2. 1st Screen "Please wait as we forward you to the Sony Remote Control Support Page ... If your browser does not automatically redirect you, please click here
3. 1st window: "Do you want to run "SupportSoft Web Objects-Configuration Module" CLICK "YES"
4. Enter Your Email Address for assistance click "ENTER"
5. "Do you want to run "SupportSoft Web O bjects-Configuration Module" CLICK "YES"
6. EU LICENSE AGREEMENT (I AGREE/ACCEPT)
7.Grant Remote Assistant Permission CLICK "GRANT FULL CONTROL" 8.