Lisbeth Gonzalez's Resume

5500 N St. Louis Ave
Chicago, IL 60625
(847)863-8535
[email protected]
picture of me

Objective
A staff accounting position utilizing my communication skills to enhance organizational productivity and profitability. Prevent discrepancies with financials and discover more resources that could be applied to profit the company.
My short term goal would be to get a job of an accountant position
My long term goal would be to open my own business
After graduation I would hope to receive a decent accounting job

Experience

Cashier, Sales representative, Loss Prevention Officer, Kohl's; Niles, IL & Norridge, IL - 2015 - Present
Through the multiple positions that I have had at Kohl's, I have been able to familiarize myself with communication skills and customer service. Also, asset protection plays a big role in my job in which I prevent theft and protect the merchandise in order for our inventory to be profit instead of a loss to the company.

  • Implemented great customer service and communication skills not only with customers but also with co-workers and CEO's.
  • As a sales representative made our sales increase during very low periods.
  • Promoted to being a loss prevention officer for giving callouts on suspicious activity.
  • Stores inventory loss dropped from a 3% to a 1.5%, which meant that the amount of theft of our store increased by 1.5%.

    • Women's shoes lead, cashier, Shoe Carnival; Niles, IL & Vernon Hills, IL - 2012-2015
    Improved and learned multiple ways of communicating with difficult customers with having a positive attitude. Learned to lead a group of workers and to teach them how to work effectively and efficiently.

  • Planned and executed merchandise coming from truck weekly and placed merchandise on sales floor within a certain time for sales.
  • Led and trained employees to display merchandise a specific way.
  • Finished projects in a timely and efficient manner.
  • Assisted customers on the sales floor as well as being cashier.

    • Cashier, Sales representative, Pumpkin Formal; Niles, IL - 2010-2012
    Opened and closed the store, basically in charge of the store by myself. I did very well under pressure and difficult situations despite this being my first job. Successfully administered daily operations in order for the store to run efficiently.

  • Steamed dresses and suits as well as restocking merchandise. Planned and executed merchandise according to guidelines.
  • Operated point of sales efficiently.
  • Handled customer problems and resolved them efficiently.
  • Serviced multiple customers at a time.
  • Counted the cash register at the end of the day and left the deposit at the bank.

    • Education

    Northeastern Illinois University, Chicago, IL - Bachelor's in accounting - 2021 NEIU Home Page

    Oakton Community College Des Plaines, IL - Associate in Arts - 2019OCC Home Page

    Skills

  • Have used Excel, Microsoft, Access, SAP
  • Bilingual (English and Spanish proficiently)
  • Typing: 120 words per minute
  • Great communication skills at different levels
  • Member of the National Society of High School Scholars

    • References

    Available upon request


    This document was last modified by Lisbeth Gonzalez Herrera on 03/03/2020 3:56:54