R E S U M E

EDUCATION
EMPLOYMENT HISTORY
COMPUTER SKILLS
LEADERSHIP ROLES AND AWARDS
PERSONAL DETAILS
REFERENCES

EDUCATION

• Bachelor of Applied Science(Computer Science (In progress) RMIT University

  Year	Subject	Result
  1999	Mathematics for Computer Science	HD H
  1999	Introduction to Database Systems	HD H
  1999	Computer Systems 1	HD H
  1999	Introduction to Information Technology	DI D
  1999	Programming Principles 1B	HD H
  1999	Programming Principles 1A	HD H
  2000	Programming Principles 2A	DI D
  2000	Computing Theory	HD H
  2000	Software Engineering 1 (semester1)	HD H
  2000	Software Engineering 1 (semester2)	CR C
  2000	Operating Systems	HD H
  2000	Programming Principles 2B	HD H
  2001	Data Communications and Networks	DI D
  2001	File Structures and Database Systems	CR C
  2001	Introduction to Artificial Intelligence	CR C
  2001	Interactive 3D Graphics	CR C
  2001	Prof' Computing Ethics, Law & Marketing	HD H
  2001	Engineering Software Projects	DI D
  2001	Real-Time Rendering and 3D Games Programming	HD H

  
  
  
• Diploma of Business (Management) (in progress) RMIT TAFE

  Year	Subject	Result
  1999	The Management Concept	CR C
  1999	Behavior in Organisations	HD H
  2000	Human Resource Management	HD H
  2000	Managing Self in the Business Environment	CR C
  2000	Marketing Concept	CR C
  2000	Managing Performance	HD H
  2000	Human Resource Management	HD H
  2001	Financial Decision Making	HD H
  2001	Managing Change	CR C
  2001	Employee Relations	CR C

  
  
  
• Extra Curricular Subjects RMIT University

  Year	Subject	Result
  1999	Sport & Leisure Technology	HD H
  1999	Search for Meaning	CR C
  2000	Computers and the Information Age	DI D

  
  
  
• V.C.E. Certificate (ENTER score = 89.75)

  Year	Subject	Result
  1997	Information Technology, Units 1&2	S
  1997	Chemistry Units 1&2	S
  1997	Physical Education, Units 1&2	S
  1997	General Maths Advanced, Units 1&2	S
  1997	Maths Methods, Units 1&2	S
  1997	English, Units 1&2	S
  1997	Physics, Units 1&2	S
  1998	Maths Methods, Units 3&4	S
  1998	English, Units 3&4	S
  1998	Physics, Units 3&4	S
  1998	Psychology, Units 3&4	S
  1998	Specialist Mathematics, Units 1&2	S

  
  
  

EMPLOYMENT HISTORY

• Answering queries from online students via email
• Marking assignments from online students

• Taking a class of between 2 and 15 students for an hour 3 times a week
• Preparing for class each week and keeping up with lecture notes
• Instructing students in various programming principles in the 'c' programming language, including sorting algorithms, trees and compression to name a few
• Marking and general duties encountered by a tutor

• More detailed knowledge of 'c' and programming principles in general

• General Administration duties including answering the phone, addressing student queries, taking bookings and new enrolments into the Learning Skills Unit
• Extra curricular activities (using my computer skills) included, designing two new databases in MS Access, one to take bookings for a minute taking course, and one for the teachers to use to enroll new flexi (part-time) students into the LSU. And help with designing a web page for a presentation

• Database management skills and improved understanding of MS Access
• Ability to think of 7 things at once while taking enrolments and transferring multiple calls

• Taking a class of between 15 and 25 students for an hour 3 times a week
• Preparing classes for myself and the other tutors each week
• In charge of collecting and distributing assignments to tutors for marking
• Helping students with work in and out of class

• Voice projection and speaking in front of a group
• Bridging the language barrier
• Presentation skills

• Addressing customer queries
• Customer service and up-selling
• Opening store in the morning on my own
• Closing the store at night (mostly by myself)
• Processing customer transactions
• Transferring money to and from the safe
• Stocking shelves, putting orders away
• Training staff (informal)

• Customer service
• Selling skills
• Teamwork skills

• Customer service Training
• Sales Training

• Certificate in Manual Handling
• Primary Wine Certificate

• Simple clerical work (Exam related)
• Exam supervision (VCE level)

• Patience when doing long and repetitive tasks

• Delivering prescriptions
• Rubbish removal
• Vacuum and other odd jobs
• Processing customer transactions
• Addressing customer queries
• Taking passport photos and using the Image Magic computer
• Check off and put away deliveries/orders

• Communication skills with people with language and speech difficulties
• Patience and understanding with customers
• Customer service skills
• Phone manner

• Stock shelves
• Address customer queries
• Make store generally presentable
• Trolley hunter

• Customer service skills

• Food preparation
• Cleaning work area
• Closing the store and getting ready for business the next day
• Preparing special orders

• Food preparation
• Getting the store ready for business in the morning
• Keeping a clean work area

• Working under pressure
• Teamwork skills

• Answering customer queries
• Keeping up stock levels
• Keeping a tidy work area
• Stocktaking
• Acknowledging and following proper food handling procedures

• Customer service skills
• Being a productive member of a working team

• Project Leader 2000 Software Engineering Project
• Created a team for and participated in the University Challenge run by Shell and Ford, of which we received special mention for our team name 'Blue'
• Participated part time in the student teacher council at RMIT (the SSCC, Staff Student Consultative Committee)