| A good memory technique is to use the W's, the W's are the HOW: of it. WHEN: happened,or used? WHERE: does it? or do they come from? WHO, is it? Apply the W question according to the material. HOW, WHAT, yes (HOW) is a W too, nobody said it had to be the first letter. Read the heading/title of the subject. Think about what you already know about the subject, ever heard about, or even thought you knew. You don't have to take long just a little warm-up to help focus on the material. Ask, HOW do they use it? WHO uses it? and when? these questions contain the facts, figures, and important points. The more you practise the better you get so don't criticise yourself just go for it. In some new HISTORY BOOKS used today, the pictures of people were the size of a postage stamp, and the information was only a paragraph. That is not enough material to apply memory keys or techniques, there was so little content. Thick about that when you shop for books containing material you may what to recall. A sales person can't always know everything about every product, but if they read the material, (pamphlet) of some of the items and get the W's down about it they will know WHEN, WHERE, and the HOW of it and thus be better qualified to sell that product. HERE'S ANOTHER TIP THE LETTERS: M. T. V. think of all the things that began with M that are important, or that you just want everyday. For "M" MOW THE LAWN, in the MEDICATION, MONEY, check MESSAGES. For "T" TAPES, you need to return, TOOLS you need, TV to program.. For "V" VITAMIN you regularly take, VIDEO to return. THINK M. T. V. Then run down your list Everyday before you walk out the door, I bet you'll be forgetting less items for now on |
| MULTICULTURAL TERMS IN USE BY: writers, public speckers, teachers, divesity trainers ect., |
| HOW TO WRITE COMPLAINTS & REPORTS Many times we feel the need to write a letter to complain about something, or someone. We complain to everyone about the matter but we just can't sit down and write the letter. If it's a matter of not having enough experience here are some tips. It is a well known fact these days that one should always, and immediately express feelings of hurt or trauma. Sometimes pride prevents us from calling, or reporting because we don't like feeling the strain in our heart, and throat when we have to explain it. The way to become stronger in this area is to do it, and express your self as clearly, and confidently as possible. Sincerity in your voice may be the silver lining of this dark cloud. First you can contact the manager by phone, but if you are not satisfied some stores have a main, or administration office usually an 800 number. The higher you go the more likely they will need the complaint, or report in writing in order to take the proper action. Such letters do not need to be long or complicated. THE (W's) 1 (WHERE) did it happen, and when? 2 (WHAT) happened: include all involved, things, people. 3 (WHO) reactions if any, did you speak to someone about it? 4. (HOW) did others involved react to the incident? 5. (WHAT) do you want to happen now, expect, need, or feel? Here are words that you are likely to find in a work incident type report. They're not difficult to spell but when anguish sets in concentration, recall, and spelling, may really tax you. assistant, manager, supervisor, secretary, union-stewart, employee, employer, nightshift, swingshift, evening, afternoon, wall, ceiling, floor, roof, elevator, left, shaft, tunnel, rail, road, track, pulley, rope, chain, cable-line, belt, flatbed, boxcar, pickup, trailer, forklift, pallot, cart, handtruck, wagon, dolly, carton, box, bin, container, bag, package, lift, lower, raise, shift, mix, combine, chemical,, hazard, danger, sign, slip, wet, slick, warning, intree, intry{as on stage,} exit, say, said, comment, calm, relaxed, considerate, listened, understated, understand, refuse, disagree, attention, deny, accept, ignore, unaware, unconscious, depressed, seem, seen, factory, company, corporation, guard, security, medical, response, report, regard, communication, consistent, constantly, disrupt, disrespect, disagree, Yell, empty, argue, reply, requested, behavior, continue, permission, against, mechanical, machine, mechanism, electrical, plumbing, carpenter, mechanic, system, against, definitely, describe, effect, enough, necessary, occurred, opinion, particular, pleasant, preferred, prepare, prejudice, pursue, separate, sincerely, |