.AMEDDCS\My Documents\Baylor\4th Semester\Networking\mpsrgx.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	22538
Missing Value Handling	Definition of Missing	User-defined missing values are treated as missing.
Missing Value Handling	Cases Used	Statistics for each table are based on all the cases with valid data in the specified range(s) for all variables in each table.
Syntax		CROSSTABS /TABLES=clinname BY service /FORMAT= AVALUE TABLES /STATISTIC=CORR /CELLS= COUNT .
Resources	Dimensions Requested	2
	Cells Available	7709
	Elapsed Time	0:00:01.27

**Warnings**
CORR statistics are available for numeric data only.

**Case Processing Summary**
	Cases
	Valid		Missing		Total
	N	Percent	N	Percent	N	Percent
CLINNAME * SERVICE	22538	100.0%	0	.0%	22538	100.0%

**CLINNAME * SERVICE Crosstabulation**
Count
		SERVICE			Total
		A	F	N	Total
CLINNAME	Adolescent Clinic	227			227
	Allergy Clinic	312			312
	Audiology Clinic	378			378
	Cardiology Clinic	421			421
	Cardiovasc. & Thoracic Surgery Clinic	221			221
	Cardiovascular & Thoracic Surgery Clinic	69			69
	Cast Clinic	284		48	332
	Community Health Clinic	161			161
	Dermatology Clinic	364	147	292	803
	Developmental Pediatric Clinic	203			203
	Emergency Medical Clinic	236		402	638
	Endocrinology (Metabolism) Clinic	393			393
	Family Practice Clinic	365	246	526	1137
	Flight Medicine Care	45	366	153	564
	Gastroenterology Clinic	383			383
	General Surgery Clinic	339	212	623	1174
	Gynecology Clinic	282		473	755
	Hematology Clinic	86			86
	Immediate Care Clinic		13		13
	Infectious Disease Clinic	259			259
	Internal Medicine Clinic	426	348	602	1376
	Medical Examination Clinic	90			90
	Nephrology Clinic	344			344
	Neurology Clinic	342			342
	Nutrition Clinic	216		179	395
	Obstetrics Clinic	195		446	641
	Occupational Health Clinic	153		116	269
	Occupational Therapy Clinic	268			268
	Oncology Clinic	422			422
	Ophthalmology Clinic	458	112	438	1008
	Optometry Clinic	225	612	441	1278
	Orthopedic Clinic	282	202	405	889
	Orthopedic Laboratory	51			51
	Orthotic Laboratory	212			212
	Otolarangyology or Otorhinolarangyology	61		50	111
	Otolaryngology Clinic	270		268	538
	Pediatric Clinic	234	235	500	969
	Pediatric Well Baby Clinic	39			39
	Physical Medicine Clinic	268			268
	Physical Therapy Clinic	280	255	485	1020
	Plastic Surgery Clinic	302			302
	Podiatry Clinic	309			309
	Primary Care Clinic	198	256	567	1021
	Pulmonary Disease Clinic	388			388
	Rheumatology Clinic	420			420
	Urology Clinic	436		347	783
	Well Baby Clinic	256			256
Total		12173	3004	7361	22538

**Symmetric Measures(a)**
	Value
N of Valid Cases	22538
a Correlation statistics are available for numeric data only.

Univariate Analysis of Variance

**Notes**
Output Created		15-MAY-2002 09:00:50
Comments
Input	Data	C:\Documents and Settings olanlp.AMEDDCS\My Documents\Baylor\4th Semester\Networking\mpsrgx.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	1020
Missing Value Handling	Definition of Missing	User-defined missing values are treated as missing.
Missing Value Handling	Cases Used	Statistics are based on all cases with valid data for all variables in the model.
Syntax		UNIANOVA q5 BY service mgender magegrp /METHOD = SSTYPE(3) /INTERCEPT = INCLUDE /PLOT = PROFILE( magegrpservicemgender ) /PRINT = DESCRIPTIVE ETASQ /CRITERIA = ALPHA(.05) /DESIGN = service mgender magegrp servicemgender servicemagegrp mgender magegrp servicemgender*magegrp .
Resources	Elapsed Time	0:00:01.89

**Between-Subjects Factors**
		Value Label	N
SERVICE	A		277
	F		251
	N		475
MGENDER	1	F	444
MGENDER	2	M	559
MAGEGRP	2	B	16
	3	C	10
	4	D	80
	5	E	237
	6	F	274
	7	G	292
	8	H	94

**Descriptive Statistics**
Dependent Variable: HOW SATISFIED W MEDICAL CARE RECEIVED AT CLINIC
SERVICE	MGENDER	MAGEGRP	Mean	Std. Deviation	N
A	F	B	7.00	.000	2
		C	6.00	.000	2
		D	6.08	1.240	12
		E	5.62	1.522	29
		F	4.79	2.245	24
		G	5.93	1.880	27
		H	6.62	.650	13
		Total	5.72	1.754	109
	M	B	6.00	.	1
		C	7.00	.000	2
		D	5.92	1.706	13
		E	5.96	.963	57
		F	5.86	1.407	43
		G	6.46	.980	35
		H	5.82	1.629	17
		Total	6.04	1.238	168
	Total	B	6.67	.577	3
		C	6.50	.577	4
		D	6.00	1.472	25
		E	5.85	1.183	86
		F	5.48	1.812	67
		G	6.23	1.453	62
		H	6.17	1.341	30
		Total	5.91	1.468	277
F	F	B	7.00	.000	2
		C	7.00	.	1
		D	6.42	1.240	12
		E	5.79	1.437	19
		F	6.48	.873	21
		G	6.49	1.052	69
		H	6.80	.561	15
		Total	6.43	1.077	139
	M	B	7.00	.000	3
		D	5.17	1.329	6
		E	5.83	1.642	23
		F	6.38	.661	42
		G	6.58	.663	33
		H	5.20	2.490	5
		Total	6.22	1.152	112
	Total	B	7.00	.000	5
		C	7.00	.	1
		D	6.00	1.372	18
		E	5.81	1.534	42
		F	6.41	.733	63
		G	6.52	.941	102
		H	6.40	1.429	20
		Total	6.34	1.114	251
N	F	B	6.50	.577	4
		C	6.67	.577	3
		D	5.15	1.281	13
		E	6.23	1.165	40
		F	5.95	1.380	44
		G	6.12	1.343	67
		H	6.64	.810	25
		Total	6.12	1.267	196
	M	B	5.50	1.732	4
		C	7.00	.000	2
		D	5.88	1.116	24
		E	5.74	1.411	69
		F	6.00	1.385	100
		G	6.07	1.377	61
		H	5.84	1.500	19
		Total	5.93	1.374	279
	Total	B	6.00	1.309	8
		C	6.80	.447	5
		D	5.62	1.210	37
		E	5.92	1.341	109
		F	5.99	1.379	144
		G	6.09	1.354	128
		H	6.30	1.212	44
		Total	6.01	1.333	475
Total	F	B	6.75	.463	8
		C	6.50	.548	6
		D	5.86	1.337	37
		E	5.93	1.363	88
		F	5.76	1.679	89
		G	6.25	1.348	163
		H	6.68	.701	53
		Total	6.12	1.374	444
	M	B	6.13	1.356	8
		C	7.00	.000	4
		D	5.79	1.337	43
		E	5.84	1.295	149
		F	6.05	1.271	185
		G	6.30	1.143	129
		H	5.76	1.655	41
		Total	6.02	1.294	559
	Total	B	6.44	1.031	16
		C	6.70	.483	10
		D	5.83	1.329	80
		E	5.87	1.318	237
		F	5.96	1.420	274
		G	6.27	1.260	292
		H	6.28	1.290	94
		Total	6.06	1.331	1003

**Tests of Between-Subjects Effects**
Dependent Variable: HOW SATISFIED W MEDICAL CARE RECEIVED AT CLINIC
Source	Type III Sum of Squares	df	Mean Square	F	Sig.	Partial Eta Squared
Corrected Model	152.010(a)	40	3.800	2.254	.000	.086
Intercept	7458.880	1	7458.880	4424.079	.000	.821
SERVICE	3.400	2	1.700	1.008	.365	.002
MGENDER	1.115	1	1.115	.661	.416	.001
MAGEGRP	36.198	6	6.033	3.578	.002	.022
SERVICE * MGENDER	2.484	2	1.242	.737	.479	.002
SERVICE * MAGEGRP	37.734	12	3.145	1.865	.035	.023
MGENDER * MAGEGRP	31.985	6	5.331	3.162	.004	.019
SERVICE * MGENDER * MAGEGRP	22.241	11	2.022	1.199	.283	.014
Error	1621.907	962	1.686
Total	38654.000	1003
Corrected Total	1773.916	1002
a R Squared = .086 (Adjusted R Squared = .048)

Profile Plots

MAGEGRP * SERVICE * MGENDER

Univariate Analysis of Variance

**Notes**
Output Created		22-MAY-2002 08:11:46
Comments
Input	Data	C:\Documents and Settings olanlp.AMEDDCS\My Documents\Baylor\4th Semester\Networking\mpsrgx.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	1020
Missing Value Handling	Definition of Missing	User-defined missing values are treated as missing.
Missing Value Handling	Cases Used	Statistics are based on all cases with valid data for all variables in the model.
Syntax		UNIANOVA q5 BY service agegrp /METHOD = SSTYPE(3) /INTERCEPT = INCLUDE /PLOT = PROFILE( agegrpservice ) /PRINT = DESCRIPTIVE ETASQ /CRITERIA = ALPHA(.05) /DESIGN = service agegrp serviceagegrp .
Resources	Elapsed Time	0:00:04.97

**Between-Subjects Factors**
		Value Label	N
SERVICE	A		277
	F		251
	N		475
AGEGRP	B	5-14	16
	C	15-17	10
	D	18-24	80
	E	25-34	237
	F	35-44	274
	G	45-64	292
	H	65 +	94

**Descriptive Statistics**
Dependent Variable: HOW SATISFIED W MEDICAL CARE RECEIVED AT CLINIC
SERVICE	AGEGRP	Mean	Std. Deviation	N
A	5-14	6.67	.577	3
	15-17	6.50	.577	4
	18-24	6.00	1.472	25
	25-34	5.85	1.183	86
	35-44	5.48	1.812	67
	45-64	6.23	1.453	62
	65 +	6.17	1.341	30
	Total	5.91	1.468	277
F	5-14	7.00	.000	5
	15-17	7.00	.	1
	18-24	6.00	1.372	18
	25-34	5.81	1.534	42
	35-44	6.41	.733	63
	45-64	6.52	.941	102
	65 +	6.40	1.429	20
	Total	6.34	1.114	251
N	5-14	6.00	1.309	8
	15-17	6.80	.447	5
	18-24	5.62	1.210	37
	25-34	5.92	1.341	109
	35-44	5.99	1.379	144
	45-64	6.09	1.354	128
	65 +	6.30	1.212	44
	Total	6.01	1.333	475
Total	5-14	6.44	1.031	16
	15-17	6.70	.483	10
	18-24	5.83	1.329	80
	25-34	5.87	1.318	237
	35-44	5.96	1.420	274
	45-64	6.27	1.260	292
	65 +	6.28	1.290	94
	Total	6.06	1.331	1003

**Tests of Between-Subjects Effects**
Dependent Variable: HOW SATISFIED W MEDICAL CARE RECEIVED AT CLINIC
Source	Type III Sum of Squares	df	Mean Square	F	Sig.	Partial Eta Squared
Corrected Model	85.720(a)	20	4.286	2.493	.000	.048
Intercept	6968.154	1	6968.154	4053.278	.000	.805
SERVICE	3.504	2	1.752	1.019	.361	.002
AGEGRP	36.760	6	6.127	3.564	.002	.021
SERVICE * AGEGRP	25.719	12	2.143	1.247	.246	.015
Error	1688.196	982	1.719
Total	38654.000	1003
Corrected Total	1773.916	1002
a R Squared = .048 (Adjusted R Squared = .029)

Profile Plots

Univariate Analysis of Variance

**Notes**
Output Created		22-MAY-2002 08:17:33
Comments
Input	Data	C:\Documents and Settings olanlp.AMEDDCS\My Documents\Baylor\4th Semester\Networking\mpsrgx.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	1020
Missing Value Handling	Definition of Missing	User-defined missing values are treated as missing.
Missing Value Handling	Cases Used	Statistics are based on all cases with valid data for all variables in the model.
Syntax		UNIANOVA q5 BY service agegrp gender /METHOD = SSTYPE(3) /INTERCEPT = INCLUDE /PLOT = PROFILE( agegrpservicegender ) /PRINT = DESCRIPTIVE ETASQ /CRITERIA = ALPHA(.05) /DESIGN = service agegrp gender serviceagegrp servicegender agegrpgender serviceagegrp*gender .
Resources	Elapsed Time	0:00:01.74

**Between-Subjects Factors**
		Value Label	N
SERVICE	A		277
	F		251
	N		475
AGEGRP	B	5-14	16
	C	15-17	10
	D	18-24	80
	E	25-34	237
	F	35-44	274
	G	45-64	292
	H	65 +	94
GENDER	F		444
GENDER	M		559

**Descriptive Statistics**
Dependent Variable: HOW SATISFIED W MEDICAL CARE RECEIVED AT CLINIC
SERVICE	AGEGRP	GENDER	Mean	Std. Deviation	N
A	5-14	F	7.00	.000	2
		M	6.00	.	1
		Total	6.67	.577	3
	15-17	F	6.00	.000	2
		M	7.00	.000	2
		Total	6.50	.577	4
	18-24	F	6.08	1.240	12
		M	5.92	1.706	13
		Total	6.00	1.472	25
	25-34	F	5.62	1.522	29
		M	5.96	.963	57
		Total	5.85	1.183	86
	35-44	F	4.79	2.245	24
		M	5.86	1.407	43
		Total	5.48	1.812	67
	45-64	F	5.93	1.880	27
		M	6.46	.980	35
		Total	6.23	1.453	62
	65 +	F	6.62	.650	13
		M	5.82	1.629	17
		Total	6.17	1.341	30
	Total	F	5.72	1.754	109
		M	6.04	1.238	168
		Total	5.91	1.468	277
F	5-14	F	7.00	.000	2
		M	7.00	.000	3
		Total	7.00	.000	5
	15-17	F	7.00	.	1
	15-17	Total	7.00	.	1
	18-24	F	6.42	1.240	12
		M	5.17	1.329	6
		Total	6.00	1.372	18
	25-34	F	5.79	1.437	19
		M	5.83	1.642	23
		Total	5.81	1.534	42
	35-44	F	6.48	.873	21
		M	6.38	.661	42
		Total	6.41	.733	63
	45-64	F	6.49	1.052	69
		M	6.58	.663	33
		Total	6.52	.941	102
	65 +	F	6.80	.561	15
		M	5.20	2.490	5
		Total	6.40	1.429	20
	Total	F	6.43	1.077	139
		M	6.22	1.152	112
		Total	6.34	1.114	251
N	5-14	F	6.50	.577	4
		M	5.50	1.732	4
		Total	6.00	1.309	8
	15-17	F	6.67	.577	3
		M	7.00	.000	2
		Total	6.80	.447	5
	18-24	F	5.15	1.281	13
		M	5.88	1.116	24
		Total	5.62	1.210	37
	25-34	F	6.23	1.165	40
		M	5.74	1.411	69
		Total	5.92	1.341	109
	35-44	F	5.95	1.380	44
		M	6.00	1.385	100
		Total	5.99	1.379	144
	45-64	F	6.12	1.343	67
		M	6.07	1.377	61
		Total	6.09	1.354	128
	65 +	F	6.64	.810	25
		M	5.84	1.500	19
		Total	6.30	1.212	44
	Total	F	6.12	1.267	196
		M	5.93	1.374	279
		Total	6.01	1.333	475
Total	5-14	F	6.75	.463	8
		M	6.13	1.356	8
		Total	6.44	1.031	16
	15-17	F	6.50	.548	6
		M	7.00	.000	4
		Total	6.70	.483	10
	18-24	F	5.86	1.337	37
		M	5.79	1.337	43
		Total	5.83	1.329	80
	25-34	F	5.93	1.363	88
		M	5.84	1.295	149
		Total	5.87	1.318	237
	35-44	F	5.76	1.679	89
		M	6.05	1.271	185
		Total	5.96	1.420	274
	45-64	F	6.25	1.348	163
		M	6.30	1.143	129
		Total	6.27	1.260	292
	65 +	F	6.68	.701	53
		M	5.76	1.655	41
		Total	6.28	1.290	94
	Total	F	6.12	1.374	444
		M	6.02	1.294	559
		Total	6.06	1.331	1003

**Tests of Between-Subjects Effects**
Dependent Variable: HOW SATISFIED W MEDICAL CARE RECEIVED AT CLINIC
Source	Type III Sum of Squares	df	Mean Square	F	Sig.	Partial Eta Squared
Corrected Model	152.010(a)	40	3.800	2.254	.000	.086
Intercept	7458.880	1	7458.880	4424.079	.000	.821
SERVICE	3.400	2	1.700	1.008	.365	.002
AGEGRP	36.198	6	6.033	3.578	.002	.022
GENDER	1.115	1	1.115	.661	.416	.001
SERVICE * AGEGRP	37.734	12	3.145	1.865	.035	.023
SERVICE * GENDER	2.484	2	1.242	.737	.479	.002
AGEGRP * GENDER	31.985	6	5.331	3.162	.004	.019
SERVICE * AGEGRP * GENDER	22.241	11	2.022	1.199	.283	.014
Error	1621.907	962	1.686
Total	38654.000	1003
Corrected Total	1773.916	1002
a R Squared = .086 (Adjusted R Squared = .048)

Profile Plots

AGEGRP * SERVICE * GENDER

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