James J. Menotti
Address upon request
James [email protected]
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
California Cryobank Inc., Westwood Village, CA
May 2001 to Present
Computer Support Specialist / Help Desk Specialist
- Handled the day to day problems of staff and internet customers.
- Built workstations from bare bones. I tested and repaired complete systems.
- Tested, and troubleshot cabling, hubs, routers, servers, workstations, network printers, and other peripherals.
- Authored and updated documentation on system operations, backups and training.
- Trained staff on hardware basics and common office software.
Schuyler House, Panorama City, CA
February 1997 to May 2001
Senior Technical Specialist
-
Designed new networks to meet both customers’ and servers’ requirements
for space, performance, and security.
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Built Novell and NT servers and workstations from bare bones tested and
repaired complete systems.
-
Installed, tested, and troubleshot complete networks including: cabling,
hubs, routers, servers, clients, medical test instruments, network printers,
and other peripherals.
-
Integrated SchuyLab networks and customers’ existing networks.
-
Customized SchuyLab software: input test result ranges, doctor/patient/client
demographics, autofax/remote print configuration, instrument drivers/interfaces,
and other customer-requested added features.
-
Authored and updated documentation on system assembly, modem function/installation/configuration,
Novell server building, installation/configuration of Quatech boards, and
interfacing instructions for more than 130 different medical test instruments.
-
Trained customers on hardware basics and remote updates, wrote customer
instructions for installing SchuyLab updates.
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Built and maintained company's Novell and NT LAN servers, and Web server.
KEYWORDS AND COMPUTER SKILLS
DOS; Windows 3.11, 95, 98, NT 3.5, NT 4; Service packs 3, 4 and 5; LAN
design and installation; WAN integration; Novell 3.12, 4.11, 5.0; Ethernet;
TCP/IP; file server; database server; MS Exchange; MS Outlook; fiber optic
network; Cisco; punch blocks; ADA; C; Visual BASIC; FORTRAN 77; HTML; Pervasive
SQL 2000; MS Office 97;
EDUCATION
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CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
1993-1995
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Bachelor of Science in Computer Science in progress
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GLENDALE COMMUNITY COLLEGE
June 1993
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Associate of Science in Computer Science
PROFESSIONAL CERTIFICATIONS
A+ Certified
August 2000
MSCE Certification, in progress
CNE Certification, in progress
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