50% deposit by Telegraphic Transfer (TT) with order and the remaining 50% when the order is shipped.
We accept Letter of Credit (L/C).
Established customers are able to trade on open account. After four container orders customers will be able to trade under an open account and the 50% deposit will not be required.
Payments are due within 14 days of the Invoice date.
If payment is not received by the due date, then a 3% interest charge will be levied, payable before the container is released to the customer.

Cancellation or amendments to an order are possible up 7 days after an order has been confirmed.

You may nominate your own freight forwarder or shipping company, or we can find one that suits you best.
Container Information

Shipping insurance is available at customers request.

The Company will offer compensation upon receipt of clear evidence for any items received broken or damaged as a direct result of poor packaging.
Compensation will be expressed by either replacing the item or offset against your next container order.
All omissions or damages must be reported within 10 days of delivery using the Credit Request and Damage Report forms provided.
 

Bills of Lading will only be dispatched after full payment is credited to our bank account.

Multra International holds legal title to the container contents until full settlement is credited to our bank account.