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Frequently
Asked Questions
What
is a Virtual Assistant?
A
Virtual Assistant, or "VA" is the same thing as a
secretary, administrative assistant, etc. except they work off-site
commonly in their home office.
Staffcentrix.com states: " A VA
is an independent contractor who can handle your non-core support
needs from a distance via email, fax, telephone, etc. VAs, like many
of their clients, are the CEOs of their own companies. Often, they
become the long-term "growth partners" of their clients,
handling such tasks as administrative support, bookkeeping,
scheduling and client contact, or other more-specialized areas such
as Web site maintenance and market research." Top
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How can a VA
help me?
As
a Virtual Assistant, I am also a business owner. I understand your
need to run your business in an efficient, professional and cost
effective manner. I realize it can be difficult to quickly find high quality
help when you may not be able to offer many hours,
benefits and insurance. Rather than pay a temp agency to send over
some random person, you can call me, your Virtual Assistant
and
forget about payroll hassles & expensive agency fees.Top
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How
are projects completed?
I
collect and deliver the work in person, by phone, fax or
e-mail. I utilize my own office so you don't have to worry
about extra space or new equipment.Top
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Why
not hire a part time employee or a temporary employee?
As a Virtual Assistant, I am an efficient office
professional who can quite possibly finish the same amount of work a
part-time employee completes in a full day in as little as a few
hours. You are not charged for coffee breaks, restroom breaks, or
any other distractions an employee may incur during the day. Also,
you do not have to deal with additional payroll,
insurance, benefits, etc. thus saving you time and money.
Working off-site allows me to complete
projects virtually around the clock so I'm not restricted to
the "normal" business hours of 9-5. If you realize at 8PM
that you need your notes re-typed for your 7AM meeting, most likely
you can't call your employee, but you can call me.
As for calling a temp agency, if you don't mind
paying the expensive fees or getting some random person with each
project, by all means, call a temp agency. But, if you can
appreciate knowing the same qualified individual will be handling
all your projects (no matter how sporadic) at previously agreed upon
rates, give me a call. Top
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I'm
uneasy about paying for work completed off site. How do I know I'm
being billed fairly?
You
will be charged only for the time and materials used to complete
your project.
All costs are previously agreed upon before any work is stared. If
there begins to be a significant difference in time and materials
for the project than previously stated in the estimate, you will be
contacted immediately and we will make adjustments as necessary.
My
unique
approach of working off site is for your convenience. I will get
the work out of your way and promptly return completed projects so
you can stress less and focus on more important matters. And
remember, my success
depends on your satisfaction. Top
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