EMPLOYMENT BACKGROUND:
Media Network Technician (Aug 01 - present)
Antelope Valley Union High School District, Lancaster - CA
Monitors data communications network to ensure that
network is available to all system users and resolves data
communications problems: Receives telephone call from user with data
communications problem, such as failure of data to be transmitted to
another location. Reviews procedures user followed to determine if
specified steps were taken. Explains user procedures necessary to
transmit data. Monitors modems and display screen of terminal to
mainframe computer to detect error messages that signal malfunction in
communications software or hardware. Enters diagnostic commands into
computer to determine nature of problem, and reads codes on screen to
diagnose problem. Attaches diagnostic equipment to phone line to learn
if line meets specification. Reads technical reference manuals for
communications hardware and software to learn cause of problem.
Instructs user to enter specified commands into computer to resolve
problem. Calls service technician for service when problem cannot be
resolved. Enters operating commands into computer to restart program.
Laptop Technician (April 00 - Aug 01)
Antelope Valley Union High School District, Lancaster - CA
Responsible to realize the first repair center under
the School Districts laptop program. Support to over 1500 laptops owned
by the district, high schools, and parents. As authorized
self-maintainer for Toshiba, Compaq, and Dell – duties were to ensure
repairs are met to districts and manufactures specifications. Maintain
close PR with teachers, students and parents by seminars and summer
school sessions. Participate and supervision of student internship
programs. Design and maintenance of repair center website and desktop
publishing.
Information Technology Instructor (Jan 00 -
current)
A.V.U.H.S.D – Regional Occupation Program, Palmdale - CA
As the A+ Track Instructor, responsible to instruct
students (high school and adult) on computer history, theory, parts,
repair, and maintenance of PC compatible computers. Students are guided
from a novice to an intermediate level technician for possible
employment within computer repair. Students are given oral, written and
hands on instructions in a classroom/lab setting. Responsibilities
include to maintain a classroom website, initiate and update classroom
curriculum, and maintain the code as described in the State of
California Commission on Teacher Credentialing.
Computer Technician (Aug 99 - April 00)
Palmdale High School, Palmdale - CA
Analyze and repair of all campus personal computers.
Install personal computer operating systems and software; connect
personal computers to local area network. Troubleshoot network as well
as local PC problems, implementation of enhancements and or maintenance
of current software’ provide direct peripheral support to end-users.
Assist classroom teachers and other site personnel in solving both video
and computer system problems, assist in maintaining site technology
inventory and records in district work order database and initiate RMA
procedures.
Computer Technician (Aug 98 - Aug 99)
CompUSA, Burbank - CA
Responsible for Laptop operations at Antelope Valley
Union High School District and Palmdale School District for over 800
laptops to 7 High Schools providing full range of computer services for
warranty and technical support. Determined customer system and software
requirements; builds, installs and repairs computers within same day and
on site. Delivers and packages parts and computers to customer and for
RMA. Diagnoses and implements networking protocols for file sharing,
printing, and Internet connectivity. Instructs and teaches computer
functionality and technology.
Complex Manager (Sep 97 - Aug 98)
Leeds Property Management, North Hollywood - CA
Responsible to ensure operation of a 50 unit building.
Supervised maintenance operations and tenants. Performed repairs to
facility elevator, security systems, telephony and electrical
connectivity. Maintained complete database and achieved high marketing
quotas through advertisement by desktop publishing and web site.
Master Technician / Manager (Aug 96 - April 97)
Warez 2 Go Computers Inc., Radcliff - KY
Responsible for profitable operation of retail
establishment providing full range of computer services to businesses
and individual clients. Determined customers system / software
requirements; built, installed and repaired client systems and
supervised other technicians. Provided full range of technical support
and sales. Authored and maintained client and company web sites as
Webmaster. Designer and marketer for company. Build and maintained an 8
system client/server configuration for LAN based gaming and internet
connection testing platform for companies future Café implementation.
Desktop Publisher / Technician (Aug 91 - Aug 92)
Baldwin Park High School, Baldwin Park - CA
Responsible to create all publishing media for school
events and promotion. Authoring of newspaper and yearbook. Repair and
maintenance of computer hardware and software in technology classrooms
labs.
MILITARY EXPERIENCE
United States Army, Rank Specialist (E-4), Honorable Discharge Aug 92 -
Mar 97
Training: Automation / Medical Specialist
Duties: Responsible for creating company records and desktop
publishing. Set up and administered a Win NT/9x based network for company
and field hospitals. Build, serviced and maintained companies systems in
headquarters and via operational field settings.
Other: Participated in Army Telemedicine Project to develop future
medical care and warfare via wireless networking, operation of
experimental handheld or onboard computers and defense equipment.
Implementation of live audio / video patient care to doctors.
EDUCATION
