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| AOL is keeping an eye on you By Jim Hu Special to ZDNet News October 5, 2001 5:41 PM PT |
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A recent addition to America Online's privacy policy clears the way for
the company to use online tracking tools, including cookies and Web bugs,
to compile anonymous data about its members and measure the effectiveness
of advertising.
"AOL and its advertisers may use cookie technology to determine on an anonymous basis which advertisements members have seen and how members responded to them," the policy reads following an Aug. 28 amendment. "AOL and its advertisers may also use small pieces of code called 'Web beacons' or 'clear GIFs' to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. "AOL does not allow advertisers or their advertising networks to use these technologies on AOL to compile profiles about the different Web sites that a particular member visits."
"We do not allow these technologies to track what members are
doing on the Web or on the service, nor do we allow any organization to
build profiles about our members," he said.
The presence of cookies and beacons, also known as Web bugs and clear
GIFs, would be a first for AOL, but remains a common element around the
Web.
Cookies are bits of software that a Web site places onto one's hard
drive, allowing it to store personal information such as passwords and
screen names. Web bugs are pieces of code embedded into a site's source
code that can track user behavior while on the site. Bugs can also be used
to create profiles of site visitors. Some marketers have used such
profiles for targeting purposes, which makes some privacy advocates
nervous.
In fact, the debate over Web bugs has become an industrywide issue. The
Network Advertising Initiative in the beginning of this year launched a
program to develop a standard for using Web bugs. The group, which
represents online advertisers, is seeking feedback from the Federal Trade
Commission.
From the privacy perspective, Web bugs raise concerns because they have
the ability to offer detailed information about what each visitor does on
the site. But in this case, AOL may use them as another way to count
traffic and other types of bulk data, according to privacy experts.
CNET Networks, the publisher of ZDNet News, also makes use of Web bugs,
a practice disclosed in the company's privacy policy. According to the
policy, CNET does not "aggregate or track personally identifiable
information when using clear GIFs, only usage patterns."
"Web bugs have many, many uses, and AOL seems to lay out what
they're looking for," said Richard Smith, chief technology officer
for the Privacy Foundation. "They simply want to count how many
unique visitors go to Web pages."
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Source: http://www.zdnet.com/zdnn/stories/news/0,4586,5097903,00.html