                              October 02, 2003
BNSF Railway Co.
GULF DIVISION

                            SYSTEM GENERAL NOTICE NO. 274

TO ALL CONCERNED,

SUBJECT: Violence in the Workplace Policy
SUBDIVISION: All

Effective Date: August 1, 1995
Revised Date: September 26, 2003

Policy Sponsor: Gloria Zamora - Human Resources
Approved By: Gloria Zamora Vice President - Human Resources and Medical

BNSF is committed to providing a safe, respectful workplace that
is free from violence or threats of violence. For purposes of this
policy, workplace violence is any violent or potentially violent
behavior that arises from or occurs in the workplace that affects
BNSF employees, contractors,customers, or the public.
Individuals who engage in violent or threatening behavior may
be withheld from service pending formal investigation, and may
be subject to dismissal or other disciplinary action, arrest and/or
criminal prosecution. Filing false charges against an individual
is prohibited and may lead to disciplinary action up to
termination and/or criminal charges. This policy applies to all work
locations including offices, work sites, vehicles, field locations,
and BNSF-provided meal and lodging facilities.

DEFINITIONS
Threats of violence include any behavior that by its very nature
could be interpreted by a reasonable person as intent to cause
physical harm to another individual.

Acts of violence include any physical action, whether intentional
or reckless, that harms or threatens the safety of another individual
in the workplace.

WHAT TO DO WHEN VIOLENCE, OR THREATENED VIOLENCE OCCURS:
Threats of Violence or Acts of Violence Not Involving Injuries or
Weapons
1. Ensure the safety of yourself and others.
2. Call the Resource Operations Control Center (ROCC) at
   (800) 832-5452; notify local management and HR.
3. Local management and HR will conduct an investigation
   and follow-up, with Resource Protection Services as appropriate.

Acts of Violence Involving Injuries or Weapons
1. Ensure the safety of yourself and others.
2. Call 911 first, (4444 -Topeka General Office Building
   (GOB) & Ft Worth campus) then the ROCC at (800) 832-5452.
3. Once the ROCC is notified, they will coordinate with the
   appropriate agencies, assist in controlling the situation and
   conduct an investigation.
4. The ROCC will notify local HR and appropriate department
   management for further investigation and follow-up.

WORKPLACE VIOLENCE POLICY QUICK REFERENCE
Potential Violence Indicators
- Verbal, nonverbal, or written threats or intimidation,
  explicit or subtle
- Frequent interpersonal conflicts
- Displays of unwarranted anger
- Fascination with weaponry and/or acts of violence
- Indications of marked mood swings
- Expression of a plan to hurt self/others
- Violence toward inanimate objects
- Feelings of persecution, expressed distrust, especially
  with management
- Sabotaging projects or equipment
- Holding a grudge against a specific person; verbalizing
  a hope that something will happen to him/her
- Fear reaction to employee among coworkers/clients

The BNSF's Employee Hotline at 1-800-241-5689
continues to be the avenue for Employees that are concerned
that any ethical or legal guidelines are being violated, which
includes sexual harassment, intimidation and safety violations.




APPROVED:
C R ICE
EXEC VICE PRESIDENT & COO

SYSTEM GENERAL NOTIC(S) FOR THE GULF DIVISION IN EFFECT
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