|
| Website
Tested : NBA.com |
| User 1 |
|
|
| |
Task 1: Find Personal Details on
Chris Webber |
Time Started:2:21pm |
| Actions
|
Comments |
|
| Studied index page |
User looked carefully for correct link |
|
| Clicked on "Players" link |
|
|
| Clicked on "W" link |
|
|
| Found "Chris Webber" and clicked to open details page |
Found it quite easily |
Time Finished:2:23pm |
| |
| |
Task 2: Find information about
when the 24sec shot clock was introduced |
Time Started:2:25pm |
| Actions |
Comments |
|
| Studied index page |
User looked carefully for correct link |
|
| Clicked on "History" link |
|
|
| Studied "History" page |
User taking their time to find most logical links |
|
| Clicked "Stats and Records" |
|
|
| Studied "Stats and Records" page |
This was the wrong page. The user had to go back a step |
|
| Went back to "History" page |
|
|
| Clicked on "The Game" link |
|
|
| Clicked on "24 sec Shot Clock" |
|
Time Finished:2:31pm |
| |
| User 2 |
|
|
| |
Task 1: Find Personal Details on
Chris Webber |
Time Started:4:16pm |
| Actions
|
Comments |
|
| Studied index page |
User looked carefully for correct link |
|
| Clicked on "Players" link |
|
|
| Clicked on "W" link |
|
|
| Found "Chris Webber" and clicked to open details page |
|
Time Finished:4:18pm |
| |
| |
Task 2: Find information about when the 24sec shot clock
was introduced |
Time Started:4:19pm |
| Actions |
Comments |
|
| Studied index page |
|
|
| Clicked on "News/Features" link |
Realised it was wrong page |
|
| Clicked on "History" link |
|
|
| Clicked on "Great moments" link |
Found error on this page and it doesn't load properly |
|
| Went back to "History" page |
|
|
| Clicked on "The Game" link |
|
|
| Clicked on "24 sec Shot Clock" link |
|
Time Finished:4:23pm |
|
